Resources and Advice
As we get older, we should be able to continue doing the things we love and living life the way we want to.
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June 2, 2025 Digital switchover
Landline Digital Switchover - Customer Advice
Information for customers of Taking Care, Age Co and Age UK personal alarms.
September 23, 2025 Fall prevention
Can medication cause an elderly person to fall?
Some medications can raise fall risk in older adults. Regular reviews and alarms can help keep them safe.
August 6, 2025 Caring for elderly
Where falls often happen and how older adults can stay safe
Common falls hazards for older adults and how personal alarms can help keep your loved one safe and independent.
Recent articles
Tips for helping with elderly loss of appetite
It’s common to experience elderly loss of appetite, but this can lead to health issues.
Falls Risk Assessment: Tips to prevent falls in elderly
Our Falls Risk Assessment Tool will help you understand if you are at risk of a fall and provide you with help and advice to keep you safer at home.
Which scams are targeting the elderly?
We look at common and latest scams targeting the elderly and tips to avoid them.
Tips for managing elderly arthritis this winter
As the temperature drops many people might find pain in their joints getting worse. Read here to find some tips for managing arthritic pain.
Connecting your analogue personal alarm to a broadband router or hub
How to connect your analogue personal alarm to a BT/EE, TalkTalk or Sky broadband router after the digital switchover.
Thoughtful Christmas gifts for elderly relatives
Finding the right Christmas gifts can sometimes be difficult. We look at thoughtful options for a variety of budgets.
Staff Stories - Danielle Barrett, Live Chat and Customer Services
Meet Danielle who answers our website live chats and is part of the Customer Services team.
Winter wellbeing for the elderly
Cold weather comes with a set of challenges. Learn how to stay safe this winter with these handy tips.
Getting organised with estate planning and wills
Estate planning and having a will helps you to create greater financial security. Find out what is involved and where to get help.
How to help older relatives organise finances for the future
Read our guide on how to start a conversation about finances and the future.