Taking Care Prevent
Coming soon: stay active to reduce frailty and maintain independence.
Register your interest and be the first to join our new service
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Injuries from falls and similar accidents are the number one reason older people are taken to emergency hospital departments, often resulting in a loss of confidence and independence.
Taking Care Prevent helps you address this risk by monitoring your health and activity levels.
Our Prevention Team will be alerted of high-risk factors and proactively recommend actions to improve strength and balance, reducing frailty and the risk of falling.

Taking Care Prevent combines activity tracking from a Fitbit smartwatch with one-to-one guidance and advice to reduce frailty and the risk of falls.
Manage health and activity to remain independent and safe for longer
By taking action today, you can reduce frailty and support your mobility and independence.
How Taking Care Prevent works
Taking Care Prevent uses data gathered from a Fitbit activity tracker to predict your likelihood of a fall.
Our Prevention Team will be automatically alerted of high-risk factors, and draw up a personalised Action Plan to improve your strength, balance, mobility and lifestyle.
Effective and proactive fall prevention through lifestyle choices and changes around the home can make a real difference to quality of life.
Taking Care Prevent customers and their family members can view activity insights in our Prevention app. Automatic email alerts also notify you and your family of changes that may indicate a higher risk of falling.
We've supported over ¼ million people and their families with personal alarms.
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The use of monitored devices can reduce overall hospital admissions in older adults by 50%, and reduce hospital admissions specifically due to falls by 44%.
Professor James BrownAston Research Centre for Healthy Ageing
How does Taking Care Prevent reduce the risk of falling?
While many falls don’t result in serious injuries, the chances increase with age that a fall may lead to broken bones or more serious conditions. A fall might result in a loss of mobility, confidence and restrict independence.

Smart activity tracking
- Fitbit monitors activity levels, with data viewable in an app.
- AI learns what’s ‘normal’ for the wearer to detect changes.

Early fall risk alerts
- Insights from the app and email alerts notify you of changes that may increase fall risk.
- Helps you take proactive steps before issues escalate.

Fall prevention support
- Our Prevention Team is alerted to ‘high’ risk factors up to 10 days in advance.
- A team member will reach out at a convenient time to discuss a prevention plan.

Ongoing support
- Personalised action plans help reduce fall risk.
- The Prevention Team monitors progress with two follow-up calls to ensure effectiveness.
Register your interest today
Taking Care Prevent is launching soon. Register your interest to be one of the first to join our new service.
How to get help if you fall
If you are concerned about how to get help if you have a fall, our range of fall alarms automatically connect you to our 24-hour Emergency Resolution Team.
Activity tracking and one-to-one guidance to reduce frailty
Stay healthy and safe for longer
Your personalised Action Plan will include non-prescriptive guidance for consideration on how to prevent falls and other proactive measures to promote wellbeing.
A warm welcome and personalised support
When you join Taking Care Prevent, we’ll give you a welcome call to ensure everything is set up smoothly. We’ll answer any questions and gather key details to offer tailored advice on reducing fall risks.
Free Falls Prevention Guide
You’ll receive our expert Falls Prevention Guide, packed with practical tips to help make your home safer and reduce the risk of falls.
Stay informed with activity insights
Using our Prevention app, you and your family can easily track health and activity, including daily steps and overall wellbeing — helping you stay independent for longer.
Proactive health and wellbeing notifications
We’ll send helpful email notifications if we notice changes that could increase the risk of falling, such as lower daily activity or disrupted sleep. This allows you to take early action to stay well.
High-risk alerts to our expert team
Our Prevention Team receives automatic alerts for signs of increased fall risk. With AI technology that can predict falls up to 10 days in advance, we can provide early support to help prevent them.
Personalised Action Plan for safety and independence
If a high-risk alert is triggered, we’ll create a tailored Action Plan with expert recommendations, from simple exercises to lifestyle adjustments, designed to keep you safe and confident.
After sharing your Action Plan, we’ll follow up with two scheduled calls to make sure it’s working for you and to provide any extra guidance needed.
Find out more about Taking Care Prevent
Here's what you need to use Taking Care Prevent and what is included with the subscription.
How to register your interest
Taking Care Prevent is launching soon.
Register your interest to stay up-to-date and be one of the first to join our new service.
Complete our pre-registration form and we'll contact you as soon as Taking Care Prevent is available.
Trusted by our alarm users and their families
We've supported over ¼ million people and their families with personal alarms.
Rated Excellent on .
Are you or a loved one at risk of a fall?
Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.
Not only can falls result in fractures and sustained injuries, but they can also have a long-term effect on your loved one's confidence, impacting their independence.
- Falls are a major cause of people needing to move from the home they love into care.
- Falls-related hospital admissions among patients over 65 reach nearly a quarter of a million a year in England.
- 4,984 people over 65 died from having a fall in 2016.
- Up to 50% of falls are due to environmental causes and are therefore preventable e.g. poor lighting and slippery floors.
Complete our free 2 minute online assessment to find out your loved one's falls risk score and ways to help your loved one remain safe and independent with our Falls Prevention Guide.

Register your interest in Taking Care Prevent
Register your interest for the latest updates and be the first to join our new service