Taking Care Prevent

Manage health and activity to remain independent and safe for longer

By taking action today, you can reduce frailty and support your mobility and independence.

How Taking Care Prevent works

• Taking Care Prevent uses data gathered from a Fitbit activity tracker to predict your likelihood of a fall.
• Our Prevention Team will be automatically alerted of high-risk factors, and draw up a personalised Action Plan to improve your strength, balance, mobility and lifestyle.
• Effective and proactive fall prevention through lifestyle choices and changes around the home can make a real difference to quality of life.
• Taking Care Prevent customers and their family members can view activity insights in our Prevention app. Automatic email alerts also notify you and your family of changes that may indicate a higher risk of falling.

Stay healthy and safe for longer

Your personalised Action Plan will include non-prescriptive guidance for consideration on how to prevent falls and other proactive measures to promote wellbeing.

• A warm welcome and personalised support: When you join Taking Care Prevent, we’ll give you a welcome call to ensure everything is set up smoothly. We’ll answer any questions and gather key details to offer tailored advice on reducing fall risks.
• Free Falls Prevention Guide: You’ll receive our expert Falls Prevention Guide, packed with practical tips to help make your home safer and reduce the risk of falls.
• Stay informed with activity insights: Using our Prevention app, you and your family can easily track health and activity, including daily steps and overall wellbeing — helping you stay independent for longer.
• Proactive health and wellbeing notifications: We’ll send helpful email notifications if we notice changes that could increase the risk of falling, such as lower daily activity or disrupted sleep. This allows you to take early action to stay well.
• High-risk alerts to our expert team: Our Prevention Team receives automatic alerts for signs of increased fall risk. With AI technology that can predict falls up to 10 days in advance, we can provide early support to help prevent them.
• Personalised Action Plan for safety and independence: If a high-risk alert is triggered, we’ll create a tailored Action Plan with expert recommendations, from simple exercises to lifestyle adjustments, designed to keep you safe and confident.
  
  After sharing your Action Plan, we’ll follow up with two scheduled calls to make sure it’s working for you and to provide any extra guidance needed.