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Personal alarms to help you remain independent and healthy for longer
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Personal Alarm Reviews

Read some of the great reviews for our personal alarms

We have over 30 years' experience of  providing personal alarms and have supported over ¼ million people and their families.

Customers value our Emergency Resolution Team, who ensure no alarm call goes unanswered. 


We partner with the online review community, Trustpilot, to collect reviews and you can read some of them here. We always strive to improve our service and the feedback is very valuable to us.


Over 1,900 reviews on Trustpilot

5 star personal alarm review
Great service, both I and my Dad feel very reassured by the level of care and professionalism. Easy to set up, easy to use and definitely old people friendly instructions.

Fantastic service
5 star personal alarm review
Fantastic service really helpful. I had to send back early as well as Mum required care in home 24/7 after purchasing product and really helpful with returns as no longer required.

How a personal alarm supports Steve's independence

Find out how the Taking Care Anywhere alarm gives Steve the confidence to remain active in his local community.

Steve's story

24 hour peace of mind
5 star personal alarm review
Easy to order, arrived next day, base unit looks stylish. Set up was very simple. Had a few false alarms (our fault) the staff who rang were lovely, having the fall alarm gives us 24 hour peace of mind.

Bought for my elderly father
5 star personal alarm review
Bought for my elderly father, easy to set up and appears to be working well.

A very good piece of equipment
4 star personal alarm review
A very good piece of equipment. My family feel more comfortable knowing that I have this protection. As do I, aged 76 and newly widowed, with no family nearby. I found it a little daunting to set up but got there in the end.

Supporting RAF veterans to maintain their independence

Mr Garretts first got a Taking Care personal alarm when his wife became unwell some years ago. The alarm gave him and his family peace of mind that help was always available when needed and allowed Mr Garretts to pop to the shops without the fear of leaving his wife alone.

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Excellent service!
5 star personal alarm review
Very easy to speak to someone in Customer Services, prompt delivery & super quick installation. So far thankfully we haven’t had a situation to need to use the service for a medical emergency or fall but if we do I will update my review of the service at that stage. Very happy customer!

Easy to set up and use
5 star personal alarm review
This has given all the family peace of mind knowing that our Mum can get help so easily if she needs it.

Security and peace of mind service
5 star personal alarm review
Bought this for my Mum to gain peace of mind as she lives alone.
I think this is good value package given it includes their call centre and mobile network connections.
Response time to test alerts is good and system is simple to use. Call centre staff were friendly, clear and helpful.


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