Phone Need help? Call us on 0800 085 7371

Taking care of you and your loved ones
Approved Service
Approved Service
Free Lifetime <br>Equipment Warranty *
Free Lifetime
Equipment Warranty *
Supporting Age UK's <br>charity work
Supporting Age UK's
charity work
TrustPilot
Rated 4.8 out of 5
on TrustPilot

Fall Alarm Package

£23.99 a month (excluding VAT)

Our popular Age UK personal alarm with fall alarm sensor included for extra security and peace of mind.

For customers without a home telephone, we offer a 'Landline Free' model.

Buy now

Over 70,000 happy customers. Read our Trustpilot logo reviews.

Fall detector and sensors for elderly

What's included in your fall alarm package

If you or a loved one have suffered a fall in the past or have become a little unsteady then it's only natural to worry about what will happen if you have an accident when no-one is around. Many people are particularly at risk of falling at night when it is more difficult to see and easy to become disorientated or stumble.

A fall detector can be a real life saver, especially in the winter months when homes become very cold and hypothermia can quickly set it.

When you order our fall alarm for the elderly, you will receive a fall alarm pendant, the Age UK personal alarm service and a free back-up alarm pendant. You can choose either the neck or wrist strap wearable options for the fall alarm pendant.

 

Fall detectors for elderly
Fall detectors for elderly

What our customers say...

Read more reviews on Trustpilot logo

Get peace of mind with a fall alarm

  • The fall sensor is a lightweight device worn around the wrist or neck.
  • When a fall is detected by the sensor, it will vibrate and the LED indicator will flash red if it is about to raise an alarm, reassuring the alarm user that help is on the way.
  • If the fall sensor has been activated accidentally, the user has time to cancel the call by pressing the button on the fall sensor. Otherwise the Emergency Resolution team will be contacted, and they will try and speak to the user through the two-way speaker in the base unit.
  • Even if the alarm user cannot speak, the team will know where they live and will call emergency contacts, such as a family member or neighbour, or the emergency services to quickly arrange help.
  • To minimise false alarms our fall detector has intelligent algorithms and has been designed to detect only serious falls with a heavy impact. This helps eliminate false alarms triggered by bending down, sitting down quickly or even banging an arm against a wall.

The alarm hub connects to your telephone landline. If you don't have a telephone, order our 'No landline' model.

Buy now     No landline

Fall sensors for the elderly

Fall alarm features

No need to call if you fall

No need to call if you fall

A signal is automatically sent to the alarm unit which has a two-way speaker audible from different rooms in the house.

Easy to use emergency SOS button

Easy to use emergency SOS button

The falls pendant can also be used as a personal alarm. Press its SOS button to speak to our Emergency Resolution Centre.

Choice of wearable options

Choice of wearable options

Choose the wrist strap or pendant cord when ordering.

Intelligent algorithms to detect falls

Intelligent algorithms to detect falls

Intelligent algorithms that detect serious falls with a heavy impact.  The sensor has different levels of sensitivity to eliminate false alarms.

Works in the home and garden

Works in the home and garden

Works up to 75 metres from the base unit so you can get about your daily life knowing you can get support if it is needed.

Water resistant fall detector

Water resistant fall detector

Can be worn in the shower and bath, providing reassurance when you might be most at risk of having a fall.

24 hour monitoring

24 hour monitoring

The fall detector is monitored 24 hours a day, 365 days a year by our UK based Emergency Resolution Centres.

5 seconds average response time

5 seconds average response time

You and your family members can be confident you’ll receive the support you deserve.

Fall alarm price

The fall alarm is easy to set-up yourself or we can install it for you if you add our installation service to your order.

One-off registration fee£69
Subscription
per month
£23.99 
or
£29.99 if no landline
 DeliveryFree

Prices above exclude VAT.

94% of our customers do not pay VAT on their orders. If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption. Subscription is collected monthly by Direct Debit.

Landline version     No landline

Frequently asked questions

  • Will the fall detector work in the home and garden?

    Yes, it works up to 75 metres from the alarm base unit so you can get about your daily life knowing you can get support if it is needed.

  • Is the fall detector water resistant?

    Yes, it is water resistant up to 1 metre for 30 minutes.

  • Does the fall sensor detect all falls?

    The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements so like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so.

  • What's included in the fall detector package?

    Your fall alarm package includes the Age UK personal alarm service, fall sensor pendant and free back-up alarm pendant. It also includes a power lead, telephone lead and telephone adapter to connect your base unit. You can choose between wrist and pendant straps when ordering online.

    Delivery is free of charge. Next working day delivery is available in England and Wales for self-install orders received before 1pm, Monday – Friday. For other areas, 48 hour delivery available

  • What's included with the subscription?

    The subscription includes 24-hour monitoring by our Emergency Resolution Centres. We have three UK based Emergency Resolution Centres, so you can be confident that alarm calls will be answered any time of the day or night, 365 days of the year. You can make unlimited alarm calls in the event of any emergency. Your subscription also includes a lifetime equipment warranty and we offer a 14-day money back guarantee.

    If the battery in your fall detector needs replacing, we will even replace it free of charge; unlike some other personal alarm providers who will charge you for a replacement pendant.

  • What do I need to use the fall detector alarm?

    The fall detector calls our Emergency Resolution Centre through the personal alarm base unit. All you need is a modern phone socket and a mains electricity socket nearby (within 10 feet) to connect the base unit to. We do recommend that you let us know of any emergency contacts we should call should you need assistance. If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with your emergency contacts or emergency services so that they can access your property quickly and conveniently if required.

Why choose our personal alarm service?

We have over 30 years’ experience of providing personal alarms and every year we help more than 70,000 people remain independent.

We are the only Which? approved personal alarm provider in the UK and we undergo a stringent annual audit by the Telecare Services Association (TSA), so you can be confident you'll receive the first-class service you deserve.

We are the exclusive provider of the Age UK personal alarm service. Age UK’s aim is to help older people when they need it the most and buying an alarm supports Age UK's charity work.

Unlike other providers, we do not outsource our staff and we have three UK based Emergency Resolution Centres with expertly trained response teams providing a 24-hour monitoring service.

With an average alarm call response time of just 5 seconds, you can be confident of getting help fast. We are committed to being a ‘Dementia-Friendly’ organisation and the Emergency Resolution Centres have a proven track record of supporting people with dementia.

We're part of the AXA PPP healthcare group, a leading UK private healthcare company with over 82 years’ experience of providing healthcare products and services.

You may also be interested in...

Contact Us

Contact Us

Contact us if you need some help or have a question. Fields marked * are required.