How can the GPS safe zones be used?

You can create 'safe zones' to monitor movements in and out of areas. For example, you may want to create a zone around your home so an alert is triggered when you move outside of this area. This would notify friends or family by SMS or email so they are aware you have left the area.

How do I set up the Out-and-About Personal Alarm Watch?

Unlike some other personal alarm watches, the Out-and-About Personal Alarm Watch does not need an app to set it up. Setting up the Out-and-About Personal Alarm Watch is straightforward and there is an easy-to-follow user guide included with your order. We provide a secure website for you to log on to and provide your user details. You can also use the website to set up safe zones.You will need to charge the watch, turn it on and press the SOS button to place a test alarm call to our Emergency Resolution Team and activate the watch.

I have a pacemaker. Can I still use the Out-and-About Personal Alarm Watch?

Yes, you can use the Personal Alarm Watch if you have a pacemaker fitted.

How do I make an emergency alarm call?

To call the Emergency Resolution Team, press the SOS button on the front of the Personal Alarm Watch. The multi-network SIM automatically connects to the strongest mobile network available and calls the Emergency Resolution Team who will speak to you through the built-in speaker and microphone.

Does the Out-and-About Personal Alarm Watch track my location at all times?

It updates its GPS coordinates every 4 minutes so our Emergency Resolution Team can accurately identify the location of the device.

Are there any special requirements to use the Out-and-About Personal Alarm Watch?

No, we’ll provide everything you need with your order. We recommend that you let us know of any emergency contacts we should call should you need assistance. If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with your emergency contacts or emergency services so that they can access your property quickly and conveniently if required.

How often does the Out-and-About Personal Alarm Watch battery need to be charged?

We recommend the Personal Alarm Watch is charged every night. The battery fully charges in an hour and lasts approximately 30 hours.

How long should the watch be charged for?

We recommend charging the watch for 2 hours the first time. Charging the watch for 1 hour should be sufficient after the initial charge.

Is the Out-and-About Personal Alarm Watch water-resistant?

No, the Personal Alarm Watch is splash proof but is not water-resistant so should not be worn in the bath or shower. If you would like a GPS alarm that can be worn in the bath or shower, the Taking Care Anywhere is water-resistant and includes fall detection.

Does the Out-and-About Personal Alarm Watch detect falls?

No, the Personal Alarm Watch does not detect falls. If you would like a GPS alarm that detects falls, please consider the Taking Care Anywhere or the Out-and-About Mobile Alarm which include a fall alarm.

Do I own the Out-and-About Personal Alarm Watch?

Yes. The subscription is for the alarm monitoring service. If the Personal Alarm Watch is lost or damaged, you would need to order a replacement to continue benefiting from the 24-hour monitored alarm service.

What if I want to pay the set-up costs and someone else pay the subscription?

No problem! Many of our customers order on behalf of family members who want to pay the subscription themselves. Simply pay by debit/credit card online for the set-up and first subscription payment. Your confirmation email will include a link to the Direct Debit instruction. The person who will be paying the subscription can use this link to complete the Direct Debit instruction or call our Customer Services team, 9am – 5pm Monday to Friday on 0800 085 7371.

How do I provide you with my emergency contacts?

Once you have submitted your order, you will receive an email with a link to an online account set-up form. Please complete and submit this form so we know who to contact in an emergency. If you prefer, you can provide this information by calling Customer Services on 0800 023 4301, Monday – Friday, 9am – 5pm.We’ll also ask for some other details so we can provide the best possible response, including medical details and your key safe code and location, if you have one.

Personal Alarm Watch - Get Help On The Go

Stay active, independent and safe

Perfect if you want to combine the style of a smartwatch with the peace of mind of a 24/7 monitored alarm.

The Out-and-About Personal Alarm Watch gives you the freedom to continue doing the things you love:

Get help 24 hours a day from our Emergency Resolution Team at the press of a button, just like a traditional personal alarm.
Monitor your daily activity as the watch tracks the number of steps you have taken, encouraging you to remain active and healthy.
Includes GPS technology so you can get help anywhere, any time, from our Emergency Resolution Team.
Configure safe zones that automatically alert friends or family if the device moves outside of pre-set locations.

The Out-and-About Personal Alarm Watch will also work in the home, providing you have good mobile coverage with any network.

Very happy with alarm, easy to set up and the team at the call centre very helpful.
Martin
10th March 2021, Trustpilot

Buy now

Over 170,000 happy customers since 2008. Rated 4.7 out of 5 on .

Out-and-About Personal Alarm Watch

Get help 24 hours day if you are in distress, have a fall, feel unwell or need assistance in any emergency.

The watch works as a personal alarm, GPS tracking device and pedometer so you can track how many steps you have taken.

Press the SOS button on your Personal Alarm Watch, any time of the day or night, if you need help or in an emergency.

You can press the SOS button wherever you are to speak with our Emergency Resolution Team. They will know who you are and your location, even if you are unable to speak.

Our 24/7 Emergency Resolution Team will speak with you through the watch. They will call friends, family or the emergency services if they cannot speak with you or if you need further help.

Start your 30-day risk-free home trial

Try Out-and-About Personal Alarm Watch with confidence you can return it free of charge within 30 days and we will refund the full cost of your order.

Pay monthly or annually

Pay Monthly

£16.83

per month (exc VAT)

£20.20 inc VAT

Buy now

Free next working day delivery
12 month warranty
One-off £95 set up fee (£114 inc VAT)

Pay Annually

£181.80

per year (exc VAT)

£218.16 inc VAT

Buy now

Save 10% by paying annually
Free next working day delivery
12 month warranty
One-off £95 set up fee (£114 inc VAT)

Most of our customers don't need to pay VAT on their personal alarms if they, or the person they are buying the alarm for, have a condition that requires regular medication or are registered disabled.

Find out more about VAT exemption

Image gallery

The Out-and-About Personal Alarm Watch has a soft silicone strap and comes with a charging cable and user guide.

Peace of mind with a Personal Alarm Watch

Have the confidence to stay active and independent.

Whether you are visiting friends, in the garden or at home, the Out-and-About Personal Alarm Watch will quickly connect you to our 24-hour Emergency Resolution Team when you press the SOS button on the front.

Get help anywhere

The pre-fitted SIM card provides the highest level of mobile coverage, switching between networks to find the strongest signal.

Speak through the Personal Alarm Watch

Speak directly with the Emergency Resolution Team through the built-in speaker and microphone.

Accurate GPS tracking

The Personal Alarm Watch updates its GPS coordinates every 4 minutes so the Emergency Resolution Team can accurately identify your location, even if you are lost or unable to speak.

GPS location alerts

GPS safe zones can be set up so loved ones are alerted by SMS or email when the watch moves outside of the pre-set locations.

Loved ones can view your GPS location

You can give friends or family access to a secure website to view the watch's GPS location, set battery alerts and safe zones.

Monitor your daily activity

The watch tracks the number of steps you have taken each day, helping you remain active and healthy.

Clear digital display

The display is easy to read and shows the time, date, battery level and the number of steps you have taken.

Fast 1 hour charge time

The battery fully charges in an hour. The magnetic charger locks against the back of the watch so there are no fiddly connections.

Ready to use out of the box

No smartwatch app, Wi-Fi or installation is needed so you quickly benefit from the peace of mind our 24/7 service provides.

What's included in your subscription

Here's what you get with the Out-and-About Personal Alarm Watch.

What's included
Paying for your subscription
Do I pay VAT?
Frequently asked questions
Why choose Taking Care?

What's included

With your subscription

24-hour award-winning UK-based emergency resolution
Unlimited alarm calls
30-day money back guarantee
12-month warranty and repair

In the box

Mindme Personal Alarm Watch
Silicone strap
Magnetic charging cable and plug
User guide

Free delivery

Free next working day delivery in England and Wales for orders received before 1pm, Monday – Friday
48-hour delivery for other areas

Smartwatch for elderly

Specifications

Mindme Personal Alarm Watch

Size: The main body of the watch is 5.8cm x 3.2cm x 1.5cm (2.28" x 1.26" x 0.6")
Wrist strap length: Adjustable between 13cm - 24.5cm (5.12" - 9.65")
Weight: 40g
Approximately 30 hours battery charge
Pre-fitted multi-network SIM

Paying for your subscription

Do I pay VAT?

You may not need to pay VAT on your personal alarm

If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption.

In fact, 94% of our customers do not pay VAT on their orders,

If you think you qualify as VAT exempt, you can select this option when ordering online. We'll ask you to provide some details and take care of the rest for you.

For the purposes of the VAT relief, you are chronically sick or disabled if:

You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
You have a terminal illness.

Provided below are examples of medical conditions which may be applicable:

Alzheimers	Endocarditis
Addison's disease	Epilepsy
Angina	Gastro-oesophageal Reflux Disorder
Ankylosing Spondylitis	Glaucoma
Arthritis	Haemophilia
Asthma	Hypertension
Benign Prostate Hypertrophy	Hypothyroidism
Bronchiectasis	Inflammatory Bowel Disease
Cancer	Motor Neuron Disease
Cardiac Arrythmias	Multiple Sclerosis
Cardiac failure	Myasthenia Gravis
Cardiomyopathy	Osteoarthritis
Chronic Bronchitis	Osteoporosis
Chronic Obstructive Airways Disease	Paget's disease
Chronic Obstructive Pulmonary Disorder	Pancreatic Disease
Chronic Renal Disease	Paraplegia
Chronic Urinary Tract Infection	Parkinson's disease
Coronary Artery Disease	Peptic Ulcers
Crohn's Disease	Peripheral Vascular Disease
Cryoglobinaemia	Pituitary Adenomas
Cystic Fibrosis	Psoriasis
Deep Vein Thrombosis	Psychosis
Dementia	Quadraplegia
Dermatomyocitis	Rheumatoid Arthritis
Diabetes	Stroke
Diverticulitis	Systemic Lupus Erythematosus
Dysrhythmia	Thrombocytopaenia
Dystonia	Thyroid Disorder
Emphysema	Transient Ischaemic Attack
	Ulcerative Colitis

Frequently asked questions

How can the GPS safe zones be used?
You can create 'safe zones' to monitor movements in and out of areas. For example, you may want to create a zone around your home so an alert is triggered when you move outside of this area. This would notify friends or family by SMS or email so they are aware you have left the area.
How do I set up the Out-and-About Personal Alarm Watch?
Unlike some other personal alarm watches, the Out-and-About Personal Alarm Watch does not need an app to set it up. Setting up the Out-and-About Personal Alarm Watch is straightforward and there is an easy-to-follow user guide included with your order. We provide a secure website for you to log on to and provide your user details. You can also use the website to set up safe zones.
You will need to charge the watch, turn it on and press the SOS button to place a test alarm call to our Emergency Resolution Team and activate the watch.
I have a pacemaker. Can I still use the Out-and-About Personal Alarm Watch?
Yes, you can use the Personal Alarm Watch if you have a pacemaker fitted.
How do I make an emergency alarm call?
To call the Emergency Resolution Team, press the SOS button on the front of the Personal Alarm Watch. The multi-network SIM automatically connects to the strongest mobile network available and calls the Emergency Resolution Team who will speak to you through the built-in speaker and microphone.
Does the Out-and-About Personal Alarm Watch track my location at all times?
It updates its GPS coordinates every 4 minutes so our Emergency Resolution Team can accurately identify the location of the device.
Are there any special requirements to use the Out-and-About Personal Alarm Watch?
No, we’ll provide everything you need with your order. We recommend that you let us know of any emergency contacts we should call should you need assistance. If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with your emergency contacts or emergency services so that they can access your property quickly and conveniently if required.
How often does the Out-and-About Personal Alarm Watch battery need to be charged?
We recommend the Personal Alarm Watch is charged every night. The battery fully charges in an hour and lasts approximately 30 hours.
How long should the watch be charged for?
We recommend charging the watch for 2 hours the first time. Charging the watch for 1 hour should be sufficient after the initial charge.
Is the Out-and-About Personal Alarm Watch water-resistant?
No, the Personal Alarm Watch is splash proof but is not water-resistant so should not be worn in the bath or shower. If you would like a GPS alarm that can be worn in the bath or shower, the Taking Care Anywhere is water-resistant and includes fall detection.
Does the Out-and-About Personal Alarm Watch detect falls?
No, the Personal Alarm Watch does not detect falls. If you would like a GPS alarm that detects falls, please consider the Taking Care Anywhere or the Out-and-About Mobile Alarm which include a fall alarm.
Do I own the Out-and-About Personal Alarm Watch?
Yes. The subscription is for the alarm monitoring service. If the Personal Alarm Watch is lost or damaged, you would need to order a replacement to continue benefiting from the 24-hour monitored alarm service.
What if I want to pay the set-up costs and someone else pay the subscription?
No problem! Many of our customers order on behalf of family members who want to pay the subscription themselves. Simply pay by debit/credit card online for the set-up and first subscription payment. Your confirmation email will include a link to the Direct Debit instruction. The person who will be paying the subscription can use this link to complete the Direct Debit instruction or call our Customer Services team, 9am – 5pm Monday to Friday on 0800 085 7371.
How do I provide you with my emergency contacts?
Once you have submitted your order, you will receive an email with a link to an online account set-up form. Please complete and submit this form so we know who to contact in an emergency. If you prefer, you can provide this information by calling Customer Services on 0800 023 4301, Monday – Friday, 9am – 5pm.
We’ll also ask for some other details so we can provide the best possible response, including medical details and your key safe code and location, if you have one.

Why choose Taking Care?

Trusted by our alarm users and their families

Over 170,000 happy customers since 2008. Rated 4.7 out of 5 on .

Have you considered a key safe?

With a key safe, there is always a way to get help to you in an emergency.

Add a key safe to your personal alarm order for £65.99

If you need assistance, it’s reassuring to know that your family, carers, and if necessary, the emergency services can quickly gain access to your home.

A key safe is a secure, weatherproof box that allows you to keep a set of keys outside your home.

It can be fitted to any brick built or concrete external wall, outhouse or garage and is designed to hold up to three Yale-type or one deadlock key.

If you order a key safe, please have a spare key ready to store in it.

Key safes