Personal Alarm Watch

From £23.99 a month (£28.79 including VAT)

Free next working day delivery

The Personal Alarm Watch and GPS location tracker connects to our award-winning 24/7 Emergency Resolution Team.

This wristband alarm for the elderly looks great and keeps you safe at home and on the go.

Stay active, independent and safe

Perfect if you want to combine the style of a smartwatch with the peace of mind of a 24/7 monitored alarm.

The Personal Alarm Watch is ideal for people who want a discreet solution, offering all of the functionality you’d expect from a personal alarm system and more, with the subtle look of a smartwatch.

The Personal Alarm Watch gives you the freedom to continue doing the things you love:

Get help 24 hours a day from our Emergency Resolution Team at the press of a button, just like a traditional personal alarm pendant device.
Monitor your daily activity as the watch tracks the number of steps you have taken, encouraging you to remain active and healthy.
Includes GPS technology so you can get help anywhere, any time, from our Emergency Resolution Team.^^
Configure safe zones that automatically alert friends or family if the device moves outside of pre-set locations.

This wristband alarm for the elderly will also work in the home, providing you have good mobile coverage with any network.

Customise your watch

We've supported over ¼ million people and their families with personal alarms.
Rated Excellent on .

Review by Jean - Trustpilot customer review

It’s been so very easy to get up and running

" I received a call through my wristband to assure me all was in place if i needed their help or had a fall. All in all set up in about 4 days. Couldn’t be happier or reassured."

Review by Mrs Adams - Trustpilot customer review

Fantastic service

"Arrived swiftly and was easy to set up. Call staff were very helpful."

How this wristband alarm watch works

Press the button on your Personal Alarm Watch to get help 24 hours a day if you are in distress, have a fall, feel unwell or need assistance in any emergency.

Smartwatch for elderly with personal alarm and pedometer

More than just a watch

Works as a wristband alarm for the elderly, GPS tracker and pedometer.
The watch tracks your steps. Stay active while having the peace of mind of a location-aware mobile alarm.

Press the emergency SOS button on smartwatch

Press for help any time

Press the SOS button any time on your Personal Alarm Watch, day or night, if you need assistance.
Get connected quickly to our 24/7 Emergency Resolution Team.

Speak through the watch at home or outside

Help wherever you are

Speak directly with our team through the watch.
Even if you can’t speak or don’t know your location, GPS tracking ensures help finds you.

Get the best response

Our team will assess the situation and take action.
If needed, they’ll contact family, friends, or emergency services.

1 month free when paying annually by Direct Debit*

Choose a Personal Alarm Watch plan that fits your needs and enjoy peace of mind with our 30-day money back guarantee.

Pay monthly or annually

Pay Monthly

£23.99

per month (exc VAT)

£28.79 inc VAT

Buy now

Free next working day delivery
12 month warranty
One-off £99.99 set up fee (£119.99 inc VAT)

Pay Annually

£263.89

per year (exc VAT)

£316.67 inc VAT

Buy now

1 month free when paying annually
Save £23.99 (£28.79 inc VAT)
Free next working day delivery
12 month warranty
One-off £99.99 set up fee (£119.99 inc VAT)

Most of our customers don't need to pay VAT on their Personal Alarm Watch if they, or the person they are buying the alarm for, have a condition that requires regular medication or are registered disabled.

Image gallery

The Personal Alarm Watch has a soft silicone strap and comes with a charging cable and user guide.

The watch has a soft comfortable silicone strap and can be worn all day.

The display is easy to read and shows the time, date, battery level and the number of steps you have taken.

Press the button on the front to speak with the Emergency Resolution Team, 24-hours a day.

The battery fully charges in 90 minutes.

Get peace of mind with the Personal Alarm Watch

Have the confidence to stay active and independent.

Whether you are visiting friends, in the garden or at home, the Personal Alarm Watch will quickly connect you to our 24-hour Emergency Resolution Team when you press the SOS button on the front of the watch.

Help at the touch of a button

Wherever you go, your Personal Alarm Watch keeps you safe. The built-in SIM card automatically connects to the strongest mobile network, so you can always call for help when you need it.

Speak directly through your watch

No need to find a phone - simply press a button and talk to our 24/7 Emergency Resolution Team through the wristband alarm’s built-in speaker and microphone.

We’ll know where to send help

Your watch updates its GPS location every five minutes, ensuring we can quickly find you and send assistance, even if you’re lost or unable to speak.

Stay within safe zones

Set up GPS safe zones, and your loved ones will receive alerts via SMS or email if the wristband alarm moves outside your usual locations, giving everyone peace of mind.

Share your location with family

You can allow trusted family members to check your watch’s location, receive battery alerts, and adjust safe zones via a secure website - helping them feel reassured wherever you are.

Keep active and healthy

Your watch counts your daily steps, encouraging you to stay active while keeping an eye on your movement throughout the day.

Easy-to-read display

The Personal Alarm Watch has a clear digital screen showing the time, date, battery level, and step count at a glance - simple and fuss-free.

Quick and easy charging

Fully charge your Personal Alarm Watch in just 90 minutes with the easy magnetic charger – there’s no fiddly connections. We recommend a daily charge to keep it powered up and ready.

No setup needed - ready to use instantly

There’s no need for apps, Wi-Fi, or complicated installation. Your watch is ready to go straight out of the box, giving you instant peace of mind with our 24/7 monitored alarm service.

What's included in your subscription

Here's what you get with the Personal Alarm Watch.

What's included
Paying for your subscription
Do I pay VAT?
Frequently asked questions
Why choose Taking Care?

What's included

With your subscription

24-hour award-winning UK-based emergency resolution
Unlimited alarm calls
30-day money back guarantee
12-month warranty and repair

In the box

Mindme Personal Alarm Watch
Silicone strap
Magnetic charging cable and plug
User guide

Free delivery

Free next working day delivery in England and Wales for orders received before 1pm, Monday – Friday
48-hour delivery for other areas

The purchase cost of the watch is included in the set-up fee.

Smartwatch for elderly

Specifications

Mindme Personal Alarm Watch

Size: The main body of the watch is 5.8cm x 3.2cm x 1.5cm (2.28" x 1.26" x 0.6")
Wrist strap length: Adjustable between 13cm - 24.5cm (5.12" - 9.65")
Weight: 40g
Approximately 48 hours battery charge
Pre-fitted multi-network SIM
Splashproof

Paying for your subscription

Do I pay VAT?

You may not need to pay VAT on your personal alarm

If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption.

In fact, 91% of our customers do not pay VAT on their orders.

If you think you qualify as VAT exempt, you can select this option when ordering online. We'll ask you to provide some details and take care of the rest for you.

For the purposes of the VAT relief, you are chronically sick or disabled if:

You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
You have a terminal illness.

Provided below are examples of medical conditions which may be applicable:

Alzheimers	Endocarditis
Addison's disease	Epilepsy
Angina	Gastro-oesophageal Reflux Disorder
Ankylosing Spondylitis	Glaucoma
Arthritis	Haemophilia
Asthma	Hypertension
Benign Prostate Hypertrophy	Hypothyroidism
Bronchiectasis	Inflammatory Bowel Disease
Cancer	Motor Neuron Disease
Cardiac Arrythmias	Multiple Sclerosis
Cardiac failure	Myasthenia Gravis
Cardiomyopathy	Osteoarthritis
Chronic Bronchitis	Osteoporosis
Chronic Obstructive Airways Disease	Paget's disease
Chronic Obstructive Pulmonary Disorder	Pancreatic Disease
Chronic Renal Disease	Paraplegia
Chronic Urinary Tract Infection	Parkinson's disease
Coronary Artery Disease	Peptic Ulcers
Crohn's Disease	Peripheral Vascular Disease
Cryoglobinaemia	Pituitary Adenomas
Cystic Fibrosis	Psoriasis
Deep Vein Thrombosis	Psychosis
Dementia	Quadraplegia
Dermatomyocitis	Rheumatoid Arthritis
Diabetes	Stroke
Diverticulitis	Systemic Lupus Erythematosus
Dysrhythmia	Thrombocytopaenia
Dystonia	Thyroid Disorder
Emphysema	Transient Ischaemic Attack
	Ulcerative Colitis

Frequently asked questions

What does the set-up cost include?

The set-up cost includes setting up your account and registering you as a customer.
It also includes the purchase cost of the Personal Alarm Watch.

How can the GPS safe zones be used?

You can create 'safe zones' to monitor movements in and out of areas.
For example, you may want to create a zone around your home so an alert is triggered when you move outside of this area.
This would notify friends or family by SMS or email so they are aware you have left the area.

How do I set up the Personal Alarm Watch?

Unlike some other personal alarm watches, Taking Care's Personal Alarm Watch does not need an app to set it up.
Setting up the Personal Alarm Watch is straightforward and there is an easy-to-follow user guide included with your order.
We provide a secure website for you to log on to and provide your user details. You can also use the website to set up safe zones.
You will need to charge the watch, turn it on and press the SOS button to place a test alarm call to our Emergency Resolution Team and activate the watch.

I have a pacemaker. Can I still use the Personal Alarm Watch?

Yes, you can use the Personal Alarm Watch if you have a pacemaker fitted.

How do I make an emergency alarm call?

To call the Emergency Resolution Team, press the SOS button on the front of the Personal Alarm Watch.
The multi-network SIM automatically connects to the strongest mobile network available and calls the Emergency Resolution Team who will speak to you through the built-in speaker and microphone.

Does the Personal Alarm Watch work from any location?

The Personal Alarm Watch will work anywhere in the UK, excluding the Channel Islands and Isle of Man, and where there is a 2G cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites.
The multi-network SIM provides the highest level of mobile coverage by accessing all UK mobile networks to find the strongest signal.
Due to the proximity of masts or buildings there may occasionally be black spots, although this is true of all mobile devices. The GPS tracking is more accurate when the device is outdoors.

Does the Personal Alarm Watch track my location at all times?

It updates its GPS coordinates every 5 minutes so our Emergency Resolution Team can accurately identify the location of the device.

Are there any special requirements to use the Personal Alarm Watch?

No, we’ll provide everything you need with your order.
We recommend that you let us know of any emergency contacts we should call should you need assistance.
If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with the emergency services so that they can access your property quickly and conveniently if required.

How often does the Personal Alarm Watch battery need to be charged?

We recommend the Personal Alarm Watch is charged daily. The battery fully charges in 90 minutes and lasts approximately 48 hours with typical use.

Is the Personal Alarm Watch water-resistant?

No, the Personal Alarm Watch is splashproof but is not water-resistant so should not be worn in the bath or shower.
If you would like a GPS alarm that can be worn in the bath or shower, the Taking Care Anywhere is water-resistant and includes fall detection.

Does the Personal Alarm Watch detect falls?

No, the Personal Alarm Watch does not detect falls.
If you would like a GPS alarm that detects falls, please consider the Taking Care Anywhere which includes a fall alarm.

Do I own the Personal Alarm Watch?

Yes. The subscription is for the alarm monitoring service. If the Personal Alarm Watch is lost or damaged, you would need to order a replacement to continue benefiting from the 24-hour monitored alarm service.

How do I set up the Direct Debit subscription?

When ordering online:

Pay the set-up cost with a debit or credit card.
Complete the Direct Debit form linked from the confirmation page and order confirmation email for the ongoing subscription.

If ordering by phone, our advisor will help you set it up.

If someone else is paying the subscription, they can use the link in your email or call Customer Services.

What if I want to pay the set-up costs and someone else pay the subscription?

You pay the set-up cost when you order.
The person paying the ongoing subscription can complete the Direct Debit form or call Customer Services on freephone 0800 085 7371. Lines are open Monday - Friday, 9am - 5pm.

How do I provide you with my emergency contacts?