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Taking care of you and your loved ones
Which? Trusted Traders
Approved Service
Personal alarm<br>warranty included
Personal alarm
warranty included
Award winning<br>24/7 service
Award winning
24/7 service
Rated 4.7 out of 5
on TrustPilot
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Media enquiries

Our media team is more than happy to speak to journalists about our range of personal alarms and share inspiring stories about the people who use them.

We also have a full resource hub on our website, where we provide insights on the latest news, including:

Get in touch

If you’re a member of the media and would like to speak to someone from our team, please do get in touch with us via .

Please only use this email address for media enquiries. Anyone requiring information on a product or purchase can email


About us

Taking.Care, a subsidiary of AXA Health, has been providing personal alarm services for more than 30 years. Since 2008 alone, we have helped 180,000 people stay safe in their homes, supporting customers and their families across the UK.

Last year, we handled over 784,000 alarm calls and resolved over 37,000 customer emergencies. Customers love the peace of mind the service offers. 99% of them say they like the security of knowing someone’s there at the press of a button.

We are the only Which? approved personal alarm service and the trusted provider of the Age Co personal alarm service. We employ around 150 staff, each carefully chosen for their caring and professional manner.

Part of AXA Health

Follow us on Twitter @takingcareuk or Facebook

More about us


In the news

Get ready for Learning at Work Week
June 2022

Getting ready for Learning at Work Week with Sally Gunnell OBE

Taking Care will mark the week with a combination of high-profile guest speakers, including Olympic athlete Sally Gunnell and Justin Hughes, a former Tornado pilot and Red Arrows flyer.

Caring Times

Digital personal alarm testing
March 2022

First national TEC provider completes testing of alarms ahead of digital switchover

Taking Care has become the country’s first telecare provider to complete full testing of its personal alarm range before the switchover from analogue to digital telephone networks by 2025.

AT Today

Simon Jupp MP
February 2022

Simon Jupp MP Visits Taking Care to see the life-saving benefits that TEC delivers

Taking Care has opened its doors to Simon Jupp MP, to demonstrate the benefits of Technology Enabled Care (TEC) in keeping older adults safe in the homes they love for longer.

TSA Voice

Social Care Awards
December 2021

Taking Care win at the Social Care Awards

Taking Care, one of the UK’s largest digital monitoring services in the UK, has won Best Elderly Personal Alarm Specialist in the GHP Social Care Awards.

Global Health and Pharma


Press releases

Supporting RAF veterans to maintain their independence
November 2021

Supporting RAF veterans to maintain their independence

Taking Care have formed a new partnership with the RAF Benevolent Fund to help RAF veterans continue to live independently for longer.

Royal British Legio
May 2021

Royal British Legion celebrates 100 years of supporting the Armed Forces community

The Royal British Legion are celebrating 100 years of supporting veterans and the Armed Forces and we're sponsoring their centenary cook book.