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TakingCare launches industry-leading monitoring device with Artificial Intelligence

Taking Care Sense monitors daily routines, for less than the cost of a cup of coffee per week.

July 15, 2022

Elderly monitoring device

Taking Care Sense is the UK’s first telecare device to act as a preventative measure to help more older people to live independently at home. It alerts care providers, family members or friends of changes to routine, prompting them to check in on their elderly relatives.

Advanced AI technology is being used in our new telecare product called Taking Care Sense. It is believed to be among the first of its kind in the UK and designed to help older people live independent lives without compromising on their safety.

The Taking Care Sense device is one of the world’s first products to learn the distinct, daily routines of users, identifying changes to their daily routines which then prompt a wellbeing check-in call. These routines include monitoring environmental changes, such as the kettle being boiled, windows being opened and closed or someone doing the washing-up – all tracked using AI technology. 

The device is battery-powered, with three-year minimum battery life – meaning there’s nothing to connect or setup – and can be left discreetly on a surface in the kitchen. Acting as an extra safety net to an emergency pendant alarm if the pendant button cannot be pressed. It will flag any declines in tracked activity levels, prompting a quick check-in call by our Resolution Team or a call to a registered close relative or family friend.

With the cost of living rising, older people at risk of fuel poverty may switch their heating off in colder months to save money, putting themselves in danger. The device senses temperature extremes so it can also make family members aware if the use of heating is being reduced.

Taking Care Sense in kitchen

The new solution has been developed by smart technology developer, IoT Solutions Group, who worked with us to combine the device with our award-winning and life-saving monitoring service.

In a recent YouGov survey we commissioned, 88 per cent of people thought digital technology should be used in the home to help improve the care of an elderly relative to support them in living independently, at home, for as long as possible. However, data also revealed that many are wary of monitoring technology such as cameras (54 per cent) and microphones (29 per cent) deeming them unacceptable to have installed in the home.

88 per cent of people thought digital technology should be used in the home to help improve care.

“We’ve listened to what people want and have responded by launching an innovative new, discreet monitoring solution that doesn’t use microphones or cameras and can help revolutionise care for thousands of older people in their homes,” said Steve Gates, Managing Director at TakingCare.

Integrating AI technology with telecare is a potential game-changer and will be an instrumental part of introducing preventative, inobtrusive care solutions into the homes of vulnerable older people.

Steve Gates,
Managing Director at TakingCare

“This ground-breaking smart technology can now be used to help safeguard older people and empower them to live more independently at home. For many, a personal alarm worn around the neck or wrist isn’t for them for various reasons. Taking Care Sense removes that worry. By gauging small environmental changes, the technology can monitor their unique daily patterns and raise a check-in call. Above all, it gives much-needed peace of mind and reassurance for loved ones.” 

The smart monitoring device is available for the typical cost of a high street coffee per week as an add-on to a personal alarm. The device is also available standalone, without a personal alarm, from £16 per month, to provide a level of reassurance that a loved one is up and about if they cannot be visited every day.

With our team on hand at all times, Taking Care Sense can escalate any potential risks, without the need to press a button or rely on wearing a bracelet or pendant alarm.

Steve Gates,
Managing Director at TakingCare

“We also appreciate that people worry about their privacy with this type of technology, which is why Taking Care Sense doesn’t use cameras or microphones. Innovation in AI enables us to take away those worries." added Steve.

“We know that broaching the topic of introducing telecare into the home can be difficult at first, which is why preventative monitoring devices act as a great compromise. There’s no requirement for the users to wear a device or action anything, but their families or support systems have the reassurance that steps have been taken to ensure their wellbeing while living at home independently.” 

All monthly subscriptions also include monitoring, with a trained member of our Resolution Team on hand for any potential issues.

We also offer a range of personal alarm products, including pendants, personal fall alarms and sensors as well as a variety of digital devices. 


30-day risk-free home trial of Taking Care Sense

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Taking Care Sense

Independent living products brochure

Learn how personal alarms and home monitoring solutions can keep you or your loved ones safe and independent at home.

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Ways to support independent living

Independent living products brochure

Learn how personal alarms and home monitoring solutions can keep you or your loved ones safe and independent at home.

Download brochure