Personal alarm instructions and setup guides
To help you get the most from your personal alarm package, these guides will show you how to set-up and use your equipment.
If you can't find what you are looking for or would prefer to speak to someone, please call 0800 0121 321 for customer support.
Our Customer Services team will be happy to help and are open Monday – Friday, 9:30am - 5pm.
- How to set-up and use your Digital Personal Alarm
- How to set-up and use your Digital Fall Alarm
- How to set-up and use your Taking Care Anywhere
- How to set-up and use your Taking Care GO
- How to set-up and use your Personal Alarm Watch or Dementia Tracker Watch
- How to fit your key safe
- How to use your key safe
Discontinued products
- How to set-up and use your In-Home Classic Personal Alarm
- How to set-up and use your In-Home Classic + Fall Alarm
Digital switchover guides and advice
- Connecting your Classic Personal Alarm to your Sky Broadband Hub
- Connecting your Classic Personal Alarm to your TalkTalk Broadband Hub
- More digital switchover resources and advice