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Personal alarm instructions and setup guides

To help you get the most from your personal alarm package, these guides will show you how to set-up and use your equipment. 

If you can't find what you are looking for or would prefer to speak to someone, please call 0800 0121 321 for customer support.

Our Customer Services team will be happy to help and are open Monday – Friday, 9:30am - 5pm.

• How to set-up your In-Home Classic Personal Alarm
• How to set-up your In-Home Classic Personal Alarm (No Landline)
• How to set-up your In-Home Classic + Fall Alarm
• How to set-up your In-Home Classic + Fall Alarm (No Landline)
• How to set-up and use your Taking Care Anywhere
• How to fit your key safe
• How to use your key safe
• Using your In-Home Classic Personal Alarm
• Using your In-Home Classic + Fall Alarm