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Taking care of you and your loved ones
Which? Trusted Traders
Approved Service
Personal alarm<br>warranty included
Personal alarm
warranty included
Award winning<br>24/7 service
Award winning
24/7 service
TrustPilot
Rated 4.7 out of 5
on TrustPilot
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Are you or a loved one at risk of a fall?

Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.

Quote

Tested the alarm for 3 days and impressed that Monitoring could locate where I was when I tested the alarm away from my home. It certainly gives me reassurance now that I live alone and I would highly recommend the Taking Care personal alarm.

Sally Percival

5th August 2021, Trustpilot

Get help on the go with a GPS personal alarm

Perfect for those who want a discreet personal alarm that can be used when you go out-and-about.

The Out-and-About Classic GPS Alarm is a mobile personal alarm that is easy-to-use and supports you to remain active and independent:

  • There is just one button to press to get help 24 hours a day from our Emergency Resolution Team, just like a traditional personal alarm.
  • Our award-winning 24-hour emergency resolution service will help in any emergency.
  • Includes GPS technology so you can get help anywhere, any time, from our Emergency Resolution Team.^^
  • Configure safe zones that automatically alert friends or family if the device moves outside of pre-set locations.

The Out-and-About Classic GPS Alarm will also work in the home, providing you have good mobile coverage with any network.

Quote

All advice given very professional and the testing procedure gives peace of mind. Great knowing we have security for Mum's well-being.

G Payne

1st March 2021, Trustpilot

Over 170,000 happy customers since 2008. Rated 4.7 out of 5 on Trustpilot logo.

Out-and-About Classic GPS Alarm

Get help 24 hours a day if you are in distress, have a fall, feel unwell or need assistance in any emergency.

Press the SOS button on your GPS alarm, any time of the day or night to speak directly with the Emergency Resolution Team.

The pendant has an in-built microphone and speaker. The multi-network SIM ensures the GPS alarm will remain connected as long as there is a mobile network.

The alarm works anywhere and includes GPS tracking so the Emergency Resolution Team know where you are when you call, even if you are lost or unable to speak.

The Emergency Resolution Team will call friends, family or the emergency services if you need further help.

Start your 30-day risk-free home trial

Try the Out-and-About Classic GPS Personal Alarm with confidence you can return it free of charge within 30 days and we will refund the full cost of your order.

Pay monthly or annually

Pay Monthly

£16.83

per month (exc VAT)

£20.20 inc VAT

Buy now

  • Free delivery
  • 12 month warranty
  • One-off £85 set up fee (£102 inc VAT)
Pay Annually

£181.76

per year (exc VAT)

£218.11 inc VAT

Buy now

  • Save 10% by paying annually
  • Free delivery
  • 12 month warranty
  • One-off £85 set up fee (£102 inc VAT)

Most of our customers don't need to pay VAT on their personal alarms if they, or the person they are buying the alarm for, have a condition that requires regular medication or are registered disabled.

Help Find out more about VAT exemption

Image gallery

The Out-and-About Classic GPS Alarm comes with a GPS pendant, drop-in charging unit and power cable. It can be used as a pendant, key fob or placed in a pocket.

Peace of mind with a GPS personal alarm

Fully mobile GPS alarm that fits around your life.

With free next working day delivery and ready to use out of the box, you can quickly benefit from the peace of mind this alarm provides.

Works anywhere in the UK

The pre-fitted multi-network SIM ensures the Out-and-About Classic GPS Alarm will remain connected as long as there is a mobile network.

Easy-to-use with one button

There are no phone numbers to remember in an emergency and just one button, which you press to call the Emergency Resolution Team.

Speak through the GPS alarm pendant

Speak directly with the Emergency Resolution Team through the built-in speaker and microphone.

Accurate GPS tracking

GPS tracking is accurate to around 10 metres / 32 feet and updated every 4 minutes when moving so the Emergency Resolution Team will know where you are calling from.

Pre-set locations send automatic alerts

Set the Out-and-About Classic GPS Personal Alarm to automatically alert friends or family if the device moves outside of pre-set locations.

View GPS location online

Family members can view the current GPS device location and location history through a secure website, if you choose to give them access.

Easy to charge

Simple to use drop-in charging unit is included. The status light notifies you of a low charge. A low battery email alert can also be set up.

Ready to use out of the box

The Out-and-About Classic GPS Personal Alarm is ready to use out of the box so you and your family will quickly benefit from the peace of mind this life-saving service provides.

You'll just need a mobile signal to use the alarm from wherever you are.

No extra SIM charges or hidden costs

There are no extra SIM charges and everything you need is included in your subscription.

What's included in your subscription

Here's what you get with the Out-and-About Classic GPS Alarm.

What's included

With your subscription

  • 24-hour award-winning UK-based emergency resolution
  • Unlimited alarm calls
  • 30-day money back guarantee
  • 12-month warranty and repair

In the box

  • MindMe GPS pendant
  • Drop-in charger and power cable
  • User guide

Free delivery

  • Free next working day delivery in England and Wales for orders received before 1pm, Monday – Friday
  • 48-hour delivery for other areas

GPS alarm pendant

Specifications

GPS alarm pendant

  • Size: 60mm x 44mm (at the widest point) x 14mm (length x width x height)
  • Up to 48-hour battery charge
  • Pre-fitted multi-network SIM

Paying for your subscription

The subscription for the 24-hour alarm monitoring service is collected by Direct Debit.

Ordering online

When ordering online, choose how you would like to pay the set-up cost and first subscription payment:

  • You can either pay by debit/credit card and set up the Direct Debit instruction later.
  • Or you can choose to include the set-up cost in your first Direct Debit payment.
  • Once your order is confirmed, please complete the Direct Debit form.
  • Your order confirmation email will also include a link to the Direct Debit form in case you, or the person paying the Direct Debit, are unable to complete the form immediately.

Alarm monitoring centre

Ordering by telephone

If you prefer to order by telephone, call 0800 085 7371, Monday - Friday, 8am - 6pm.

The Sales Advisor will take your Direct Debit details during the call.

Do I pay VAT?

You may not need to pay VAT on your personal alarm

If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption.

In fact, 94% of our customers do not pay VAT on their orders,

If you think you qualify as VAT exempt, you can select this option when ordering online. We'll ask you to provide some details and take care of the rest for you.

For the purposes of the VAT relief, you are chronically sick or disabled if:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
  • You have a terminal illness.

Provided below are examples of medical conditions which may be applicable:

Alzheimers Endocarditis
Addison's disease Epilepsy
Angina Gastro-oesophageal Reflux Disorder
Ankylosing Spondylitis Glaucoma
Arthritis Haemophilia
Asthma Hypertension
Benign Prostate Hypertrophy Hypothyroidism
Bronchiectasis Inflammatory Bowel Disease
Cancer Motor Neuron Disease
Cardiac Arrythmias Multiple Sclerosis
Cardiac failure Myasthenia Gravis
Cardiomyopathy Osteoarthritis
Chronic Bronchitis Osteoporosis
Chronic Obstructive Airways Disease Paget's disease
Chronic Obstructive Pulmonary Disorder Pancreatic Disease
Chronic Renal Disease Paraplegia
Chronic Urinary Tract Infection Parkinson's disease
Coronary Artery Disease Peptic Ulcers
Crohn's Disease Peripheral Vascular Disease
Cryoglobinaemia Pituitary Adenomas
Cystic Fibrosis Psoriasis
Deep Vein Thrombosis Psychosis
Dementia Quadraplegia
Dermatomyocitis Rheumatoid Arthritis
Diabetes Stroke
Diverticulitis Systemic Lupus Erythematosus
Dysrhythmia Thrombocytopaenia
Dystonia Thyroid Disorder
Emphysema Transient Ischaemic Attack
Ulcerative Colitis

Frequently asked questions

  • Are there are any special requirements to use the Out-and-About Classic GPS Alarm?

    No, we’ll provide all the equipment with your order, although you will need a mobile signal to use the alarm. We recommend that you let us know of any emergency contacts we should call should you need assistance. If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with the emergency services so that they can access your property quickly and conveniently if required.

  • Do I own the Out-and-About Classic GPS Alarm?

    Yes. The subscription is for the alarm monitoring service. If the Out-and-About Classic GPS Alarm is lost or damaged, you would need to order a replacement to continue benefiting from the 24-hour monitored alarm service.

  • How can I view the GPS device’s location?

    You will be able to log on to a secure website to view the current GPS device location and location history. 

  • Who can view the GPS device's location?

    Our Emergency Resolution Team can view the GPS location and use this information to direct appropriate help to you quickly. You are in control of whether family or friends can log on to the website to view the GPS device location. You could choose close family or no-one, it's up to you.

  • What size is the alarm pendant?

    The Out-and-About Classic GPS Alarm pendant measures 60mm x 44mm (at the widest point) x 14mm and weighs just 40 grams. It is small and lightweight and can be carried in a pocket, as a key fob, worn as a pendant or put in a bag. 

  • How long does it take to charge the Out-and-About Classic GPS pendant?

    It takes approximately 8 hours to fully charge the pendant from no charge. Charging time is reduced if the pendant is already partially charged.

  • Does the pendant work from any location?

    The Out-and-About Classic GPS Alarm will work anywhere in the UK, excluding the Channel Islands and Isle of Man, and where there is a 3G cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites.  

    The multi-network SIM provides the highest level of mobile coverage by accessing all UK mobile networks to find the strongest signal. Due to the proximity of masts or buildings there may occasionally be black spots, although this is true of all mobile devices. The GPS tracking is more accurate when the device is outdoors. The SIM provides unlimited use within the UK and roams all UK networks. There is no additional charge for use throughout the EU.

  • Do I need a telephone landline to use the Out-and-About Classic GPS Alarm?

    No, it uses a multi-network SIM and does not need to be connected to a telephone landline. This makes it perfect for customers that don't have a home phone or want reassurance they can get help when they are out-and-about at the touch of a button.

  • What if I want to pay the set-up costs and someone else pay the subscription?

    No problem! Many of our customers order on behalf of family members who want to pay the subscription themselves. Simply pay by debit/credit card online for the set-up and first subscription payment. Your confirmation email will include a link to the Direct Debit instruction. The person who will be paying the subscription can use this link to complete the Direct Debit instruction or call our Customer Services Team, 9am – 5pm Monday to Friday on 0800 085 7371.

  • How do I provide you with my emergency contacts?

    Once you have submitted your order, you will receive an email with a link to an online account set up form. Please complete and submit this form so we know who to contact in an emergency. If you prefer, you can provide this information by calling Customer Services on 0800 023 4301, Monday – Friday, 9am – 5pm.

    We’ll also ask for some other details so we can provide the best possible response, including medical details and your key safe code and location, if you have one.

Why choose Taking Care?

We've been providing personal alarm services for more than 30 years. Since 2008 alone, we have helped 170,000 people stay safe in their homes, supporting customers and their families across the UK.

  • Award-winning 24/7 Emergency Resolution
  • The first Which? approved personal alarm provider in the UK
  • Alarm calls answered within 6.2 seconds on average
  • Rated ‘excellent’ on Trustpilot with an average personal alarm customer review of 4.7/5
  • Part of AXA Health, with over 75 years’ experience of providing healthcare products and services.

We undergo a stringent annual audit by the Telecare Services Association (TSA), so you can be confident you'll receive the first-class service you deserve.

Unlike other providers, we do not outsource our staff and we have three UK based Emergency Resolution Centres with expertly trained response teams providing a 24-hour monitoring service.

We are committed to being a ‘Dementia-Friendly’ organisation and the Emergency Resolution Centres have a proven track record of supporting people with dementia.

Trusted by our alarm users and their families

Over 170,000 happy customers since 2008. Rated 4.7 out of 5 on .

Read more reviews on Trustpilot logo

Have you considered a key safe?

With a key safe, there is always a way to get help to you in an emergency.

Add a key safe to your personal alarm order for £65.99

If you need assistance, it’s reassuring to know that your family, carers, and if necessary, the emergency services can quickly gain access to your home.

A key safe is a secure, weatherproof box that allows you to keep a set of keys outside your home.

It can be fitted to any brick built or concrete external wall, outhouse or garage and is designed to hold up to three Yale-type or one deadlock key.

If you order a key safe, please have a spare key ready to store in it.

Key safes

Key safes

Start your 30-day risk-free home trial today

Order today with free next working day delivery.*

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