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Frequently Asked Questions

Use our Frequently Asked Questions to find information about how to order, set-up and use your personal alarm service.

Ordering your alarm

• Delivery and returns
• Monitoring and subscription
• Installation service (We-Connect)

 

Personal alarm products

• In-Home Classic Personal Alarm
• In-Home Classic Personal Alarm (No Landline)
• In-Home Classic + Fall Alarm
• Taking Care Anywhere
• Out-and-About Mobile Alarm
• Out-and-About Classic GPS Alarm
• Out-and-About Watch Alarm
• Dementia Locate
• Key safe