This is the human-readable knowledge index for taking.care. See the machine-readable entitymap.json
Taking Care is a UK-based provider of personal alarms and telecare services, connecting older and vulnerable adults to a 24-hour UK-based Emergency Resolution Team at the press of a button. Founded in 1980, it has supported over 250,000 people and their families and is Trading Standards Approved.
"We are proud to be Trading Standards Approved, giving families confidence that our personal alarms meet high standards for service, transparency and reliability." Digital Alarms for the Elderly — published by Taking Care
"Over 250,000 people and their families across the UK have relied on our alarms for reassurance at home and on the go." Digital Alarms for the Elderly — published by Taking Care
"Taking Care have been supporting older adults to remain active and independent for over 30 years." Taking Care Prevent Falls Prevention — published by Taking Care
A simple emergency alarm worn on the wrist or around the neck. It works without a landline, connecting the wearer to Taking Care's 24/7 UK Emergency Resolution Team at the press of a button, for everyday reassurance at home and in the garden.
"A simple emergency alarm that works without a landline, connecting you to our 24/7 UK Emergency Resolution Team at the press of a button." Digital Alarms for the Elderly — published by Taking Care
"No, the Digital Personal Alarm does not require a telephone landline. This makes it a flexible emergency alarm for older people living independently and it is unaffected by the telephone network's Digital Switchover." Digital Alarms for the Elderly — published by Taking Care
"No, this alarm does not include automatic fall detection. If you're looking for an alarm that can detect falls, the Digital Fall Alarm, Taking Care Anywhere or Personal Alarm Watch may be more suitable." Digital Alarms for the Elderly — published by Taking Care
A home and garden alarm worn on the wrist or around the neck, with automatic fall detection that can raise an alert even if the wearer is unable to press the button, plus manual button access to Taking Care's 24/7 UK Emergency Resolution Team.
"A home and garden alarm with automatic fall detection that can raise an alert if the wearer falls, even if they're unable to press the button." Elderly Fall Alarm | Automatic Fall Detector | Taking Care — published by Taking Care
"The fall detector may not detect every fall, as it is designed to detect hard, unobstructed falls. If you are able to do so, you must ensure that you press the button each time that you fall." Elderly Fall Alarm | Automatic Fall Detector | Taking Care — published by Taking Care
"It is a great product which is worn easily on the wrist and gives us all reassurance that should anything happen in the future, we will be notified quickly." — Anthony Buckmaster Elderly Fall Alarm | Automatic Fall Detector | Taking Care — published by Taking Care
A GPS personal alarm with automatic fall detection that works both at home and out and about, connecting the wearer to Taking Care's 24/7 UK Emergency Resolution Team at the press of a button, so help is within reach wherever they are.
"A GPS personal alarm with automatic fall detection that works at home and out and about, so help is always within reach wherever you are." Taking Care Anywhere — published by Taking Care
"A GPS personal alarm for support at home and out and about, with fall detection for reassurance on the move." Elderly Fall Alarm | Automatic Fall Detector | Taking Care — published by Taking Care
A lightweight GPS tracker with a built-in alarm and automatic fall detection, designed for use out and about to help wearers stay active, connected and easy to locate if they need support.
"A lightweight GPS tracker with a built-in alarm and fall detection, designed for use out and about to help you stay active, connected and easy to locate if you need support." GPS Personal Alarm | GPS Tracker Alarms | Taking Care — published by Taking Care
"UK mobile networks are gradually phasing out 3G services by 2033. You don't need to worry: your tracker will automatically connect to the strongest available signal." GPS Personal Alarm | GPS Tracker Alarms | Taking Care — published by Taking Care
A personal alarm watch with built-in automatic fall detection and GPS location support, worn on the wrist for reassurance at home and out and about, with a free Friends & Family app for added peace of mind.
"A personal alarm watch with built-in fall detection and GPS location support, designed to provide reassurance at home and out and about, with easy access to help at the press of a button." Personal Alarm Watch | Wristband Alarm for Elderly | Taking Care — published by Taking Care
"The watch features a clear, easy-to-read display and a braille embossed SOS button, making it simple to use, even for those with reduced vision or dexterity." Personal Alarm Watch | Wristband Alarm for Elderly | Taking Care — published by Taking Care
"Does exactly what was needed and no extra unnecessary features. Simple to use and has already been used with a minor fall and the response was excellent." — Matt Personal Alarm Watch | Wristband Alarm for Elderly | Taking Care — published by Taking Care
A GPS tracker with a built-in help button, worn like a watch, designed for people living with dementia, Alzheimer's or similar cognitive decline. It helps family members stay informed and can alert nominated contacts if the wearer moves outside a safe zone.
"A dementia tracker with GPS location support and a built-in help button, designed to provide reassurance at home and out and about for people living with dementia, Alzheimer's or similar cognitive decline." GPS Dementia Tracker for Alzheimer's | Taking Care — published by Taking Care
"You can set up safe zones, such as the home or local area. If your loved one moves outside these areas, alerts can be sent to nominated contacts by SMS, automated voice call or through the free Friends and Family app." GPS Dementia Tracker for Alzheimer's | Taking Care — published by Taking Care
"We are a Dementia Friendly organisation, with trained teams who understand the needs of people living with dementia and their families." GPS Dementia Tracker for Alzheimer's | Taking Care — published by Taking Care
A proactive falls prevention service that combines a Fitbit activity tracker with activity monitoring and personalised guidance from Taking Care's Prevention Team, helping people maintain strength, mobility and independence and reduce their risk of falling.
"A proactive falls prevention service that monitors health and activity levels, helping you maintain strength, mobility and independence with personalised support when it matters most." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
"Our technology looks for changes that may indicate an increased risk of falling, such as reduced activity levels or disrupted sleep. Our Prevention Team is alerted to 'high' risk factors up to 10 days in advance." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
"Injuries from falls and similar accidents are the number one reason older people are taken to emergency hospital departments." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
"A personal alarm does not physically prevent someone from falling. Taking Care Prevent focuses on prevention by helping to identify changes in activity and wellbeing patterns, so support can be offered earlier." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
"Taking Care Prevent is designed to support falls prevention by identifying changes in activity and wellbeing patterns. It does not replace medical advice, diagnosis or emergency care." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
Wearable sensor technology that automatically raises an emergency alert if it detects a serious, hard-impact fall, even if the wearer is unable to press the alarm button.
"If a fall is detected, the alarm will automatically raise an alert to our 24/7 UK Emergency Resolution Team, even if you're unable to press the button." Elderly Fall Alarm | Automatic Fall Detector | Taking Care — published by Taking Care
"The fall detector may not detect every fall, as it is designed to detect hard, unobstructed falls. Like many similar devices on the market, it cannot guarantee to detect all falls, as this depends on how it is worn and the level of impact from the fall." Elderly Fall Alarm | Automatic Fall Detector | Taking Care — published by Taking Care
Satellite-based location technology used by Taking Care's out-and-about alarms to help the Emergency Resolution Team understand a wearer's location when an alarm is raised.
"GPS tracking uses satellite technology to help determine the location of the device. When an alarm is raised, this information helps the Emergency Resolution Team understand where you are so they can arrange support more quickly." GPS Personal Alarm | GPS Tracker Alarms | Taking Care — published by Taking Care
"No, the GPS tracker does not continuously track your location. Location information is used when an alarm is raised, so our team can help locate you and arrange support if needed." GPS Personal Alarm | GPS Tracker Alarms | Taking Care — published by Taking Care
Taking Care's UK-based monitoring service that answers alarm calls around the clock, aiming to respond within 30 seconds and arrange support such as contacting family, neighbours or the emergency services.
"Our UK Emergency Resolution Team aims to answer alarm calls within 30 seconds, so you're not left waiting when you need help." Digital Alarms for the Elderly — published by Taking Care
"If help is needed, we can contact a family member, neighbour or the emergency services using the details you've provided. You choose who we contact, so support is tailored to you." Digital Alarms for the Elderly — published by Taking Care
A free companion app that lets loved ones stay connected to a Taking Care watch wearer, viewing location updates, activity insights and battery status, and sending messages and reminders.
"The watch can be linked to a free Friends & Family app, allowing loved ones to stay connected, view location updates and receive helpful information such as activity levels and battery status." Personal Alarm Watch | Wristband Alarm for Elderly | Taking Care — published by Taking Care
"Please note: safe zone alerts are only available to app users in the UK. If you're using the app outside the UK, you won't receive safe zone alert notifications." GPS Dementia Tracker for Alzheimer's | Taking Care — published by Taking Care
A feature of Taking Care's Dementia Tracker Watch that lets family members set safe zones and receive alerts by SMS, automated voice call or the Friends & Family app if the wearer moves outside them.
"You can set up safe zones, such as the home or local area. If your loved one moves outside these areas, alerts can be sent to nominated contacts by SMS, automated voice call or through the free Friends and Family app." GPS Dementia Tracker for Alzheimer's | Taking Care — published by Taking Care
The UK's national move from analogue to fully digital telephone lines, with BT/Openreach targeting completion by the end of January 2027. Devices relying on analogue phone sockets may need upgrading.
"The UK is moving from analogue telephone lines to a fully digital network by 2027. This change is known as the Digital Switchover." Digital Alarms for the Elderly — published by Taking Care
"Many older personal alarms rely on analogue phone lines and may need adapters or upgrades to continue working. The Digital Personal Alarm is not affected by this change, as it uses a built-in mobile connection instead of a landline." Digital Alarms for the Elderly — published by Taking Care
UK tax relief that allows people with a long-term medical condition, chronic illness or registered disability to buy personal alarms and telecare equipment without paying VAT.
"Most customers do not need to pay VAT on their emergency alarm. You may be eligible for VAT exemption if you have a long-term medical condition, are chronically sick or are registered disabled." Digital Alarms for the Elderly — published by Taking Care
A joint technology-enabled care programme for the Hartlepool area, delivered in partnership between Hartlepool Borough Council, Taking Care and North Tees and Hartlepool Hospitals NHS Foundation Trust.
"Hartlepool Technology for Care is provided in partnership between Hartlepool Borough Council and Taking Care and North Tees and Hartlepool Hospitals NHS Foundation Trust." Brand partners and resellers of TakingCare Personal Alarms — published by Taking Care
An NHS Foundation Trust that partners with Taking Care and Hartlepool Borough Council to deliver Hartlepool Technology for Care, a joint local telecare service.
"Hartlepool Technology for Care is provided in partnership between Hartlepool Borough Council and Taking Care and North Tees and Hartlepool Hospitals NHS Foundation Trust." Brand partners and resellers of TakingCare Personal Alarms — published by Taking Care
A UK local authority that partners with Taking Care and North Tees and Hartlepool Hospitals NHS Foundation Trust to deliver Hartlepool Technology for Care, a joint local telecare service.
"Hartlepool Technology for Care is provided in partnership between Hartlepool Borough Council and Taking Care and North Tees and Hartlepool Hospitals NHS Foundation Trust." Brand partners and resellers of TakingCare Personal Alarms — published by Taking Care
The UK's National Health Service. Taking Care displays the NHS as a trusted partner across its product pages and provides a dedicated referral pathway for healthcare professionals.
"Trusted by NHS" Digital Alarms for the Elderly — published by Taking Care
A UK telecare industry body. Taking Care displays TSA branding as a "Partnered With" organisation across its product pages, is listed on the TSA's own member directory as a Certified Member with QSF Certified status, and appears on the TEC Quality Standards Framework (QSF) certified organisations register under two trading identities: Taking Care Devon (certified for TEC Monitoring, and Assessment of & Installation of TEC) and Taking Care Chichester (certified for TEC Monitoring, Assessment of & Installation of TEC, and Response Services).
"Partnered With: Telecare Services Association" Digital Alarms for the Elderly — published by Taking Care
The UK consumer protection body. Taking Care states it is Trading Standards Approved, presenting this as evidence that its personal alarm service meets standards for transparency and reliability.
"We are proud to be Trading Standards Approved, giving families confidence that our personal alarms meet high standards for service, transparency and reliability." Digital Alarms for the Elderly — published by Taking Care
A safety precaution for Taking Care's mobile-connected devices: their built-in 2G/3G/4G GSM module can cause electromagnetic interference with medical implants, so the device should be kept at least 15cm away from pacemakers, ICDs, implanted vagus nerve stimulators, continuous glucose monitors and automated insulin delivery systems, and not worn on the same side of the body as the implant.
"Our mobile alerting devices include a 2G/3G/4G GSM module, similar to the technology found in a mobile phone. As a simple precaution, please keep this device and similar electronics at least 15 cm away from all medical implants, including but not limited to: pacemakers, ICDs, implanted vagus nerve stimulators, continuous glucose monitors, and automated insulin delivery systems." GPS Personal Alarm | GPS Tracker Alarms | Taking Care — published by Taking Care
"The Personal Alarm Watch manufacturer recommends that if you have a pacemaker, you should wear the watch on your right wrist and maintain a minimum distance of 15cm (6 inches) between the watch and your pacemaker at all times." Personal Alarm Watch | Wristband Alarm for Elderly | Taking Care — published by Taking Care
Health conditions for which Taking Care states its Prevent falls prevention service is not suitable, because Fitbit-based activity monitoring may not be appropriate or reliable for these conditions.
"Taking Care Prevent is not suitable for anyone with sleep apnoea, narcolepsy, insomnia, unstable angina, chronic heart failure, cognitive issues such as dementia or anyone with severe mobility issues." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
NICE clinical guideline NG249 on assessing and preventing falls in older people and people at higher risk of falls, cited by Taking Care as a trusted external resource on its Prevent falls prevention page.
"For more information about falls prevention, you may find these trusted resources helpful: NICE guidance on falls assessment and prevention in older people and people at higher risk of falls." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
NHS guidance on preventing falls and what to do after a fall, cited by Taking Care as a trusted external resource on its Prevent falls prevention page.
"For more information about falls prevention, you may find these trusted resources helpful: NHS advice on falls, including what to do after a fall." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
NHS-published balance exercises for older adults, cited by Taking Care as a trusted external resource on its Prevent falls prevention page.
"For more information about falls prevention, you may find these trusted resources helpful: NHS balance exercises for older adults." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care
UK government public health guidance treating falls and fractures as a public health issue, cited by Taking Care as a trusted external resource on its Prevent falls prevention page.
"For more information about falls prevention, you may find these trusted resources helpful: GOV.UK guidance on falls and fractures as a public health issue." Taking Care Prevent Falls Prevention | Taking Care — published by Taking Care