Taking Care GO GPS Tracker
Set-up Cost: £79.99
Monthly Cost: £25.49
A lightweight GPS tracker with a built-in alarm and fall detection, designed for use out and about to help you stay active, connected and easy to locate if you need support.
Taking Care GO GPS Alarm
Set-up Cost: £79.99
Monthly Cost: £25.49
Prices exclude VAT. Most customers qualify for VAT exemption - check if you qualify.
1 month free every year when you pay annually (not just in your first year).
Free next working day delivery in England and Wales for orders before 1pm, Monday to Friday. 48-hour delivery is available for other areas. Fall detection is designed to recognise hard falls. If you are able to press the button, you should always do so.
Offer and pricing terms and conditions apply. View full details
How it Works
1. Press your alarm button for help
If you need help, simply press the button on your GPS tracker. You’ll be connected straight away to our 24/7 UK Emergency Resolution Team.
Unlike a mobile phone, there’s no need to unlock a screen, find a number or explain where you are - help is available instantly at the touch of a button.
2. We can locate you if you’re out and about
When an alarm is raised, the GPS tracker helps our team understand your location so they can arrange support more quickly.
This provides reassurance when you’re out walking, travelling or visiting friends and family so you can stay active with confidence.
3. Automatic fall detection
If a hard fall is detected, the GPS tracker will automatically raise an alert to our 24/7 UK Emergency Resolution Team, even if you’re unable to press the button.
4. Speak directly through your alarm
You’ll be connected to our trained UK team, who will speak with you through the GPS tracker to understand what support you need.
This makes it simple to get help without needing to reach a phone.
5. We contact the right person
If help is needed, we can contact a family member, neighbour or the emergency services using the details you’ve provided.
You choose who we contact, so support is tailored to you.
6. Help is on the way
Support will be arranged quickly, giving reassurance that help is always close by when you’re out and about.
Giving you and your loved ones peace of mind, wherever you go.
Features and Benefits
Support to help you stay active and independent
This GPS tracker supports an active lifestyle, giving you the confidence to go out, stay mobile and enjoy everyday activities.
Whether you’re walking, travelling or just enjoying the outdoors, help is always within reach.
Automatic fall detection for added protection
The GPS tracker is designed to recognise hard falls and automatically raise an alert, even if you’re unable to press the button.
This provides an extra layer of protection alongside the alarm button.
Reliable support at the press of a button
You can press the button on your GPS tracker at any time to call for help. Whether you feel unwell, have had a fall or need reassurance, you’ll be connected directly to our 24/7 UK Emergency Resolution Team.
GPS location support when you need it
When an alarm is raised, the GPS tracker helps our team understand your location so they can arrange support more quickly.
This makes it easier to get help when you’re out and about, even if you’re unsure of your exact location.
Speak directly through your device
You can speak with our team through the GPS tracker, wherever you are.
This makes it simple to get help without needing to reach a phone.
Simpler than using a mobile phone in an emergency
In an emergency, using a mobile phone can be difficult, especially if you’ve fallen, feel unwell or are unsure of your location.
The GPS tracker is designed to be simple to use, with a single button that connects you directly to help without needing to unlock a phone or make a call.
Works without a telephone landline or Wi-Fi
The GPS tracker uses a built-in mobile connection with multi-network SIMs, so it does not require a telephone line or internet connection.
There are no additional data or call charges, as everything is included in your subscription.
Simple, portable and easy to use
The mobile GPS tracker is lightweight and easy to carry or wear, designed to fit naturally into your day.
There is no installation required, it’s ready to use straight out of the box.
Simple to use and easy to set up
The alarm is ready to use in minutes with simple, voice-guided setup. There is no need for an engineer visit, and everything is designed to be easy and reassuring to use.
Comfortable to wear every day
The GPS tracker can be worn around the neck or attached to a belt or keyring, so it’s always easy to reach in an emergency.
Water-resistant for everyday use
The GPS tracker is water-resistant, so it can be worn during everyday activities such as washing hands or being caught in the rain.
What's Included
Everything you need to get started
- GPS tracker with fall detection – a lightweight, wearable device that allows you to call for help at the press of a button and can automatically raise an alert if a hard fall is detected. Can be worn as a pendant, or attached to a belt or keyring
- Two-way speaker and microphone - built into the GPS tracker for clear communication with our 24/7 UK Emergency Resolution Team
- Wireless charging adapter included with your GO
- Quick start guide – easy step-by-step instructions to help you get set up and start using your GPS tracker
Included with your subscription
- 24/7 monitoring service – ongoing support from our UK Emergency Resolution Team whenever you need help
- Unlimited alarm calls – make an alarm call as often as you need, with no additional charges
- Free lifetime warranty and repairs – for added peace of mind
- 30-day money-back guarantee – try the GPS alarm with confidence
- Equipment rental included – no large upfront purchase required
Additional details
- Hypo-allergenic stainless steel chain and a split ring, so you can choose to wear GPS pendant around your neck or on a key ring or belt
Service Information
Support for a wide range of emergencies
Your GPS tracker can be used for any situation where you need help or reassurance. This includes medical emergencies, if you are lost, feeling unwell, falls, injuries, or if you feel unsafe or distressed.
It can be used if you need help while out walking, travelling or away from home. You don’t need to rely on friends or family being available, as support is always there when you need it.
This means you can stay active and independent with confidence, knowing help is available wherever you are.
How GPS location works
The GPS tracker is designed to work across the UK (excluding the Channel Islands) wherever there is a 3G or 4G mobile signal. It uses a mobile network to raise an alert and GPS satellite technology to help determine your location when you are out and about.
Location accuracy and connectivity can be affected by factors such as buildings, signal strength, or environmental conditions. A GPS satellite signal must be available for the device to determine its location.
GPS coverage and connectivity
UK mobile networks are gradually phasing out 3G services by 2033. You don’t need to worry: your tracker will automatically connect to the strongest available signal, so there is no immediate impact.
As with all mobile-based devices, performance may vary depending on signal availability in your area.
How fall detection works
The fall detector may not detect every fall, as it is designed to detect hard, unobstructed falls. If you are able to do so, you must ensure that you press the button each time that you fall.
The falls sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls, as this depends on how it is worn and the level of impact from the fall.
You can learn more about how fall alarms work, including the types of falls that may trigger an alert, in our guide.
Using the GPS tracker with a pacemaker
If you have a pacemaker, the GPS tracker should not be worn as a neck pendant and fall detection will need to be turned off.
Instead, you can attach the GPS tracker to the supplied split ring and use it with a belt clip or keyring. The device should be kept at least 15cm away from your pacemaker at all times.
If you have any questions or concerns, our team is happy to help.
Reliable digital connection
The GPS tracker uses a built-in mobile connection with multi-network SIMs, so it does not require a telephone landline or Wi-Fi.
There are no additional mobile or data charges, as everything is included in your subscription.
Many customers who struggle to get a mobile signal can still use the GO, as the multi-network SIMs automatically connect to the strongest available network. There are no additional phone or data charges, as everything is included in your subscription.
What else you need to know
Simple setup
Your GPS tracker is ready to use straight out of the box, with no installation required.
Simply charge the device using the supplied charging unit and it’s ready to go with you.
Equipment and subscription
The GPS tracker is provided on a rental basis as part of your subscription. This means there’s no large upfront purchase, and your service includes ongoing access to our 24/7 UK Emergency Resolution Team.
Ongoing support and maintenance
Your subscription includes ongoing support, as well as maintenance and repairs if your equipment develops a fault. If the battery needs replacing, we’ll take care of that for you.
Frequently Asked Questions
How quickly do you answer alarm calls?
Our UK Emergency Resolution Team aims to answer alarm calls within 30 seconds, so you’re not left waiting when you need help. You’ll be connected to a trained team member who can speak with you straight away and arrange the right support.
Does the Taking Care GO GPS tracker work anywhere?
The GPS tracker is designed to work across the UK, wherever there is a 3G or 4G mobile signal available.
As with any mobile-based device, performance may vary depending on signal strength, location and environmental conditions.
Does the GPS tracker detect all falls?
The fall detector may not detect every fall, as it is designed to detect hard, unobstructed falls.
If you are able to press the button, you should always do so to ensure help is arranged as quickly as possible.
What happens when I press the button on the GPS tracker?
When you press the button, an alarm call is sent to our 24/7 Emergency Resolution Team. They will speak with you through the GPS tracker to understand what help you need. If required, they can contact your emergency contacts or the emergency services to arrange assistance. Your GPS location will also be sent with the alarm call.
What happens if I can’t speak during an alarm call?
If you are unable to speak, our Emergency Resolution Team will still know who you are, your location and that you may need help.
They will follow your agreed emergency plan and arrange support, including contacting your emergency contacts or the emergency services if needed.
Does the GPS tracker track my location at all times?
No, the GPS tracker does not continuously track your location.
Location information is used when an alarm is raised, so our team can help locate you and arrange support if needed.
Will the GPS tracker work indoors?
The GPS tracker can work indoors if there is a strong mobile signal available.
If you want a GPS personal alarm that works at home and about-and-about, Taking Care Anywhere or the Personal Alarm Watch may be more suitable.
Do I need to pay VAT?
Most customers do not need to pay VAT on their GPS trackers. You may be eligible for VAT exemption if you have a long-term medical condition, are chronically sick or are registered disabled. If you’re unsure, you can check the VAT exempt requirements before ordering.
Taking Care service reviews
We include free wellbeing calls with our personal alarm service
If something seems different or worrying - like using the alarm more than usual - we’ll get in touch to check everything’s okay.
It's our way of Taking Care of you.
It helps catch small changes early so you can stay safe and independent, and your loved ones feel reassured. Find out more.
Compare similar alarms
Select up to three options to compare features, pricing and support to find the best personal alarm for elderly people.
Taking Care GO GPS Alarm
Taking Care Anywhere
Personal Alarm Watch
Why Taking Care?
Trading Standards Approved
We are proud to be Trading Standards Approved, giving families confidence that our personal alarms meet high standards for service, transparency and reliability.
24-hour UK Response Team
Every alarm connects you to our UK-based Emergency Response Team, available 24 hours a day when help is needed.
Trusted by families across the UK
Over 250,000 people and their families across the UK have relied on our alarms for reassurance at home and on the go.
No landline required
Our digital alarms work without a landline, making them quick and easy to set up at home.
Clear, honest pricing
No hidden costs, with calls, data and repairs included for simple, transparent pricing.
Free next working day delivery
Order today and receive your alarm with fast, reliable next working day delivery in England and Wales. 48-hour delivery available for other areas.
Further information about GPS trackers
Understanding GPS trackers
What is a GPS tracker for elderly people?
A GPS tracker for elderly people is a small, wearable device that allows the user to call for help and helps others understand their location if support is needed.
Unlike a mobile phone, it is designed to be simple to use, with a single button that connects directly to a response team. Many GPS trackers also include features such as fall detection and two-way communication for added reassurance.
How does a GPS tracker help elderly people stay safe?
A GPS tracker helps people stay safe by making it easy to call for help wherever they are.
If an alarm is raised, the device can help the response team understand the user’s location and arrange the right support. This is particularly useful when someone is out and about, as they may not always be able to describe where they are.
It also provides reassurance for family members, knowing that help is always available if needed.
Why is a GPS tracker better than a mobile phone for elderly people?
In an emergency, using a mobile phone can be difficult, especially if someone has fallen, feels unwell or is unsure of their location.
A GPS tracker is designed to be much simpler to use, with a single button that connects directly to help. There is no need to unlock a phone, find a contact or explain where you are. For an older adult with arthritis or poor vision, a mobile phone may be difficult to use under pressure.
The device is always ready to use and can help others understand your location, making a personal alarm a more reliable option than a mobile phone in an emergency.
Comparing GPS trackers
What is the difference between Taking Care GO and Taking Care Anywhere?
Taking Care GO is a simple GPS mobile alarm designed for use out-and-about. It is a single, portable pendant with fall detection and built-in communication.
Taking Care Anywhere is a more complete system designed for both home and out-and-about use. It includes a base unit and a backup pendant for use at home, alongside a GPS pendant alarm.
Taking Care GO is ideal if you mainly want reassurance when you are outside the home, while Taking Care Anywhere offers more comprehensive support across all situations.
GPS tracking and location
How does GPS tracking work?
GPS tracking uses satellite technology to help determine the location of the device.
When an alarm is raised, this information helps the Emergency Resolution Team understand where you are so they can arrange support more quickly.
Can I make an alarm call from the GPS tracker from any location?
You can make an alarm call wherever there is a 3G or 4G mobile signal available in the UK.
The GPS tracker uses multi-network SIMs to connect to the strongest available network, helping to improve coverage across different areas.
What mobile network does the GPS tracker use?
The GPS tracker uses pre-fitted multi-network SIMs that connect to available mobile networks.
This means it is not limited to a single provider and can switch to the strongest available signal. Many customers find they can get a signal from their GO even if their mobile phone reception is weak.
Does the GPS tracker track my location at all times?
No, the GPS tracker does not continuously track your location.
Location information is sent to the Emergency Resolution Team when an alarm is raised, helping them locate you and arrange support if needed.
Can a GPS tracker help if someone gets lost?
Yes, a GPS tracker can be very helpful if an elderly person becomes lost or disorientated.
If an alarm is raised, the device can help the Emergency Resolution Team understand the person’s location and arrange support more quickly. This can provide reassurance for both the user and their family.
What is the best GPS tracker for elderly people in the UK?
The best GPS tracker depends on how and where it will be used, as well as the level of support needed.
When comparing GPS trackers, it’s worth considering a few key things:
- Where it will be used – some devices are designed mainly for use out and about, while others also support use at home
- Ease of use – a simple button and clear communication can be important in an emergency
- Fall detection – some devices can automatically raise an alert if a hard fall is detected
- Location support – GPS can help others understand where you are if help is needed
- Battery and charging – how often the device needs charging and how easy it is to keep it ready to use
Taking Care GO is a good option for people who are active and mainly want reassurance when they are out and about. It is a simple, easy-to-use GPS tracker with fall detection and direct access to a 24/7 UK Emergency Resolution Team.
If you are looking for a more complete system that also supports use at home, a product such as Taking Care Anywhere may be more suitable. Compare GPS out-and-about alarms here.
Fall detection and GPS tracking
Does the GPS tracker detect all falls?
The GPS tracker may not detect every fall, as it is designed to detect hard, unobstructed falls.
If you are able to press the button, you should always do so to ensure help is arranged as quickly as possible
What happens if a fall is not detected?
If a fall is not detected automatically, you can still press the button on your GPS tracker to raise an alarm.
This ensures you can always call for help when you need it.
Tracker device and usage
Is the GPS tracker water-resistant?
Yes, the GPS tracker is water-resistant and can be worn during everyday activities such as washing hands or being caught in the rain.
It is water-resistant up to 1 metre for 30 minutes (IP67 standard). We would encourage you to wear the GPS pendant in the bathroom and shower where slips are most likely to occur.
It is not designed to be fully submerged for extended periods.
Can I wear the GPS tracker if I have a pacemaker?
If you have a pacemaker, the GPS tracker pendant should not be worn as a neck pendant and fall detection will need to be turned off.
Instead, you can attach the GPS device to a belt clip or keyring and keep it at least 15cm away from your pacemaker at all times.
If you have any questions, our team is happy to help.
Battery and charging
How long does the GPS pendant battery last?
The GPS tracker typically lasts 1 to 2 months between charges, depending on usage.
It also provides low battery notifications to help ensure it is always ready when needed.
How do I charge the GPS tracker?
The GPS tracker is supplied with a charging cable and is easy to recharge at home. Simply place it on the USB charger for three to five hours.
You will be notified when the battery is low, so you can charge it in good time.
Setup and getting started
What do I need to use the GPS tracker?
Everything you need is included with your GO device.
For the best support, we recommend providing emergency contact details, any relevant medical information and key safe details if you have one when setting up your account.
Do I need Wi-Fi or a mobile phone to use a GPS tracker?
No, the GPS tracker does not require Wi-Fi or a mobile phone.
It uses built-in SIM cards to connect to mobile networks, so it works independently.
Subscription and payments
What does the set-up cost include?
The set-up cost covers creating your account and registering you as a customer. You will set up the alarm yourself using the included instructions.
It does not include an engineer visit, as the system is designed to be simple to install.
What is included in the subscription?
Your subscription includes 24/7 monitoring by our UK Emergency Resolution Team, unlimited alarm calls and ongoing support.
It also includes maintenance, repairs and battery replacement if required.
How do I set up Direct Debit?
After placing your order, you will be asked to complete a Direct Debit form for your subscription. A link will also be included in your confirmation email.
If you order by phone, our team can set this up for you.
Can someone else pay the subscription?
Yes, someone else can set up and pay the Direct Debit for your subscription.
They can complete the form using the link provided or contact our team for assistance.
Delivery and ordering
What happens after I place my order?
After placing your order, you will receive a confirmation email with links to complete your Direct Debit and provide important information such as emergency contacts.
Your alarm will then be dispatched, and you will receive updates on delivery.
How quickly will my Taking Care GO be delivered?
Orders placed before 1pm, Monday to Friday, are typically delivered the next working day in England and Wales.
For other areas, delivery is usually within 48 hours.
Ownership, returns and guarantees
Do I own the equipment?
No, the equipment is provided on a rental basis as part of your subscription.
If it develops a fault, we will repair or replace it at no additional cost.
What is covered by the warranty?
The warranty covers faults or issues with your Taking Care GO.
If something stops working, we will repair or replace it to ensure your service continues without interruption.
What is included in the 30-day money-back guarantee?
You can return your GO within 30 days for a full refund, including both the set-up cost and subscription.
We will arrange the return and process your refund once the equipment has been received.
What if I change my mind?
If you decide the GO is not right for you, you can return it within 30 days for a full refund.
We will help arrange the return and make the process as simple as possible.
Managing your account
How do I provide emergency contact details?
After placing your order, you will receive a link to an online form where you can provide your emergency contacts, medical information and key safe details.
You can also provide this information by phone or post if preferred.
Who do I tell if my details change?
If any of your details change, such as your address, contact details or medical information, please let us know as soon as possible.
Keeping your information up to date helps us arrange the right support quickly in an emergency.
Technical specifications
GPS tracker pendant
- Water resistance: IP67 rated, water-resistant up to 1 metre for up to 30 minutes
- Size: 67mm x 47mm x 13.5mm (length x width x height)
- Weight: 33g (excluding chain and split ring)
- Network: Pre-fitted multi-network roaming SIM connecting to 3G and 4G networks