Taking Care Prevent

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Taking Care have been supporting older adults to remain active and independent for over 30 years.

Over 250,000 people and their families across the UK have relied on our alarms for reassurance at home and on the go.

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Falls prevention refers to actions, tools and support designed to reduce the likelihood of someone having a fall.

This can include monitoring changes in activity levels, improving strength and balance, and making lifestyle or environmental adjustments to reduce risk.

The goal is to help people stay independent and avoid injuries that can affect mobility and confidence.

As people age, natural changes in strength, balance, vision and mobility can increase the risk of falling. Reduced activity levels or health changes can also contribute to frailty over time.

These changes often happen gradually, which is why early identification of risk factors is important.

Falls can have both physical and emotional impacts. Even minor injuries may lead to reduced confidence, lower activity levels and increased fear of falling again.

This can create a cycle where reduced movement leads to further loss of strength and independence.

Many falls can be reduced or prevented by identifying risk factors early and taking proactive steps. This may include improving strength and balance, increasing safe activity levels and addressing environmental risks in the home. Early support can make a significant difference in maintaining independence.

Early warning signs can include walking less than usual, becoming more unsteady, taking longer to move around the home, avoiding stairs, holding on to furniture, disrupted sleep, reduced confidence or a noticeable change in daily routine.

These changes can happen gradually, so they may not always be obvious straight away. If you are concerned about a change in mobility, balance or confidence, it is sensible to speak to a GP, pharmacist or other healthcare professional.

Taking Care Prevent is designed to help identify meaningful changes in activity and wellbeing patterns, so early support can be offered before a fall happens.

Walking less than usual may be a sign that someone is becoming less active, less confident or less mobile. Over time, reduced activity can contribute to lower strength, poorer balance and increased frailty, which may increase the risk of falling.

A change in walking or daily movement does not always mean a fall will happen, but it can be an early sign that someone may benefit from support.

Taking Care Prevent monitors activity patterns to help identify changes that may suggest an increased risk of falling.

Fall detection is designed to raise an alert after a fall may have happened, normally using a fall alarm. Falls prevention focuses on identifying risk factors earlier, so action can be taken to help reduce the likelihood of a fall.

A personal alarm or fall alarm can provide reassurance if someone needs help in an emergency. Taking Care Prevent is different because it is designed to support earlier intervention by monitoring activity and wellbeing patterns, identifying changes and providing personalised support.

For some people, falls prevention and emergency response can work together as part of a wider approach to staying safe and independent.

A personal alarm does not physically prevent someone from falling. Its main purpose is to help the wearer get support quickly if they need help, including after a fall or emergency.

Falls prevention is different. It looks at the factors that may increase someone’s risk of falling, such as reduced activity, lower strength, balance problems, changes in routine or hazards around the home.

Taking Care Prevent focuses on prevention by helping to identify changes in activity and wellbeing patterns, so support can be offered earlier.

Activity monitoring can help identify changes in someone’s normal routine, such as moving less, taking fewer steps or becoming less active over time.

These changes may suggest that someone is losing strength, becoming less confident or experiencing changes in wellbeing. By spotting these changes earlier, it may be possible to offer support before the person becomes more vulnerable to falling.

Taking Care Prevent uses activity data from a Fitbit device to build a picture of normal routines and help identify meaningful changes that may indicate increased fall risk.

You can help reduce falls risk by encouraging safe movement, supporting strength and balance, removing trip hazards and making sure the home is well lit.

Useful steps may include checking for loose rugs or trailing wires, keeping walkways clear, making sure frequently used items are easy to reach and encouraging suitable footwear. It may also be helpful to discuss medication, eyesight, dizziness or balance concerns with a GP, pharmacist or healthcare professional.

Taking Care Prevent can support this by monitoring activity and wellbeing patterns and providing personalised guidance if increased fall risk is identified.

Strength and balance are important because they help people move safely, recover their footing and stay steady during everyday activities such as walking, standing up, using stairs or moving around the home.

As people age, they may naturally lose muscle strength and confidence, particularly if they become less active. Gentle strength and balance exercises can help support mobility and independence.

Anyone starting new exercises should choose activities that are suitable for their ability and speak to a healthcare professional if they have concerns about safety, pain, dizziness or existing health conditions.

Fear of falling can sometimes lead people to move less, avoid everyday activities or stop going out. Although this may feel safer in the short term, reduced activity can lead to lower strength, poorer balance and less confidence over time.

This can create a cycle where fear of falling leads to less movement, and less movement increases the risk of becoming frailer.

Falls prevention support aims to break this cycle by helping people stay safely active, maintain confidence and reduce avoidable risks.

If your parent is becoming less steady, it is worth talking to them calmly about what has changed. Try to understand whether they feel dizzy, weak, tired, in pain, worried about falling or less confident moving around.

It may be useful to check for practical risks in the home, such as poor lighting, clutter, loose rugs or difficult stairs. You may also want to encourage them to speak to a GP, pharmacist, physiotherapist or other healthcare professional, especially if the change is sudden or has become worse.

Taking Care Prevent can help by monitoring changes in activity and wellbeing patterns and providing personalised support where increased fall risk may be identified.

Someone should seek medical advice if they have fallen, nearly fallen, feel dizzy, have new balance problems, feel weaker than usual, are worried about walking or have become noticeably less active.

Medical advice is especially important if there has been a sudden change, repeated falls, fainting, confusion, injury, new pain or concerns about medication side effects.

Taking Care Prevent can support falls prevention, but it does not replace medical assessment or emergency care.

Poor sleep can affect energy, concentration, reaction times and general wellbeing. For some people, disrupted sleep may also be linked with changes in routine, health or activity levels.

A period of poor sleep does not automatically mean someone will fall, but changes in sleep patterns can be one of several signals that someone’s wellbeing or mobility may need attention.

Taking Care Prevent monitors sleep-related trends alongside activity patterns to help identify meaningful changes that may be linked with increased fall risk.

Early intervention is important because changes in activity, strength, balance or confidence can develop gradually. If these changes are identified early, support can be put in place before someone becomes more vulnerable to falling.

This can help people stay active, maintain confidence and continue living independently for longer.

Taking Care Prevent is designed to support earlier action by identifying meaningful changes in activity and wellbeing patterns.

Taking Care Prevent uses a Fitbit activity tracker to monitor daily movement and wellbeing patterns. This data is analysed to understand normal routines and detect changes that may indicate an increased risk of falling. If risks are identified, our Prevention Team can provide personalised support.

The service monitors activity levels, movement patterns and sleep-related trends through a Fitbit device. This information helps build a picture of typical behaviour so that meaningful changes can be identified early.

In some cases, changes in activity patterns associated with increased fall risk can be identified up to 10 days in advance by Taking Care Prevent. This allows time for early intervention and preventative support before a fall occurs.

No. Taking Care Prevent is designed to support falls prevention, but it does not replace medical advice, diagnosis or treatment.

If someone has fallen, feels unsteady, has dizziness, pain, weakness, confusion or a sudden change in mobility, they should seek advice from a GP, pharmacist, physiotherapist or other healthcare professional.

Taking Care Prevent can help identify changes in activity and wellbeing patterns and provide personalised support, but medical concerns should always be discussed with an appropriate professional.

Technology can support falls prevention by helping to identify changes that may not be obvious day to day. For example, wearable devices can monitor activity levels and routines, which may help highlight reduced movement or changes in wellbeing.

Technology works best when combined with human support, practical advice and appropriate healthcare guidance.

Taking Care Prevent combines Fitbit activity monitoring with support from a Prevention Team, who can review risk alerts and provide a personalised Action Plan.

Signs may include reduced daily movement, fewer steps, disrupted sleep patterns or a noticeable change in usual routines. These changes can sometimes indicate reduced strength, mobility or general wellbeing.

Sleep plays an important role in physical recovery, balance and cognitive function. Disrupted sleep patterns can sometimes be an early indicator of changes in health or wellbeing that may increase fall risk.

Regular activity monitoring helps identify gradual declines in movement or strength. By spotting these changes early, it becomes possible to take action that supports mobility, helping reduce frailty and maintain independence for longer.

No. Taking Care Prevent does not track real-time location. It focuses on activity and wellbeing patterns to help identify changes that may increase fall risk.

If a potential increase in fall risk is detected, our Prevention Team reviews the information and contacts the customer to discuss next steps. A personalised Action Plan is then created based on individual need.

An Action Plan may include tailored recommendations such as strength and balance exercises, lifestyle adjustments and practical guidance to help reduce fall risk and support independence.

Yes. After an Action Plan is created, our Prevention Team provides two follow-up calls to review progress, answer questions and provide additional support.

Yes. With permission, family members can access activity insights and be included in discussions about support and Action Plans, helping provide reassurance and shared understanding.

A falls prevention plan may include practical steps to reduce trip hazards, improve lighting, encourage safe activity, support strength and balance and review wider factors such as footwear, medication concerns, eyesight or confidence.

Taking Care Prevent provides a personalised Action Plan if increased fall risk is identified. This may include tailored recommendations, strength and balance guidance, lifestyle suggestions and follow-up support from the Prevention Team.

The set-up cost covers creating your account and registering you as a customer. It also includes purchase of the Fitbit.

After placing your order, a link to set up the Direct Debit will be included in your confirmation email.

Yes, someone else can set up and pay the Direct Debit for your subscription.

They can complete the form using the link provided or contact our team for assistance.

Yes, the purchase of the Fitbit is included in the setup cost.

The warranty covers faults or issues with your Fitbit.

If something stops working, we will replace it to ensure your service continues without interruption.

You can return your Taking Care Prevent Fitbit within 30 days for a full refund, including both the set-up cost and subscription.

We will arrange the return and process your refund once the equipment has been received.