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Are you or a loved one at risk of a fall?

Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.

Do you qualify for VAT exemption?

If you, or the person you are buying the alarm for, have a condition that requires regular medication, are chronically sick or are registered disabled then you may be eligible for VAT exemption. In fact, 92% of customers do not need to pay VAT on their orders.

For the purposes of the VAT relief, you are chronically sick or disabled if:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
  • You have a terminal illness.

When ordering online, select the VAT exemption option at checkout. You’ll be asked to describe why you are eligible for VAT exemption before you complete your payment. If you are ordering by telephone, our Sales Team will check whether you qualify for VAT exemption during the call.

Provided below are examples of medical conditions which may be applicable:

  • Alzheimers Endocarditis
    Addison's disease Epilepsy
    Angina Gastro-oesophageal Reflux Disorder
    Ankylosing Spondylitis Glaucoma
    Arthritis Haemophilia
    Asthma Hypertension
    Benign Prostate Hypertrophy Hypothyroidism
    Bronchiectasis Inflammatory Bowel Disease
    Cancer Motor Neuron Disease
    Cardiac Arrythmias Multiple Sclerosis
    Cardiac failure Myasthenia Gravis
    Cardiomyopathy Osteoarthritis
    Chronic Bronchitis Osteoporosis
    Chronic Obstructive Airways Disease Paget's disease
    Chronic Obstructive Pulmonary Disorder Pancreatic Disease
    Chronic Renal Disease Paraplegia
    Chronic Urinary Tract Infection Parkinson's disease
    Coronary Artery Disease Peptic Ulcers
    Crohn's Disease Peripheral Vascular Disease
    Cryoglobinaemia Pituitary Adenomas
    Cystic Fibrosis Psoriasis
    Deep Vein Thrombosis Psychosis
    Dementia Quadraplegia
    Dermatomyocitis Rheumatoid Arthritis
    Diabetes Stroke
    Diverticulitis Systemic Lupus Erythematosus
    Dysrhythmia Thrombocytopaenia
    Dystonia Thyroid Disorder
    Emphysema Transient Ischaemic Attack
       Ulcerative Colitis