Technology Enabled Care services for local authorities, housing associations, and
independent living providers.
From the first conversation to full delivery, we make TEC easy, building collaborative partnerships you can rely on every step of the way, protecting the people who rely on you.
We’re trusted by public sector organisation across the UK, and deliver dependable, person-centred TEC that improves outcomes and reduces pressure on frontline teams.
With over 35 years of experience, we partner with social care and housing providers and support 180,000 vulnerable people through responsive, compassionate and fully compliant monitoring services.
Our approach is people-first, partnership driven, and focused on delivering measurable TEC outcomes. We are a technology-agnostic provider and work collaboratively to design and deliver flexible solutions that meet your local needs.
If you’re exploring new ways to protect our vulnerable people and would like to work with a partner who listens, adapts and grows with you – we’d love to talk.
We’re here 24/7, safeguarding vulnerable people and supporting frontline teams with fast, compassionate and dependable call monitoring.
Our TSA Quality Standards Framework (QSF) certified Emergency Resolution Centres combine skilled, empathetic operators with secure, resilient, digitally enabled systems.
Trusted by public sector partners, we can strengthen your service with safe, consistent monitoring that delivers calm, reliable support when it’s needed most.
Our prevention services support people, health and social care teams, and commissioners with practical, co-designed, low-risk solutions. No large upfront technology costs required.
We can help you unlock insight from existing TEC, allowing earlier risk identification and more effective, targeted intervention.
Work with us to strengthen prevention, reduce available demand and support independence, while keeping people safe and well at home for longer.
Our fully managed Technology Enabled Care Services (TEC) reduce pressure on your teams while delivering consistent, high-quality, person-centred support.
We manage the full service. From personalised assessments and customer care, to expert installation, stock control and ongoing management. All delivered with a tailored, human approach from day one.
Work with us to enhance or build your service, ease operational demand, and deliver better outcomes with confidence.
“Working with Taking Care is always a pleasure, and it was an easy decision for us to extend the contract with them. Taking Care have supported us on our digital journey and have been ever present as we navigate the UK digital switch...
At every step of the digital journey, Taking Care have been at our side, collaborating with the system manufacturers and installers to
help us achieve our digital goals.”
James Barr, Later Living Operations Manager
The Hyde Group
“For us it’s the peace of mind and the reassurance that the calls are being handled well, you can’t put a price on that in terms of a contract.
It was a very quick transfer, but it was seamless, well supported and the service levels were brilliant. Everyone at Taking Care is extremely helpful and we have a close working relationship which makes things really easy.”
Louise Allen, Service Lead
Bernicia
“What really stuck out for me was that Taking Care were totally on the same page as us. The partnership that we currently have with Taking Care is a true partnership in the sense of the word. So it’s about collaboration, it’s about exploring new partnerships moving forward. They are so engaging, nothing is too much trouble for them. Working with them we know that we’re in safe hands, so I’m really, really grateful.”
Kerry Appleton, Operations and Contract Lead
Aster Group Ltd
