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Personal alarms to help you remain independent and healthy for longer
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Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.

Returns Policy

We hope you are happy with your order, however if you change your mind or want to return your order simply send it back within 30 days and we will refund the full cost.

Let us know you want to return your order and we will send you with a freepost Royal Mail return collection bag for you to use.

Contact our Customer Services team by calling 0800 085 7371 who will be happy to help. Our Customer Service lines are open Monday – Friday 9am – 5pm. Alternatively, email and we’ll get in touch.

We will make the returns process as easy as possible by supplying you with a freepost Royal Mail return collection bag, although in the event that we do not have the order returned to us we will be entitled to charge you a sum of £100.

Our full Terms and Conditions can be viewed here.