Customer case studies
Staff stories - Debbie, Customer Services Advisor
Meet Debbie, one of our dedicated Customer Services Advisors, who delivers exceptional care and support to our customers.
Living life to the fullest with out-and-about Taking Care personal alarm
How a personal alarm with fall detection supported Avril to continue enjoying her favourite activities.
Staff stories - Jordan, Sales Team Leader
Meet Jordan, our Sales Team Leader, who plays an important role in supporting his team and ensuring customer satisfaction at Taking Care.
How a personal alarm call panicked an intruder
An intruder was scared off by a customer's personal alarm and was caught by the police.
Transforming lives with an out-and-about personal alarm
How an out-and-about GPS personal alarm helped Hilary and Martin by providing peace of mind and freedom.
Staff stories – Ashley, Operational Trainer
Meet Ashley, our Operational Trainer who trains our new staff in all the different teams at Taking Care.
Staff stories - Emily, HR Administrator
Meet Emily, our HR Administrator who works to recruit new team members and supports staff with the HR queries.
A personal alarm helped Shirley care for her husband despite her own health concerns
How a wrist-worn personal alarm gave Shirley the confidence to take care of husband Howard during difficult times.
Staff Stories - John, Emergency Resolution Operator
Meet John, one of our Emergency Resolution operators who answers alarm calls and supports our customers when they need us most.
Supporting Steve's independence and safety with a GPS tracker alarm
How an out-and-about GPS personal alarm gives Steve the confidence to remain active in his local community.