Guides and Advice

Meet Debbie, one of our dedicated Customer Services Advisors, who delivers exceptional care and support to our customers.

How a personal alarm with fall detection supported Avril to continue enjoying her favourite activities.

Meet Jordan, our Sales Team Leader, who plays an important role in supporting his team and ensuring customer satisfaction at Taking Care.

An intruder was scared off by a customer's personal alarm and was caught by the police.

How an out-and-about GPS personal alarm helped Hilary and Martin by providing peace of mind and freedom. 

Meet Ashley, our Operational Trainer who trains our new staff in all the different teams at Taking Care.

Meet Emily, our HR Administrator who works to recruit new team members and supports staff with the HR queries.

How a wrist-worn personal alarm gave Shirley the confidence to take care of husband Howard during difficult times.

 

Meet John, one of our Emergency Resolution operators who answers alarm calls and supports our customers when they need us most.

How an out-and-about GPS personal alarm gives Steve the confidence to remain active in his local community. 

Meet George, one of our Emergency Resolution Operators who answers emergency calls.

Fitness coach Jacqueline Hooton describes her experiences of supporting her parents' independence.

Personal trainer Jacqueline Hooton gives us her top strength and balance exercises for seniors to help reduce risk of falling.

Meet Angela who has worked in our Emergency Resolution Team for 30 years and answers our customers' alarm calls.

Meet Hanna, one of our emergency resolution operators, who helps and provides assistance to our customers in times of need.

Meet Kaya, our content lead, who helps us create and coordinate Taking Care's photography and video content.

Meet Danielle who answers our website live chats and is part of the Customer Services team.

How a Taking Care personal alarm helps Betty to remain active at the age of 93.

Meet Laura, one of our Sales Team Leaders who helps to keep our customers happy and reassured.

Meet Helen, one of our Customer Sales Advisors who helps our customers choose the most suitable personal alarm for them.

How a Taking Care personal alarm helped Denise remain independent after a health scare.

Taking Care Safe Home Alert provides Anne's family with resssurance she is OK when they cannot be with her.

James lives 600 miles away from his elderly mum but uses an innovative solution to monitor her care and wellbeing.

Lynn's Mum was able to call for help using her personal alarm during the Coronavirus lockdown.

John has Alzheimer’s disease and uses his GPS personal alarm to live independently. Taking Care used the GPS to find John when he went missing.

Tricia is 52 years old and has multiple sclerosis, a neurological condition. Taking Care’s personal alarm service means she can live safely and independently and continue with her studies.

Val was sceptical about getting a fall alarm, until she needed to get help in an emergency. Now she loves her Taking Care personal alarm service.

Joan uses her personal alarm to live independently in her own home. Read how it helped her remain independent and get help in a fall.