Steve, a 78-year-old resident of Stoke Gifford in Bristol, has led an active and fulfilling life despite his health challenges. With a history of a triple heart bypass and being a diabetic, he faced additional concerns when his heart was blocked entirely.
Furthermore, a fall resulting in a broken knee and a head injury emphasised the need for a reliable support system. Steve sought a solution that would enable him to maintain his independence. He explored various options and was impressed by the range of alarms offered by TakingCare.
Steve has always been a helpful and compassionate person, drawn to rescuing and caring for others. Even after retirement, he continued to support people and remained actively involved in his community and church. Starting a dog club and organising unique events like dog baptisms allowed him to bring others joy while boosting his interests.
However, living alone with his loyal dog, Steve faced concerns about his safety, particularly during emergencies when immediate assistance was crucial.
Recognising the importance of having a reliable support system, Steve explored various options. With his active lifestyle and love for outdoor activities, he opted for the Taking Care Anywhere elderly GPS tracker alarm, which provided him with peace of mind beyond the confines of his home. Steve appreciated that Taking Care Anywhere allows him to remain connected to assistance even while out and about.
Ordering the personal alarm was a hassle-free experience. The alarm unit arrived promptly, accompanied by clear instructions for setup.I found the setup process easy, and the helpful Customer Services team helped me whenever needed. I carried out thorough testing across various locations within the house and garden, and the alarm worked perfectly fine.
Steve
The personal alarm proved invaluable during an incident where Steve suffered a severe fall resulting in a head injury. Despite his initial reluctance to leave his dog and go to the hospital, he recognised the potential risks associated with his condition. Steve contacted Taking Care's Emergency Resolution Team through the alarm and requested periodic check-ins to monitor his well-being.
The Emergency Resolution operator displayed exceptional dedication, calling Steve every two hours and ensuring his safety throughout the night. During the previous fall, the alarm automatically triggered when Steve was virtually unconscious, enabling prompt assistance.
Steve cherishes his independence and continues to live in his own home, maintaining an active lifestyle with his beloved dog. Whether he is out riding his electric scooter with his dog or at home engaged in his hobbies, the alarm has proven to be reliable, ready to alert our 24-hour alarm monitoring team at the touch of a button.
