Cancel Your Personal Alarm Service | Taking Care

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Cancelling your personal alarm service

You can use this service to tell us you would like to cancel a personal alarm if the alarm user has passed away or moved into a care home.

If you are cancelling for a reason other than the customer has passed away or moved into a care home, please call Customer Services on freephone 0800 0121 321. Lines are open Monday – Friday 9am – 5pm.

Otherwise, please click the continue button below to load the cancellation form.

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We take your data security seriously and will check the information you submit against our customer records before cancelling your service.