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Troubleshooting Your Personal Alarm Service
Our personal alarm service is easy to set-up and use. However, if you have a problem, these troubleshooting guides can help and our Customer Services team are just a phone call away.
- Troubleshooting your In-Home Classic Personal Alarm
- Troubleshooting your In-Home Classic Personal Alarm (No Landline)
Remember, if your personal alarm equipment has developed a fault, we will repair or replace it free of charge.
Please call 0800 085 7371 to speak to one of our friendly Customer Services team. Our opening times are Monday – Friday, 9am – 5pm.