Which? Trusted Traders
Approved Service
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Personal alarm
warranty included
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Award winning
24/7 service
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Rated 4.7 out of 5
on TrustPilot
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Troubleshooting Your Personal Alarm Service

Troubleshooting your personal alarm service

Our personal alarm service is easy to set-up and use. However, if you have a problem, these troubleshooting guides can help and our Customer Services Team is just a phone call away.

Remember, if your personal alarm equipment has developed a fault, we will repair or replace it free of charge within the warranty.

Please call 0800 085 7371 to speak to one of our friendly Customer Services Team. Our opening times are Monday – Friday, 9am – 5pm.