We provide reliable support that protects independence and offers reassurance to the whole family.
For over 30 years, Taking Care has supported older people and their families with personal alarms designed to help people live confidently at home.
Our service is built on reliability, professional care and simple technology that is easy to use every day. Behind every alarm is our UK-based Emergency Resolution Team, available 24 hours a day to provide calm support whenever it’s needed.
Below are some of the reasons families across the UK choose Taking Care.
Our personal alarms are designed to be simple and comfortable to use every day.
They are built to fit easily into daily routines, helping people stay independent while knowing help is always within reach.
Key features include:
You can explore the different options on our Compare Personal Alarms page.
When the alarm button is pressed, our 24-hour Emergency Resolution Team is ready to help.
Our trained team members answer alarm calls day and night, speaking directly with the alarm user through the device to understand what help is needed.
Depending on the situation, they can:
• Contact a family member or friend
• Arrange emergency assistance
• Provide reassurance and support
Knowing that someone is always there to respond can provide valuable reassurance for both the alarm user and their loved ones.
Learn more about our 24/7 Emergency Resolution Team
We are proud to support Age UK through the sale of Age UK Trading approved personal alarms.
When you buy an personal alarm from Age UK Trading, you can be confident that you will get the best possible service and contribute to Age UK's work.
Learn more about our Age UK partnership.
Choosing a personal alarm provider is an important decision.
Not all alarm services offer the same level of support, reliability or customer care. That’s why we’ve created a helpful guide that compares the key features families often look for when choosing a personal alarm service.
You can view our guide to Compare Personal Alarm Providers to see how Taking Care compares.
Taking Care is proud to be highly rated by customers on Trustpilot, with reviews from families across the UK who rely on our personal alarm service every day.
These reviews reflect the moments that matter most — from helpful conversations with our Emergency Resolution Team to the reassurance families feel knowing support is always available.
You can read genuine customer feedback on our Personal Alarm Reviews page or view our customer case studies.
A personal alarm can make a real difference to someone’s confidence at home.
Whether it’s providing reassurance after a fall, offering support during an emergency, or simply giving families peace of mind, Taking Care alarms are designed to help people stay independent for longer.
If you’d like help choosing the right alarm, you can explore our options on the Compare Personal Alarms page.
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