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Personal alarms to help you remain independent and healthy for longer
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ISO 9001 Accredited
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Three Emergency
Resolution Centres
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Supporting Health
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An AXA Company
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Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.

Why partner with us

Healthcare TEC

We've been helping  people live well for over 30 years.

Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms.

We are part of AXA Health and understand how important it is for people to live happily and independently as they age. 

Through our AXA relationship, we have access to health and technology insights that are out of reach for many Technology Enabled Care (TEC) providers. We use this insight and expertise to continually improve the services we offer and currently provide 24 hour monitored TEC services to over 70,000 people across the UK.

That's why we are trusted by health professionals, housing associations, local authorities, Home Instead and Age Co to support the vulnerable people they work with.


Your patients are in good hands

Largest private provider of dispersed alarms in the UK. When you refer a patient to us or trust us to deliver your TEC, you can be confident of the service we will deliver.

  • We are ISO 9001 certified, which measures our quality management principles, including a strong user focus.
  • We are members of the Telecare Services Association (TSA) and undergo a stringent yearly audit of our processes and services.
  • We are the first telecare provider in the UK to be approved by Which?.
  • We do not outsource our staff and we have 3 UK based Emergency Resolution Centres providing 24 hour monitoring services. You and your patients can be confident that no alarm call will go unanswered.


Monitoring performance and outcomes 

  • 1.7m emergency response calls per year
  • 3000 + calls per day
  • We aim to answer alarm calls within 30 seconds
  • 35 years’ experience of TEC
  • 250 dedicated employees


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