About Taking Care

When you choose Taking Care, you are partnering with one of the UK's largest providers of personal alarms and monitoring services, supporting more than 180,000 vulnerable people every day through trusted Technology Enabled Care (TEC) services.

For over 35 years, we have worked alongside local authorities, housing associations, independent living providers and charities like you, supporting your teams to help people stay safe and independent for longer.

Shared empathy and understanding

We understand the challenges you face with rising demand, stretched resources and increasing expectations to deliver more responsive, preventative services.

That's why we provide resilient, practical, flexible and compliant TEC solutions designed to support your teams and improve outcomes for the people you serve.

Our services include:

24 / 7 alarm monitoring that is fast, reliable, and compassionate
Out of hours call handling and customer support
Proactive prevention and wellbeing solutions
Full managed, end-to-end TEC Services

Trusted standards you can rely on

Our acreditations include:

TSA Quality Standards Framework (QSF) approved
ISO 9001:2015 Quality Management certification
Cyber Essentials certification
Investors in People Gold
Carer Confident
Trustpilot rated 'Excellent' 4.8/5 by independent reviews
Exclusive provider of personal alarms to Age UK Trading

A people-first, partnership-led approach

We know successful TEC services are about more than technology. They are about helping you support people with dignity, independence and reassurance.

That's why we take a people-first, partnership-led approach. We combine data insight, digital innovation and decades of operational experience to help you strengthen services, improve outcomes and build sustainable models of care.

Whether you need a fully managed service, additional resilience, or a technology-agnostic partner to help develop your current service offer, we can work with you to create solutions that fit your organisation and your communities.

"What really stuck out for me was that Taking Care were totally on the same page as us. I felt completely confident that this would be a partnership in the true sense of the word. Everyone at Taking Care has been so welcoming and willing to listen with their expert advice... Taking Care has truly delivered against the promise of being a highly knowledgeable and supportive strategic partner." Kerry Appleton, Operations and Contract Lead, Aster Group Ltd.