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Local Authority Telecare News

Stonewater housing
April 20, 2021

Taking Care is to provide 24/7 peace of mind to Stonewater residents

Taking Care has signed a three-year contract with leading housing provider Stonewater. We will be providing 24/7 monitoring services to more than 3,500 Stonewater customers.

Taking Care SLT
February 26, 2021

Taking Care expands Senior Leadership team

We're pleased to welcome two experienced specialists into the newly created roles of Head of Customer Experience and Head of Resolution Centres.

Staff working at Taking Care
December 4, 2020

Taking Care celebrates commitment to Real Living Wage

We're committed to paying our staff the Real Living Wage because to look after our customers, we have to look after our team too.

National Apprenticeship Week 2020
March 13, 2020

National Apprenticeship Week 2020

To mark National Apprenticeship Week 2020, two of our recent apprentices have shared their experiences of being part of the Taking Care team. Read what Amy and Harry think about being an apprentice at PPP Taking...

Technology enabled care
October 2, 2019

Taking Care announced as finalist for ITEC Awards 2019

Taking Care are a finalist in International Technology Enabled Care (ITEC) Awards 2019, in the category of Individual TEC Leadership.

Exeter head office
April 4, 2019

Our new Head Office will help us provide an even better service

With more than 1,000 new customers signing-up each month,Taking Care is growing quickly. To help support our plans, we’ve recently moved to a new Head Office in Exeter, Devon.

Aid Call Ltd
April 5, 2017

Aid-Call Limited renamed as Taking Care Limited

Following the transfer of ownership of Age UK Personal Alarms and its parent company, Aid-Call Ltd, to AXA PPP healthcare in September 2016, the company name has been changed to Taking Care Limited.

Age UK personal alarms bought by AXA
September 9, 2016

Age UK Personal Alarms acquired by AXA

AXA has reached agreement with Age UK to acquire personal alarms telecare business from Aid Call.