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Taking Care agrees transfer of Community Housing Group's TEC services

Taking Care agrees transfer of Community Housing Group's Technology Enabled Care services, expanding reach and impact.

October 11, 2024

Taking Care offices

Taking Care, a leading provider of Technology Enabled Care in the UK, has announced the transfer of Community Housing Group's TEC services division. This strategic move significantly expands Taking Care's customer base and strengthens its position as a key player in the TEC industry.

Community Housing TEC services has been operating for over 30 years and has become one of the leading telecare and assistive technology providers in the country. Community Housing has partnered with Taking Care to ensure a seamless transition of its TEC services, allowing it to concentrate on its core housing association activities whilst ensuring its customers remain protected with TEC.

Community Housing Group logo

Taking Care is a dynamic and innovative force within the TEC market, and as such will deliver a seamless transfer to maintain a quality-orientated service that is built around the needs of the individual.

We are delighted to welcome Community Housing Group to Taking Care. This transfer aligns perfectly with our strategic plans, allowing us to expand our reach and impact while maintaining our unwavering dedication to providing exceptional care and support.

Steve Gates
Managing Director, Taking Care

Matt Cooney, Chief Executive of Community Housing commented, “Over the years, Community Housing has been very committed to the development of Technologically Enabled Care services and we have worked with customers and their families to make sure they are safe to remain living independently in their own homes for as long as possible."

We have not only provided these services to our own residents, but private customers and corporate clients, and have delivered lifeline services to over 25,000 customers.  We are very proud of our achievements in building these services and the great projects and partnerships that have been developed to enhance our customers independence and quality of life.

Matt Cooney
Chief Executive, Community Housing

"We are also very proud of the achievements of our colleagues, and we know that our customers hold them in very high regard.  This ranges from calling customers to wish them happy birthday to being their companion when something goes wrong.  These services are incredibly important to people and their families and Community Housing has played an important role in helping people to keep their independence."

"However, Community Housing is not a TEC specialist and, if the service is going to improve to the next level, it needs the investment and expertise of a specialist provider.  We have carefully selected Taking Care based on their track record and we are confident that they will continue to deliver high quality services to our community housing lifeline users and our other TEC customers and partners.”

Find out more about Taking Care's corporate services and client case studies in our Technology Enabled Care resource library.


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