UK based support team
Making TECS easier to deliver in your communities
Our fully managed TECS helps you reduce pressure on overstretched teams while delivering reliable, person-centred support for vulnerable people. From compassionate needs-based assessment, to expert installation, stock management and customer care. We handle the operational detail so you can focus on delivering better outcomes in your local areas.
If you are responsible for TECS within a local authority or ICB, you are likely facing significant pressures relating to demand, budgets and resources.
Alongside this, you may be managing fragmented delivery across providers, variation in assessment quality, delays in installation, and ongoing challenges with equipment and stock management.
Our fully managed TEC service can ease the pressure on your teams from day one. We can manage the whole TECS journey for you, all delivered with a tailored, holistic approach that fits seamlessly into your local service and has the individual's needs firmly at its centre.
Servicing a fully managed, cost-effective TECS operation is becoming increasingly challenging for social and health care teams and can place unnecessary strain on the quality of care for your vulnerable customers.
As one of the UK's largest providers of private-pay personal alarms and monitoring services we understand your customers' needs and expectations, and how to meet them.
We can work alongside you as a trusted TECS partner delivering safe, person-centred support that strengthens your service and improves outcomes.
Our TECS model supports system flow, helping reduce delays in assessment, installation and discharge, supporting people to return home safely with the right TEC in place. Co-designed with your teams and informed by your insight, our service includes:
With Taking Care as your TECS provider, you can reduce operational burden and deliver better outcomes, confident that the whole service is being taken care of by reliable, and compassionate experts.
Working with our fully managed TECS model will help you:
“Worcestershire County Council has adopted a technology-agnostic approach to Technology Enabled Care, ensuring we are not tied to any single device, platform, or provider. Taking Care has been an excellent partner in supporting this approach. Their understanding of operational social care, combined with their ability to integrate seamlessly with a wide range of technologies and providers, gives us the flexibility to evolve our services without disruption. Working with Taking Care is straightforward, collaborative, and flexible, enabling new systems to work effectively alongside our existing infrastructure.”
Peter Davies, Commissioning Manager, Worcestershire County Council
Our partnership with Hartlepool Borough Council and North Tees and Hartlepool Hospitals NHS Foundation Trust provides 24/7 monitored telecare services, supported by Taking Care's expert UK-based Emergency Resolution Centres.
The Hartlepool Technology for Care team deliver a fully managed, end-to-end Technology Enabled Care service, combining personalised assessments, tailored technology solutions, installation, maintenance and ongoing service management.
We're proud to work alongside our partners to help Hartlepool residents stay safe, independent and confident at home for longer.
Delivered by Taking Care, Worcestershire Technology for Care helps people across the county stay safe, independent and connected at home through personalised Technology Enabled Care and 24/7 monitored telecare.
Working closely with local health, reablement and care home services, we provide end-to-end support. This includes assessment, technology provision, installation, maintenance and ongoing service management.
We also offer equitable access for private-paying residents across Worcestershire. Health and social care professionals can refer directly to the service and access a six-week free trial.
We're proud to work alongside our health and social care partners, supporting professionals while helping Worcestershire residents stay safe, independent and confident at home for longer.
