Customer case studies
Staff Stories - George, Emergency Resolution Operator
Meet George, one of our Emergency Resolution Operators who answers emergency calls.
Jacqueline Hooton: Elderly falls & benefits of exercise for older adults
Fitness coach Jacqueline Hooton describes her experiences of supporting her parents' independence.
Recommended strength and balance exercises for seniors
Personal trainer Jacqueline Hooton gives us her top strength and balance exercises for seniors to help reduce risk of falling.
Staff Stories - Angela Rudd, Central Control Officer
Meet Angela who has worked in our Emergency Resolution Team for 30 years and answers our customers' alarm calls.
Staff Stories - Hanna, Emergency Resolution Operator
Meet Hanna, one of our emergency resolution operators, who helps and provides assistance to our customers in times of need.
Staff Stories - Kaya George, Marketing Content Lead
Meet Kaya, our content lead, who helps us create and coordinate Taking Care's photography and video content.
Staff Stories - Danielle Barrett, Live Chat and Customer Services
Meet Danielle who answers our website live chats and is part of the Customer Services team.
Supporting Betty to live life happily and independently
How a Taking Care personal alarm helps Betty to remain active at the age of 93.
Staff Stories - Laura's journey from Customer Services Advisor to Sales Team Leader
Meet Laura, one of our Sales Team Leaders who helps to keep our customers happy and reassured.
Staff Stories - Helen Heggadon, Customer Sales Advisor
Meet Helen, one of our Customer Sales Advisors who helps our customers choose the most suitable personal alarm for them.