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Taking care of you and your loved ones
Trusted Traders<br>Approved Service
Trusted Traders
Approved Service
Free Lifetime <br>Equipment Warranty *
Free Lifetime
Equipment Warranty *
Supporting Age UK's <br>charity work
Supporting Age UK's
charity work
TrustPilot
Rated 4.8 out of 5
on TrustPilot

Landline Free Personal Alarm

£23.99 a month (excluding VAT)

Get the peace of mind and security of our Age UK personal alarm, without needing a telephone landline.

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Over 70,000 happy customers. Read our Trustpilot logo reviews.

Personal alarms for elderly

No landline, no problem

Our life-saving personal alarm service helps you or your loved ones remain independent in the home they love, safe in the knowledge that help is just the touch of a button away.

The alarm is really easy to set-up and use and is perfect for customers who do not have a telephone landline in their home. 

A multi-network SIM chip is included in your subscription so you don't need to worry about Pay As You Go mobile costs. 

For customers with a telephone landline, we recommend our Age UK personal alarm.

Elderly personal alarms
Personal alarms without landline

What our customers say...

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How the no landline personal alarm works

  • The personal alarm pendant can be worn discreetly around the neck or on the wrist as a bracelet.
  • The alarm base unit detects when the button on the personal alarm bracelet or pendant is pressed and quickly connects to our UK based 24/7 Emergency Resolution Centres.
  • The Emergency Resolution team will know who the alarm user is, where they are calling from and will have access to any medical information shared with us.
  • The friendly, caring team will speak with the alarm user over the alarm speaker and call the user's emergency contacts or the emergency services if further help is needed.

Buy now     Age UK landline alarm

Elderly personal alarm with landline

Personal alarm features

Works in home and garden

Works in home and garden

Works up to 75 metres (246 ft) away from the personal alarm base unit, and is waterproof.

Reliable and easy to use

Reliable and easy to use

Easy to use emergency button with support available 24 hours a day, 7 days a week.

5 seconds average response time

5 seconds average response time

You and your family members can be confident you’ll receive the support you deserve.

Choice of wearable options

Choice of wearable options

Discreet and lightweight alarm pendant, can be worn around the neck or on the wrist as a bracelet.

No need to charge the pendant

No need to charge the pendant

Don't worry about charging the pendant. The alarm pendant has a long 5-year pendant battery life.

No hidden charges

No hidden charges

Money back guarantee if you cancel within 14 days. The equipment has a life-time warranty included in your subscription.

High quality two-way speaker

High quality two-way speaker

Even if you are not able to speak, by pressing the alarm button we'll know who you are and where you are calling from.

Waterproof pendant alarm

Waterproof pendant alarm

Waterproof up to 1 metre for 30 minutes so you can wear it in the bath and shower. 

Landline Free personal alarm price

Get peace of mind with a life saving service to help you or your loved ones live independently.

 One-off registration fee£69 
 Subscription£23.99 per month 
 DeliveryFree

Prices above exclude VAT. The SIM card costs are included in your subscription.

94% of our customers do not pay VAT on their orders. If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption. Subscription is collected monthly by Direct Debit.

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Frequently asked questions

  • Will the pendant alarm work in the home and garden?

    Yes, it works up to 75 metres from the alarm base unit so you can get about your daily life knowing you can get support if it is needed.

  • Can you set-up the personal alarm for me?

    The 'Landline Free' personal alarm is designed to be really easy to set-up. If you would prefer someone to set-up your alarm for you though, simply add our installation service to your order when you purchase online. One of our friendly advisors will set everything up, test your personal alarm and show you how it works.  If you order a key safe, they will fit that too. We’ll be in touch within 1 working day to arrange a suitable time and date for the installation. The installation service costs £99 excluding VAT. 

  • What is included with the landline free personal alarm?

    When you order the landline free personal alarm, we will send you a personal alarm pendant, a neck and pendant strap, base unit and multi-network SIM card, power adapter and welcome guide. Also included in the subscription is our free warranty and repair service and unlimited alarm calls.

  • I was expecting the subscription cost to be higher. What is included in the subscription?

    The subscription includes 24-hour monitoring by our Emergency Resolution Centres and the SIM card costs. We have three UK based Emergency Resolution Centres, so you can be confident that alarm calls will be answered any time of the day or night, 365 days of the year.

  • Is the delivery, warranty and repair service really free of charge?

    Yes! We don’t charge for delivery and offer a next working day delivery for orders received by 1pm, Monday – Friday to all postcodes in England and Wales. For those areas of the UK that we cannot deliver to within 24 hours, we offer a 48 hour delivery instead.

  • What is covered by the lifetime warranty?

    If your equipment develops a fault or stops working at any time whilst you are a customer, we will either repair or replace the equipment for you. If the pendant alarm battery needs replacing then we'll change that too. There is no charge for this service.

  • If the alarm uses a SIM card, why is there no extra call costs?

    The subscription includes unlimited alarm calls, 24-hour monitoring and the SIM card. You don’t need to remember to top-up the SIM card or pay any additional charges for calls.

Why choose our personal alarm service?

We have over 30 years’ experience of providing personal alarms and every year we help more than 70,000 people remain independent.

We are the only Which? approved personal alarm provider in the UK and we undergo a stringent annual audit by the Telecare Services Association (TSA), so you can be confident you'll receive the first-class service you deserve.

We are the exclusive provider of the Age UK personal alarm service. Age UK’s aim is to help older people when they need it the most and buying an alarm supports Age UK's charity work.

Unlike other providers, we do not outsource our staff and we have three UK based Emergency Resolution Centres with expertly trained response teams providing a 24-hour monitoring service.

With an average alarm call response time of just 5 seconds, you can be confident of getting help fast. We are committed to being a ‘Dementia-Friendly’ organisation and the Emergency Resolution Centres have a proven track record of supporting people with dementia.

We're part of the AXA PPP healthcare group, a leading UK private healthcare company with over 82 years’ experience of providing healthcare products and services.

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