Need help? Call us on 0800 085 7371
Add installation to your order for £99 (£118.80 including VAT)
Hassle-free service for the Classic Personal Alarm
Our in-home personal alarms are easy to set up.
However, some customers prefer someone to set up their alarm for them.
We can set up your personal alarm, test it and show you how it works.
You can add the installation service when you order the Classic Personal Alarm.
The installer contacted me before the alarm arrived. He then left me a phone number to contact him. The alarm was fitted within 10 days of purchase so now I feel safer if I have a fall.
Mrs McDonald6th December 2022, Trustpilot
Taking Care is the first personal alarm provider endorsed as a Which? Trusted Trader Approved Service for the installation and servicing of personal alarms in the UK.
Our installation service is designed for people who want the reassurance of having their personal alarm service installed, set up and tested by a professional Telecare Consultant.
If you have ordered a key safe, they will also fit this for you at no extra charge.
Very quick delivery and installer contacted me to arrange fitting the next working day and arrived within the hour.
Richard Styles14th December 2022, Trustpilot
Over 200,000 happy customers since 2008. Rated Excellent on 
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Choose a convenient time and date for the installation. If you or your family have any questions about our personal alarm service, the Telecare Consultant will be happy to answer them.
When you order our installation service, we will call you to arrange a suitable time for the installation.
Choose a morning or afternoon appointment, Monday to Friday.
Your order will be sent to you so the equipment is ready to be installed on your chosen date. The Telecare Consultant will answer any questions you have and make sure you are happy with the system.
They’ll install the alarm, show you how to use it and do a range test around your house and garden, testing the connections to the Emergency Resolution Team.
Let us do all the work for you and if you order a key safe, we'll fit that too.
£99.00
excluding VAT
£118.80 inc VAT
Most of our customers don't need to pay VAT on their personal alarms if they, or the person they are buying the alarm for, have a condition that requires regular medication or are registered disabled. VAT exemption also covers the installation service.
We can set up your alarm, test it and show you how it works.
The Telecare Consultant will call in advance to let you know they are on their way. They will clearly identify themselves so you feel safe and confident.
The Telecare Consultants are experienced at setting up and demonstrating personal alarm systems to our customers.
Choose from morning or afternoon appointments, Monday to Friday.
We provide free next working day delivery in England and Wales for orders received before 1pm, Monday - Friday. For other areas, we provide 48 hour delivery.
Once the personal alarm system is set up and tested, the Telecare Consultant will show you how it works.
If you have any concerns about setting up your personal alarm or key safe, let us take care of it for you.
Over 200,000 happy customers since 2008. Rated Excellent on .
Download our falls prevention guide for useful tips and advice to keep you or your loved ones safe in their home.
