Phone Need help? Call us on 0800 085 7371

Taking care of you and your loved ones
Falls Risk Score logo

Are you or a loved one at risk of a fall?

Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.


Our new Head Office will help us provide an even better service

With more than 1,000 new customers signing-up each month,Taking Care is growing quickly. To help support our plans, we’ve recently moved to a new Head Office in Exeter, Devon.

April 04, 2019

Exeter head office

Taking Care open new Head Office in Exeter, Devon

With more than 1,000 new customers signing-up each month, Taking Care is growing quickly. To help support our plans, we’ve recently moved to a new Head Office in Exeter, Devon.

The new HQ is a key part of our three-year strategy, as we further develop 24/7 support services such as personal alarms and home-from-hospital care. There’s huge demand as the UK’s ageing population looks for ways to stay independent at home.

The new office means that the business is now running from three locations – Exeter, Ashburton and Chichester. This helps maintain a highly reliable service. Last year we responded to 20,000 active calls from our home alarms. Our highly-trained response team is only ever a touch of a button away, taking pressure off vital public services such as hospitals.

The Head Office location in Exeter was chosen for its competitive talent pool and excellent transport links. The building has been refurbished with new technology and employee wellbeing spaces. It’s currently home to 50 employees, but there are plans to double this.

It’s an exciting time to join us...

We're always looking for ways to make our team stronger and provide a better personal alarm service for the elderly. Take a look at the current vacancies we have on offer to progress your career.

What to read next

Stonewater housing
April 20, 2021

Taking Care is to provide 24/7 peace of mind to Stonewater residents

Taking Care has signed a three-year contract with leading housing provider Stonewater. We will be providing 24/7 monitoring services to more than 3,500 Stonewater customers.

Taking Care SLT
February 26, 2021

Taking Care expands Senior Leadership team

We're pleased to welcome two experienced specialists into the newly created roles of Head of Customer Experience and Head of Resolution Centres.

Staff working at Taking Care
December 4, 2020

Taking Care celebrates commitment to Real Living Wage

We're committed to paying our staff the Real Living Wage because to look after our customers, we have to look after our team too.

National Apprenticeship Week 2020
March 13, 2020

National Apprenticeship Week 2020

To mark National Apprenticeship Week 2020, two of our recent apprentices have shared their experiences of being part of the Taking Care team. Read what Amy and Harry think about being an apprentice at PPP Taking...