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The Mindme GPS Alarm is a small personal alarm backed by 24 hour monitoring so you can get help when you need it most. It is suitable for anyone who spends time alone - at home, at work or out and about.
MindMe GPS Alarm
Select your subscription plan and package options.
| With VAT Exemption | Without VAT Exemption | |
|---|---|---|
|
Set-up cost
Includes delivery and registration |
£85.00 | £102.00 |
|
First month's subscription
Equivalent to £3.81 per week |
£16.50 | £19.80 |
| Delivery* | Free | Free |
Customise your package
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You probably don't need to pay VAT on your personal alarm
94% of our customers do not need to pay VAT on their personal alarms. You may be exempt from paying VAT if you or the person you are ordering the alarm service for have a condition that requires medication or are registered disabled. Do I need to pay VAT?
Would you like to pay for the subscription monthly or annually?
Choose the annual subscription and pay the equivalent of £14.85 per month (£17.82 including VAT).
Do you require a Key Safe?Ineligible for VAT exemption
With a key safe, there is always a way to get help to you in an emergency. What is a key safe?
Frequently asked questions
Do I need to pay VAT on my GPS personal alarm order?
94% of customers do not need to pay VAT on their orders. If you, or the person you are buying the GPS personal alarm for, have a condition that requires regular medication, are chronically sick or are registered disabled then you may be eligible for VAT exemption. If you are unsure, check you meet the VAT exempt requirements.
What do I need to use the GPS personal alarm?
You will need a mobile signal to use the alarm from wherever you are. We’ll provide all the equipment you need with your order. We recommend that you let us know of any emergency contacts we should call should you need assistance. If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with your emergency contacts or emergency services so that they can access your property quickly and conveniently if required.
What is included in the one-off cost?
This includes purchase of the GPS alarm and registration with our 24 hour monitoring service. Also included is a 12 month equipment warranty and charging unit.
What is included in the subscription cost?
The subscription includes 24-hour monitoring by our Emergency Resolution Centres. We have three UK based Emergency Resolution Centres, so you can be confident that your personal alarm calls will be answered anytime of the day or night, 365 days of the year. You can make unlimited alarm calls in the event of any emergency. Also included is unlimited GPS tracking.
Do I own the GPS alarm?
Yes. The subscription is for the alarm monitoring service. If the alarm is lost or damaged, you would need to order a replacement to continue benefiting from the 24 hour monitored alarm service.
Can I order more than one GPS alarm?
Of course. We limit orders to one watch per basket/transaction so that we accurately collect the information we need about the alarm monitoring customer to set-up the monitoring service. If you would like to order more than one watch, please place two orders or give our team a call on 0800 085 7371.
Do I need to pay for the SIM costs?
No, all ongoing costs are included in the subscription. This includes the 24/7 monitoring and a multi-network SIM.
How accurate is the GPS tracking?
Our GPS alarm is accurate to around 10 metres and updates approximately every 4 minutes when moving and every 10 minutes when stationary so our Emergency Resolution Centres can accurately locate the GPS tracker.
What size is the GPS personal alarm?
The GPS alarm pendant is small and lightweight and can be carried in a pocket, as a key fob, worn as a pendant or put in a bag. The GPS pendant measures 60mm x 44mm (at the widest point) x 14mm and weighs just 40 grams.
How do family members view the location of the GPS alarm?
You can view the current GPS tracker location and location history through a secure website with a logon. You decide who, if anyone, can access the website to view the GPS location. We'll provide access to this website after you have ordered the GPS alarm.
How long does the battery last?
The GPS alarm will operate up to 48 hours. It is easy to charge using the simple ‘drop in’ charging unit provided. A warning email can be sent when the battery is down to 10% capacity and can be set-up in the secure website.
Total to pay today
£101.50
Including VAT of £0.00
MindMe GPS Alarm
- Set-up cost £85.00
- First month's subscription £16.50
- Delivery Free
With the following options:
You are exempt from paying VATYou have selected to pay the ongoing subscription monthly.
Frequently asked questions
Do I need to pay VAT on my Mindme GPS Personal Alarm order?
94% of customers do not need to pay VAT on their orders. If you, or the person you are buying the Mindme GPS Personal Alarm for, have a condition that requires regular medication, are chronically sick or are registered disabled then you may be eligible for VAT exemption. If you are unsure, check you meet the VAT exempt requirements.
What do I need to use the Mindme GPS Personal Alarm?
You will need a mobile signal to use the alarm from wherever you are. We’ll provide all the equipment you need with your order. We recommend that you let us know of any emergency contacts we should call should you need assistance. If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with your emergency contacts or emergency services so that they can access your property quickly and conveniently if required.
What is included in the one-off cost?
This includes purchase of the Mindme GPS Personal Alarm and registration with our 24 hour monitoring service. Also included is a 12 month equipment warranty and charging unit.
What is included in the subscription cost?
The subscription includes 24-hour monitoring by our Emergency Resolution Centres. We have three UK based Emergency Resolution Centres, so you can be confident that your personal alarm calls will be answered anytime of the day or night, 365 days of the year. You can make unlimited alarm calls in the event of any emergency. Also included is unlimited GPS tracking.
What happens after I place my order online?
You’ll be asked to complete the Direct Debit instruction form once you have submitted your order online. Your confirmation email will also include a link to the Direct Debit form in case you, or the person paying the Direct Debit, are unable to complete the form immediately.
We will prepare your order as soon as possible. Orders received by 1pm, Monday – Friday will be shipped as next working day delivery to all postcodes in England and Wales. For those areas of the UK that we cannot deliver to within 24 hours, we offer a 48 hour delivery instead.
If you provide a mobile number, we’ll send you an SMS message to let you know when we have sent your order out.
We will include an Account Set-up form with your order. To ensure we deliver the best possible service to you and your family, please complete and return this so we have the following information:
Medical details – so we can arrange the best help in an emergency, we’ll ask you for GP details and medical conditions.
Emergency contacts – so we know who to contact in an emergency, we’ll ask for the names, addresses and phone numbers of family, friends or neighbours.
Key safe – if you have a key safe, let us know the code and location so we can get help to you in an emergency.
How do I set-up the Direct Debit subscription?
You can set-up the Direct Debit when you order online. Either choose to pay the set-up cost and first subscription payment by debit/credit card and complete the Direct Debit instruction later. Or you can choose to include the set-up cost in your first Direct Debit payment.
You’ll be asked to complete the Direct Debit instruction form once you have submitted your order online. Your confirmation email will also include a link to the Direct Debit form in case you, or the person paying the Direct Debit, are unable to complete the form immediately.
If ordering by telephone then the Direct Debit instruction will be set-up over the phone with you by one of our sales advisors.
What if I want to the set-up costs and someone else pay the subscription?
No problem! Many of our customers order on behalf of family members who want to pay the subscription themselves. Simply pay by debit/credit card online for the set-up and first subscription payment. Your confirmation email will include a link to the Direct Debit instruction. The person who will be paying the subscription can use this link to complete the Direct Debit instruction or call our Customer Services team, 9am – 5pm Monday to Friday on 0800 085 7371.
What if I change my mind after ordering?
No problem! You can return your equipment free of charge within 30 days and we will refund the full cost of your order. We make the returns process as easy as possible by supplying you with a freepost Royal Mail return collection bag.
Do I own the Mindme GPS Personal Alarm?
Yes. The subscription is for the alarm monitoring service. If the alarm is lost or damaged, you would need to order a replacement to continue benefiting from the 24 hour monitored alarm service.
Can I order more than one Mindme GPS Personal Alarm?
Of course. We limit orders to one watch per basket/transaction so that we accurately collect the information we need about the alarm monitoring customer to set-up the monitoring service. If you would like to order more than one watch, please place two orders or give our team a call on 0800 085 7371.
Do I need to pay for the SIM costs?
No, all ongoing costs are included in the subscription. This includes the 24/7 monitoring and a multi-network SIM.
How accurate is the GPS tracking?
The Mindme GPS Personal Alarm is accurate to around 10 metres and updates approximately every 4 minutes when moving and every 10 minutes when stationary so our Emergency Resolution Centres can accurately locate the GPS tracker.
What size is the Mindme GPS Personal Alarm?
The GPS alarm pendant is small and lightweight and can be carried in a pocket, as a key fob, worn as a pendant or put in a bag. The GPS pendant measures 60mm x 44mm (at the widest point) x 14mm and weighs just 40 grams.
How do family members view the location of the Mindme GPS Personal Alarm?
You can view the current GPS tracker location and location history through a secure website with a logon. You decide who, if anyone, can access the website to view the GPS location. We'll provide access to this website after you have ordered the Mindme GPS Personal Alarm.
How long does the battery last?
The Mindme GPS Personal Alarm will operate up to 48 hours. It is easy to charge using the simple ‘drop in’ charging unit provided. A warning email can be sent when the battery is down to 10% capacity and can be set-up in the secure website.
What our customers say...
You are exempt from paying VAT