MindMe GPS Alarm
Get 3-months free when you pay annually by Direct Debit.*
The Mindme GPS Alarm is a small personal alarm backed by 24 hour monitoring so you can get help when you need it most. It is suitable for anyone who spends time alone - at home, at work or out and about.
The Mindme GPS Alarm is a small personal alarm backed by 24 hour monitoring so you can get help when you need it most. It is suitable for anyone who spends time alone - at home, at work or out and about.
Select your subscription and package options
For your first year, setup and extras
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You probably don't need to pay VAT on your personal alarm
92% of our customers do not need to pay VAT on their personal alarms. You may be exempt from paying VAT if you or the person you are ordering the alarm service for have a condition that requires medication or are registered disabled.
92% of our customers do not pay VAT on their orders:
You may not need to pay VAT if you, or the person you are buying the alarm for:
- Has a condition that requires medication
- Is registered disabled
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Would you like to pay for the subscription monthly or annually?
Get 3-months free in the first year when you pay annually by Direct Debit and save £65.97 (£79.16 including VAT).*
Get 3-months free when you pay annually by Direct Debit.*
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Automatically detect changes in daily activity?
Eligible for VAT exemption
Add Taking Care Sense for the equivalent of just £2.65 per week.
Taking Care Sense discreetly monitors daily patterns of behaviour and alerts our Emergency Resolution team when activity levels change. You must have at least one person who is a nominated contact to use Taking Care Sense. Learn more
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Do you require a Key Safe?
Ineligible for VAT exemption
With a key safe, there is always a way to get help to you in an emergency. Unlike personal alarms, key safes are not eligible for VAT exemption. Find out more about key safes.
Total to pay today
£107.98
Including VAT of £0.00
Ongoing annual subscription of due after the first year.
(Including VAT of £0.00)
Package Summary
MindMe GPS Alarm
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Set-up cost
£85.99Includes setting up your account and registering you as a customer.
- Ongoing monthly subscription £21.99
- 3-months free £65.97
- Delivery FREE
Optional extras:
- TOTAL £107.98
Frequently asked questions
Do I need to pay VAT on my GPS personal alarm order?
92% of customers do not need to pay VAT on their orders. If you, or the person you are buying the GPS personal alarm for, have a condition that requires regular medication, are chronically sick or are registered disabled then you may be eligible for VAT exemption. If you are unsure, check you meet the VAT exempt requirements.
I have a pacemaker. Can I wear the Mindme GPS Alarm around my neck?
If you have a pacemaker you should not wear the Mindme GPS Alarm around your neck. This is because a mobile device should not be placed near a pacemaker. Instead the pendant can be used as a key fob or placed in a pocket or bag. The pendant must be kept at a minimum distance of 25cm from your pacemaker at all times. If you have any questions or concerns, we're happy to help. Call 0800 085 7371, Monday to Friday 9am - 6pm, to speak to an advisor.
What do I need to use the GPS personal alarm?
You will need a mobile signal to use the alarm from wherever you are. We’ll provide all the equipment you need with your order. We recommend that you let us know of any emergency contacts we should call should you need assistance. If you have a key safe, we recommend that you provide us with the location and key safe code. We will only share this information with the emergency services so that they can access your property quickly and conveniently if required.
What is included in the one-off cost?
This includes purchase of the GPS alarm and registration with our 24 hour monitoring service. Also included is a 12 month equipment warranty and charging unit.
What is included in the subscription cost?
The subscription includes 24-hour monitoring by our Emergency Resolution team. We have three UK based Emergency Resolution Centres, so you can be confident that your personal alarm calls will be answered anytime of the day or night, 365 days of the year. You can make unlimited alarm calls in the event of any emergency. Also included is unlimited GPS tracking.
Do I own the GPS alarm?
Yes. The subscription is for the alarm monitoring service. If the alarm is lost or damaged, you would need to order a replacement to continue benefiting from the 24 hour monitored alarm service.
Can I order more than one GPS alarm?
Of course. We limit orders to one watch per basket/transaction so that we accurately collect the information we need about the alarm monitoring customer to set-up the monitoring service. If you would like to order more than one watch, please place two orders or give our team a call on 0800 085 7371.
Do I need to pay for the SIM costs?
No, all ongoing costs are included in the subscription. This includes the 24/7 monitoring and a multi-network SIM.
How accurate is the GPS tracking?
Our GPS alarm is accurate to around 10 metres and updates approximately every 4 minutes when moving and every 10 minutes when stationary so our Emergency Resolution Centres can accurately locate the GPS tracker.
What size is the GPS personal alarm?
The GPS alarm pendant is small and lightweight and can be carried in a pocket, as a key fob, worn as a pendant or put in a bag. The GPS pendant measures 60mm x 44mm (at the widest point) x 14mm and weighs just 40 grams.
How do family members view the location of the GPS alarm?
You can view the current GPS tracker location and location history through a secure website with a logon. You decide who, if anyone, can access the website to view the GPS location. We'll provide access to this website after you have ordered the GPS alarm.
How long does the battery last?
The GPS alarm will operate up to 48 hours. It is easy to charge using the simple ‘drop in’ charging unit provided. A warning email can be sent when the battery is down to 10% capacity and can be set-up in the secure website.