Resources and Advice

Helping you and your loved ones live well in later life

Falls Risk Score logo

Are you or a loved one at risk of a fall?

Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.


Older adults are often targeted by scammers. You can protect yourself and elderly loved ones from financial scams by educating them about common threats. Be cautious of unsolicited phone calls or emails, never share personal information and be wary of offers that sound too good to be true.

Get Your Falls Risk Score

Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.

Get your falls risk score

Fall prevention

Falls among the elderly can lead to hospitalisation and loss of independence. Conducting risk assessments and taking preventative measures can make a big difference in maintaining their wellbeing.

More on fall prevention

Home security

To ensure the safety and wellbeing of older adults our guide offers practical advice on fall prevention, home security, and health and wellbeing management.

More on home security

Safety tips

Keep yourself safe and promote the wellbeing and independence of elderly loved ones by learning about essential safety tips, including fall prevention and home security.

More on safety tips

How we can help

The features available with panic buttons for the elderly can vary, so it's important to find the right kind of personal alarm service for your needs, whether it's for yourself or a loved one.

Personal alarms for the home and out-and-about

Have the freedom to maintain an active lifestyle, with reassurance help is available wherever you are.

An Out-and-About Personal Alarm will also work in your home so you can get help from Taking Care's Emergency Resolution Team any time of the day or night.

Compare out-and-about alarms

Not sure which personal alarm to choose?

Call 0800 085 7371, Monday – Friday, 8am - 6pm and Saturday, 9am – 5pm, to speak with a Taking Care Sales Advisor.

Elderly care experts answer biggest questions about scams

Help seniors protect themselves from scams and fraud by providing them with essential knowledge. Explore some of the frequently asked questions about identifying, avoiding, and reporting scams to ensure their financial and emotional security.

What should I do if an elderly parent is scammed?

It can be pretty overwhelming for your elderly relatives if they have been a victim of fraud. If you think they have been scammed, advise them to speak to the bank immediately and report the fraud to the Action Fraud team on 0300 123 2040 or contact them using their online fraud reporting tool. The cost-of-living crisis has made things difficult for everyone. An online fraud might make elderly relatives feel more anxious, guilty, or fearful—contact victim support for emotional and practical support for elderly victims.

What scams do older people commonly fall for?

Seniors are vulnerable to various types of scams, including lottery fraud, phishing emails, fake charities, investment scams, and fake tech support calls. Online banking, health, social media, email, and relationship scams are common. To protect oneself or elderly relatives, never share passwords or sensitive information. Bank contacts will never ask for sensitive data and be wary of false medical-grade products and scammers on social media. Beware of bogus emails and relationship scams where fraudsters emotionally manipulate older adults for money.

How do you talk to older relatives about scams?

When discussing scams with older relatives or seniors, it's important to be empathetic and non-judgmental. Educate them on common scams and stress the importance of not disclosing personal information or sharing money with unknown individuals or organisations. Encourage them to seek advice or confirm suspicious requests with trusted family members or authorities. If they have been the victim of a con or scam, they are likely to feel annoyed or angry with themselves and may be defensive,

Read Steve's story

I found the setup process easy, and the helpful Customer Services team helped me whenever needed. I carried out thorough testing across various locations within the house and garden, and the alarm worked perfectly fine.

Steve's out-and-about GPS personal alarm gives him the confidence to remain active in his local community.

Read Steve's story

Read Dion's Story

Help was just the touch of a button away when Dion's mother had a fall, thanks to her pendant alarm.

Dion's Mum uses her personal alarm to live independently in her own home. Read how it helped her remain independent and get help when she fell.

Read Dion's Story