Scams

It can be pretty overwhelming for your elderly relatives if they have been a victim of fraud. If you think they have been scammed, advise them to speak to the bank immediately and report the fraud to the Action Fraud team on 0300 123 2040 or contact them using their online fraud reporting tool. The cost-of-living crisis has made things difficult for everyone. An online fraud might make elderly relatives feel more anxious, guilty, or fearful—contact victim support for emotional and practical support for elderly victims.

Seniors are vulnerable to various types of scams, including lottery fraud, phishing emails, fake charities, investment scams, and fake tech support calls. Online banking, health, social media, email, and relationship scams are common. To protect oneself or elderly relatives, never share passwords or sensitive information. Bank contacts will never ask for sensitive data and be wary of false medical-grade products and scammers on social media. Beware of bogus emails and relationship scams where fraudsters emotionally manipulate older adults for money.

When discussing scams with older relatives or seniors, it's important to be empathetic and non-judgmental. Educate them on common scams and stress the importance of not disclosing personal information or sharing money with unknown individuals or organisations. Encourage them to seek advice or confirm suspicious requests with trusted family members or authorities. If they have been the victim of a con or scam, they are likely to feel annoyed or angry with themselves and may be defensive,