Keeping your loved ones safe from bogus callers and doorstep criminals
If there’s one TV show that’s sure to get anyone’s blood boiling, it’s Rogue Traders. It’s a show that exposes and tracks down people who give customers a raw deal. Rogue traders often cold-call vulnerable people at home, offering services, repairs, or work on houses, gardens, or driveways. But in reality, they’re con-artists who charge rip-off prices for work that’s shoddy or unnecessary.
Sadly, the over 60s are often targeted by doorstep criminals like this. But it can be tricky to decide who’s genuine and who should be avoided. Alongside rogue traders, there are also bogus callers—individuals who pretend to be from the council, a charity, or a utility company. Their goal is to gain access to homes to steal valuables or gather personal information under false pretenses.
Who are bogus callers?
Bogus callers are cunning, creative, and often highly convincing. Too many people have been tricked into letting them inside, only to realise later that their valuables were stolen while they were distracted. Losing money or possessions is tough, but the shame and humiliation many older adults feel after being scammed can be just as devastating. It’s a harsh shock to realise you’ve been taken advantage of.
While most people who ring the doorbell have a legitimate reason for doing so, it’s important to help your loved ones stay vigilant, especially if bogus callers are active in the area. These scammers can seem very believable. To avoid falling victim, there are several practical steps to keep in mind. It’s also worth considering tailor-made solutions, such as bogus caller buttons, or using an emergency button or personal alarm to call for help.
Preventative steps that older adults can take
Please make sure that your loved one is confident about asking for (and checking) identification. Genuine callers will often have a photo ID and will be very happy to show it. If your friend or relative needs their glasses to check the ID, get them into the habit of closing the door before fetching them.
After having a look at the ID if they’re still not sure, there’s a simple rule - tell the caller to come back another day. That will put most con-artists off, and it buys some time to check whether the caller is genuine.
Simple security measures play a part, too. Installing a door chain doesn’t take long, and it provides a bit of extra re-assurance – so long as it’s used. Also, remind them to lock back or side doors before answering the front door. That’s because con-artists often work in pairs. While one person distracts the homeowner, the other gets in and grabs your valuables.
Bogus caller buttons and alarms
You may have also heard about bogus caller buttons. These devices are installed near the front door and can be pressed quickly if an unexpected visitor arrives. Once activated, they send a signal to an Emergency Resolution team, who listen in through an alarm unit to assess the situation.
A personal alarm can be used in a similar way. An in-home personal alarm will have base unit and wearable pendant. By pressing the emergency button on either, you are quickly connected to the Emergency Resolution team. Through a two-way speaker, they can assist by suggesting questions to ask the visitor, helping determine if the caller is genuine or suspicious. If needed, they can contact a nominated person or alert the police directly.
About Taking Care Personal Alarms
At Taking Care, our personal alarms are just one of the many services we offer to enhance protection for your loved one’s home.
We’ve been providing personal alarms for the elderly for over 35 years and have supported over ¼ million people and their families with personal alarms and fall alarms for older adults. Our 24/7 assistance is available at the touch of a button.
