Resources and Advice

Helping you and your loved ones live well in later life

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DIGITAL SWITCHOVER

Connecting your personal alarm to a broadband router or hub

How to connect your personal alarm to a BT/EE, TalkTalk or Sky broadband router after the digital switchover.

November 16, 2022

BT EE broadband router

To ensure our personal alarm customers are supported during and after the digital switchover, we have tested our full product range in Openreach's laboratory with the leading telephone providers' networks.

We've also produced these videos to help Sky Broadband and TalkTalk Broadband customers connect their In-Home Classic Personal Alarm to their router once their phone lines have been upgraded to new digital lines.

  • You can find more information regarding how to setup and use your personal alarm in our Customer Support area.

 

In-home Classic Personal Alarm (Tunstall)

BT/EE Broadband customers

 

Sky Broadband customers

 

TalkTalk Broadband customers

 


In-home Classic Personal Alarm (Doro)

Sky Broadband customers

 

TalkTalk Broadband customers

 

Independent living products brochure

Learn how personal alarms and home monitoring solutions can keep you or your loved ones safe and independent at home.

Download brochure

Ways to support independent living

Independent living products brochure

Learn how personal alarms and home monitoring solutions can keep you or your loved ones safe and independent at home.

Download brochure