Resources and Advice

Helping you and your loved ones live well in later life

Falls Risk Score logo

Are you or a loved one at risk of a fall?

Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.

DIGITAL SWITCHOVER

Connecting your personal alarm to a broadband router or hub

How to connect your personal alarm to a broadband router after the digital switchover.

November 16, 2022

Sky broadband router

To ensure our personal alarm customers are supported during and after the digital switchover, we have tested our full product range in Openreach's laboratory with the leading telephone providers' networks.

We've also produced these videos to help Sky Broadband and TalkTalk Broadband customers connect their In-Home Classic Personal Alarm to their router once their phone lines have been upgraded to new digital lines.

  • You can find more information regarding how to setup and use your personal alarm in our Customer Support area.

 

In-home Classic Personal Alarm (Tunstall)

Sky Broadband customers

 

TalkTalk Broadband customers

 


In-home Classic Personal Alarm (Doro)

Sky Broadband customers

 

TalkTalk Broadband customers

 

Independent living products brochure

Learn how personal alarms and home monitoring solutions can keep you or your loved ones safe and independent at home.

Download brochure

Ways to support independent living

Independent living products brochure

Learn how personal alarms and home monitoring solutions can keep you or your loved ones safe and independent at home.

Download brochure


What to read next

New alarm launched
September 1, 2022

We've launched our most resilient personal alarms to address the digital switchover

Find what makes our new alarms the most resilient digital personal alarms available.

Digital personal alarm testing
March 24, 2022

Taking.Care are the first personal alarm provider to complete testing ahead of the digital switchover

Taking.Care are the first personal alarm provider to complete full testing of their product range ahead of the digital switchover.

Analogue telephone landline
February 16, 2022

The analogue phone line switch off

Our Customer Service team have been explaining what the digital upgrade will mean for analogue phone lines.