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ISO 9001 Accredited
ISO 9001 Accredited
Three Emergency <br> Resolution Centres
Three Emergency
Resolution Centres
Supporting Health <br>Professionals
Supporting Health
An AXA Company
An AXA Company

Home and Well

Home from hospital telecare service

Extra support to help your patients stay safe in the home they love

Support your patients to stay safe at home during this difficult time with our Home and Well service.

Our professional services can help your patients cope with the current circumstances and loneliness caused by lockdown, or if they’ve recently been discharged from hospital. The service includes:

  • Our life-saving personal alarm service, including alarm pendant and base unit.
  • 24 hour monitoring so they can get help fast in an emergency.
  • Save £34 on set-up, plus 30 day home trial and 1 month free monitoring.


Home and Well features

Personal Alarm Service

Pressing the pendant’s alarm button will quickly connect your patient to one of our 24/7 UK-based Emergency Resolution Centres. They will know who is calling and from where and will talk with them via the alarm unit speaker.

The Emergency Resolution Centre will call their emergency contacts or the emergency services if medical attention is needed. 

Refer a patient


Special offer: 1 month free monitoring

Our Home and Well service includes a 30-day no-obligation home trial and 1 month free monitoring.

It’s easy for your patient to set-up their personal alarm following our user guide. We also offer We-Connect, our installation service that includes set-up and demonstration.

Self-Connect We-Connect

Initial set-up

One-off registration and set-up

£35, save £34
(£42 including VAT)

£134, save £34
(£160.80 including VAT)


Next working day delivery *

Free Free


Includes 24 hour monitoring

£17.34 a month
(£20.81 including VAT)

£17.34 a month
20.81 including VAT)


Refer a patient

Many customers are eligible for zero rating if they are registered disabled or have a condition that requires regular medication such as arthritis, diabetes, or high blood pressure. VAT will be added at 20% where the customer is not eligible for zero rating. We-Connect is not available in Scotland.