Our hub is designed to streamline communication and ensure that key updates are managed efficiently. Whether you are notifying us of changes, submitting requests or updating essential details, this hub provides centralised and user-friendly access to everything you may need whilst working with us.
Simply submit your update using the relevant form below and our team will take care of the rest.
New installation / resident information
Notify us of a new installation / resident or any changes to your existing residents.
Let us know of any changes to access information, such as key safes, burglar alarms and temporary access.
Use the forms below to submit your request or general enquiry.
Upgrading your site to Digital?
Complete this form at least six weeks in advance to ensure a seamless transition.
We’d love to hear your feedback. If someone has made your experience better, please share it with us.
Explore our essential documents to stay informed and prepared:
Serious incident escalation procedure framework
Understand our response to significant events that may impact our operations and services.
Service user leaflet - Taking Care
Access a helpful template to print and distribute to your service users.
These documents provide valuable insights and guidelines for seamless communication and service excellence.
If you need further assistance, please feel free to reach out to our Corporate Administration team via email at contact@taking.care or call 0330 123 5379.
Our team is available 9am - 5pm, Monday to Friday (excluding Bank Holidays) and will be happy to help you.
