Taking Care announce Hälo, a new approach launched as a joint initiative by Taking Care and PA Consulting which is set to revolutionise how health and social care providers take a transformative approach in delivering prevention in adult social care.
Hälo, will allow health and social care commissioners to leverage their own data, to better manage care demand and improve outcomes for vulnerable people – all without the financial risks of large upfront technology investments.
Historically, prevention solutions have required significant spending on new technology before demonstrating any results, making it difficult for health and social care leaders to secure internal approval. With services already under pressure from rising demand and shrinking budgets, organisations need a practical, cost effective, and results-driven solution.
With a new approach, Hälo can help prioritise and direct funding to those who need it most, ensuring social care resources are deployed exactly where they’ll have the greatest impact. Hälo provides a robust business case for prevention upfront, removing the financial risk often associated with investing in prevention services.
Delivered in three phases, Hälo builds confidence at every step, both in the impact on service users’ lives and the financial case for investment, and de-risks the process of implementing a proactive prevention service. At the end of each phase, clear Go/No-Go decisions are made to assess progress, review benefits, and determine the next steps, ensuring that decisions are backed by proven outcomes.
Utilising cutting-edge wearable technology, advanced AI, and a unique collaborative network of expertise, Hälo aims to not only transform adult social care but also deliver measurable improvements.
Hälo is a strategic collaboration between Taking Care and PA Consulting, combining their unparalleled industry knowledge, advanced resources, and innovative approach to prevention solutions. This collaboration integrates PA’s innovation, operational excellence and strategic foresight with Taking Care’s leading-edge technology and data-driven monitoring platforms.
Prevention isn’t just a buzzword – it’s the future. Prevention is often talked about but rarely delivered. In the next five years, it will become absolutely fundamental. With Hälo we are determined to put Local Authorities and care providers on the front foot in dealing with increases in the cost of care.
Steve Gates
Managing Director, Taking Care
Hälo focuses on addressing the root causes of increasing care needs before they escalate. By adding a proactive, preventative approach alongside the existing reactive one, Hälo enables a low-risk, evidence-based approach that enhances individual outcomes while managing the growing demand for social care. At the same time, Hälo builds an evidence base that supports a virtuous cycle of investment, demonstrating the long-term value of prevention.
This is a game-changer. Councils don’t need to invest in new technology to make smarter, faster decisions – the key is in the data they already own. Hälo unlocks the hidden power of existing care technology, turning insight into action to improve lives, manage demand, and cut costs - all with minimal risk. This is a bold shift towards prevention and gives Councils the confidence to move fast, learn quickly, and prove what works. I am optimistic that Hälo is the breakthrough that will finally turn TEC ambition into real impact.
Robert Turnbull
Consulting Director, PA Consulting
About Taking Care
Taking Care is one of the UK’s largest providers of personal alarms and monitoring services. We provide around-the-clock Technology Enabled Care services to over 150,000 people throughout the UK. Through our prevention strategy we are addressing the impact of frailty with a view to improving outcomes and avoiding unnecessary harm. We believe it is important that people living with frailty have access to joined-up care to prevent problems arising in the first place, with a rapid, specialist response on hand should anything go wrong.
Taking Care is committed to innovation and finding new ways to use Technology Enabled Care to support our customers. We are proud to hold the ISO 9001:2015 Quality Management Accreditation and are a TSA Quality Standards Framework accredited service. Our organisation is built on strong foundations with over 35 years’ experience of providing personal alarms and 24/7 monitoring, and we are a subsidiary of AXA Health.
About PA Consulting
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity.
Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.
We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.
Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.
