Need help? Call us on 0800 085 7371
We've supported over ¼ million people and their families with personal alarms for seniors.
Join our life-saving elderly care alarm service today with a 30-day money back guarantee and get peace of mind for you and your family.
The UK's 1st Which? Approved care alarm service
ActiveAlert is your early warning system for enhanced peace of mind. We automatically monitor alarm call patterns, and if we identify potential concerns, we make a proactive wellbeing call to check everything is OK.†
Our range of emergency alarms for the elderly and vulnerable are designed to offer flexible and affordable peace of mind and can assist with independent living. With care alarms that can raise an alert if needed when in the home or garden, or elderly care alarms that work when you’re on the go anywhere in the UK, we have an option that’s right for everyone.
Tell us who will be using our personal alarm service so we can help you choose the best care alarm for your circumstances.
It’s a disturbing fact that 1-in-3 people over 65 will have a fall this year1. Falls can have a long-term effect on confidence, impacting independence and mobility.
Taking Care's alarms for the elderly will help you remain independent by providing a way to get help, day or night, in any emergency. Research has shown that having an emergency alarm device reduces overall hospital admissions in older adults by 50% and by 44% where admissions were due specifically to falls2.
Not everyone has family or friends who live nearby and can respond in an emergency, or you may not want to rely on them.
Our personal alarms for seniors can help anyone who wants to continue leading an independent and active life, not just the elderly or vulnerable. Emergency medical alarms and other alarm devices also fall under the category of personal alarms.
Choose from our range of emergency care alarms to suit every need. Order with confidence with our 30-day money-back guarantee.
An in-home alarm provides independence and peace of mind, whether you are going about your day in the home or enjoying your garden.
Call 0800 085 7371, Monday – Friday, 9am - 6pm, to speak with a Taking Care Sales Advisor.
Download a brochure to share with your loved ones.
Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.
Last year, we handled over 1.1 million alarm calls and resolved over 49,900 customer emergencies.
Help was just the touch of a button away when Dion's mother had a fall, thanks to her pendant alarm.
Dion's Mum uses her alarm to live independently in her own home. Read how it helped her remain independent and get help when she fell.
Alice's Gran was won over by the reassurance the monitored alarm service gives her and her family members.
Alice's Gran was sceptical about getting a falls alarm, until she needed to get help in an emergency. Now she loves her Taking Care Alarm Service.
Our customers rate us an 'excellent' on Trustpilot. Read what they have to say about the Taking Care Personal Alarm Service.
I had been shaken by the realisation that I needed help in leading a more secure life at home. The advice and support from Taking Care was invaluable and has given me the confidence to be brave and more relaxed with this new quality of life.
I am recommending them to all my nervous emerging-from-lockdown friends. Their patience and kindness have been exemplary. Thank you so much.
Mrs Hilary Sage
I can't recommend them enough. They have been great at providing my Mum with support when she needs it. Staff always lovely and my Mum says they have lovely calming voices as she has pressed the buzzer a few times.
Kerry Mitchell
A prompt, efficient and friendly service provided to our mother over the years. Very pleased to recommend.
Paul
On the occasion when my father sadly fell and broke his hip during the night, I received the SOS call within moments from an operative who appeared genuinely concerned and interested in my Dad's welfare. I highly recommend their service and consider the costs they charge to be very reasonable, considering the excellent service they provide and the reassurance it gives.
Tim D
Articles and guides for you and your loved ones, available to read online or delivered straight to your email inbox.
January 2, 2024
We’ve put together a step-by-step guide to help you talk to your elderly loved ones about the benefits of having a personal alarm.
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November 13, 2024
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Taking Care is the largest private provider of emergency alert alarms in the UK. We have been providing 24/7 monitored care alarms for more than 30 years to the elderly and vulnerable.
We were awarded 'Best Elderly Personal Alarm Specialist' in the GHP Social Care Awards for the life-saving service our three UK-based Emergency Resolution Centres provide.
We are fully endorsed as a Which? Trusted Trader Approved Service, and the first Which? Approved Service for the installation and servicing of personal alarm systems in the UK.
We're part of AXA Health and committed to being a ‘Dementia-Friendly’ organisation, with a range of dementia alarms and trackers.
Emergency alarms are used by people of all ages, not just the elderly and vulnerable. We have a wide range of alarm products for everyone. We also offer in-home alarm installation and key safes to help your or your loved ones to live independently.
The best emergency alarm for your needs will depend on your lifestyle and personal preferences for the type of elderly care alarm you want. There are a variety of different features available that will suit different individuals and your requirements.
Some of the considerations for choosing the best emergency alarm for your needs could include:
Find out more about different types of elderly alarm devices.
If you press the care alarm alert button by mistake, don’t worry. Simply wait for someone from our friendly Emergency Resolution Team to speak to you and then tell them that it was a false alarm and you don’t need any assistance at this time.
Some older adults with a personal alarm spend time with loved ones and that might involve visiting or staying in someone else’s home for a period of time. It’s important to know if this will have an impact on your personal alarm system.
Whether or not your personal alarm for seniors can be taken away with you will depend on the specific type of emergency alarm you have and what its capabilities and features are.
Some of our products, such as the Classic GPS Alarm, are designed to work anywhere in the UK so you can take it with you if you visit or stay with loved ones in the UK. Some of our other products are designed to work only in the home and garden and have a base unit in your home that cannot be taken away with you.
If you are travelling abroad to visit or stay with loved ones, our personal alarms will not work outside of the UK.
Many of our emergency alarms are rented for the length of your contract, including the Digital Personal Alarm, Digital Fall Alarm, Taking Care Anywhere and Taking Care Sense. If your rented TakingCare emergency alarm device develops a fault, we will fix this as part of our subscription service.
Some products, including the Personal Alarm Watch and Classic GPS Alarm are purchased and include a 12-month warranty.
Call Customer Services (Monday - Friday, 9am-5pm) on 0800 085 7371 if your elderly care alarm device develops a fault.
A personal alarm for seniors can often be a more straightforward way to get assistance in an emergency than using a mobile phone. Some of the reasons for this include:
Find out more about mobile phones vs personal alarms.
