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Taking Care Personal Alarms receives major endorsement as it extends its exclusive partnership with Age Co Personal Alarms to support Age UK

Age Co, the commercial arm of Age UK, reaffirms Taking Care as its exclusive provider for personal alarms.

November 10, 2025

Taking Care and Age Co logos next to a personal alarm
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Taking Care Personal Alarms, a leading provider of personal alarms in the UK, today announced that Age Co has extended its existing exclusive relationship, a move that is testament to the company's quality of service.

Through this partnership, Taking Care will continue to be the sole provider of personal alarms sold under the Age Co brand. The Age Co Personal Alarm Service is designed to help older people live safely and independently in their own homes, with customers receiving 24/7 monitoring from Taking Care's UK-based Emergency Resolution teams.

This partnership is particularly key considering the upcoming digital phone line switchover, with fears that some alarms currently on sale may become outdated in the near future.

By choosing an Age Co alarm from Taking Care consumers ensure they are buying alarms that are resilient and comply with government recommendations in the National Telecare Action Plan.

Steve Gates, Managing Director

We are incredibly proud that Age Co has extended our exclusive partnership. It is a testament to the hard work of our team and the quality of the life-saving service we provide. We are deeply committed to helping people maintain their independence through the Age Co Personal Alarm.

Steve Gates
Managing Director, Taking Care

The Age Co Personal Alarm service provides peace of mind with a range of products, including alarms that work in the home and garden, as well as location-aware GPS alarms for when users are out and about.

When a customer chooses an Age Co Personal Alarm, they are not only getting a top-tier service from a trusted provider, but they are also supporting the work of Age UK as our profits are given to the charity. This partnership with Taking Care is a perfect alignment of our goals: providing high-quality solutions for later life while funding essential support for older people.

Wendy Madelin
Director of Partnerships at Age Co

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Taking Care Emergency Resolution stats 2024
December 30, 2024

1.48 million alarm calls answered in 2024

Our Emergency Resolution Team continued their unwavering dedication in 2024 to keep personal alarm customers safe and supported.