Which? Trusted Traders
Approved Service
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Personal alarm
warranty included
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Award winning
24/7 service
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Rated 4.7 out of 5
on TrustPilot
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Are you or a loved one at risk of a fall?

Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.

Why Choose Our Personal Alarm Service?

Award winning personal alarms

Taking Care (PPP Taking Care Ltd) is the largest private provider of personal alarms in the UK and we were voted Best Elderly Personal Alarm Specialist in the GHP Social Care Awards 2022.

Taking Care has been providing personal alarm services for more than 30 years. Since 2008 alone, we have helped 180,000 people stay safe in their homes, supporting customers and their families across the UK.

A personal alarm service you can trust

  • We are the first Which? approved personal alarm provider in the UK and are committed to the Which? code of conduct. We are regularly assessed to ensure we continue to meet the high standards of the Which? Consumer Association.
  • We are members of the Telecare Services Association (TSA) and each year we undergo a stringent audit by the TSA.
  • We are part of AXA Health, a leading UK private healthcare company that has over 75 years' experience of providing healthcare products and services.


What makes us the most popular personal alarm service in the UK?

  • Unlike other providers we don't outsource our Emergency Resolution staff.
  • We have three UK-based Emergency Resolution Centres providing a 24-hour monitoring service with a highly trained response team. This gives you and your family peace of mind that emergency calls won't go unanswered and you can get help when you need it most.
  • If your in-home alarm develops a fault or stops working,we will either repair or replace the equipment free of charge.
  • We are rated 'excellent' on TrustPilot with an average personal alarm customer review of 4.7/5

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