For many older adults and their families, staying independent and feeling safe at home are top priorities. In recent years, personal alarms (also called telecare or safety alarms) have become increasingly important in helping older and vulnerable people live independently.
Thanks to government action plans and technological improvements, more people are using them, and the devices are getting smarter, providing more reliable care for loved ones.
What are personal alarms and telecare?
Telecare refers to monitored services installed in a person's home to support independent living, that provides help at the push of a button, typically via devices like pendant alarms, wrist worn alarms, or fall detection sensors.
A personal alarm is a device, often worn around the neck, wrist, or kept nearby, that lets someone quickly call for help if they fall, feel unwell, or face an emergency at home. With just the press of a button, a trained professional at a 24/7 monitoring centre is alerted and can arrange the right support.

For families, it’s a source of reassurance. For users, it’s a way to stay independent while knowing that help is always close at hand.
How many people in the UK use personal alarms?
According to the latest Telecare National Action Plan, around 2 million people in the UK currently use telecare, including personal alarms.

These devices have historically relied on the analogue landline network, but as the UK moves to fully digital phone lines expected by 2027, many telecare users will need upgraded or replacement equipment.
Since 2022 Taking Care has been providing fully digital personal alarms and supporting existing customers with upgrades.
Why are more and more people using personal alarms?
There are several factors behind the increase in personal alarms and overall telecare use:
Ageing population & growing demand for independence for vulnerable people
With an ageing population, more people are choosing to live independently in their own homes for longer. Personal alarms help make this possible by providing reassurance not only to the person wearing the alarm, but also to their family and friends.
They enable older or disabled people to call for help quickly in an emergency, without the need for constant supervision, offering valuable peace of mind. In addition, personal alarms and telecare services are a highly affordable alternative to many other care solutions, such as full time home care or residential care.
Government policies & safeguards
Recent government initiatives like the Telecare National Action Plan and agreements with telecoms firms are helping protect people who rely on alarms during the evolution of phone networks from analogue to digital.

For example, the UK government has agreed that no one using a telecare device should be moved to a digital line unless their telecare setup is confirmed to work properly.
Improvements in technology
Newer personal alarms are much more reliable than before. Newer technologies include digital or IP-based signaling, have back ups for power cuts or line disruption, and some even include fall detection. These improvements make them more useful, safer, and overall more appealing.
Rising awareness
More people now know about personal alarms thanks to local councils, NHS services, and providers like Taking Care. What was once seen as a niche product is becoming a mainstream way to stay safe at home.
How personal alarms have evolved
While the idea behind a personal alarm has always been simple, the technology behind them has become smarter and more reliable over time. For users, this means the alarms are easier to wear, easier to use, and more effective than ever before.
- Early alarms worked through analogue landlines and often came with limited range.
- Today’s alarms are more flexible, with mobile technology, built-in fall detection, and GPS tracking for use outside the home.
- Many now include automatic checks to ensure the device is working properly, so users and families can feel confident it will work when needed.
Why choosing the right alarm matters
It’s worth noting that not all personal alarms are the same, so when deciding on the best option for yourself or a loved one, it’s worth thinking about:
- Lifestyle needs - Will the alarm be used only at home, or while out and about? Consider if you may need GPS tracking.
- Health considerations - Is a simple button press enough, or would automatic fall detection be reassuring?
- Family involvement - Do you want family members to receive alerts as well as the monitoring team?
- Ease of use - The alarm should be comfortable to wear and simple to operate.
At Taking Care, we offer a range of alarms designed to suit different needs, from the at home Digital Personal Alarm to smart fall detection devices with GPS, such as the Taking Care Anywhere alarm.
Government support and protection
With so many people now relying on personal alarms, the government has taken steps to make sure they continue to work reliably. So, agreements with telecom providers mean that users won’t be left without protection during the UK’s ongoing switch from analogue to digital phone lines.
The growing use of personal alarms - providing independence and confidence
Ultimately, the growing use of personal alarms reflects something bigger: a shift towards empowering people to live independently for longer.
- For users, it’s the confidence to keep doing the things they enjoy, knowing help is close by.
- For families, it’s the reassurance of 24/7 support.
- For society, it’s a way of supporting older adults without always needing residential care.

Personal alarms have come a long way, but their purpose remains the same - to give people safety, reassurance, and independence. With around two million people in the UK already using them (and that number is set to grow) they are no longer just a niche option, but a trusted part of everyday life for many families.
If you or a loved one are thinking about extra peace of mind, a personal alarm from Taking Care could be the perfect solution. It’s a simple step that makes a big difference.
At Taking Care, we believe in staying ahead of these changes, so our alarms are built for the future, with reliability, compatibility, and user safety front and centre. Stay safe, stay connected, and choose tech that works, on your terms.
Explore our full range of personal alarms and find the option that gives you and your family peace of mind.