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User Generated Content Terms and Conditions

About these Terms and Conditions

These terms and conditions apply to our use of any words, pictures, images, data, information or any other ‘user-generated content’ (“Content”) that you send to us via email, web form or upload, post or share using third-party websites or platforms including but not limited to Facebook, Pinterest, YouTube, and Twitter (the “Third Party Platforms”) and which we use on our website, in other marketing channels or in any Taking Care owned social media platforms (“Taking Care Media”). These terms and conditions do not apply to you if you receive a free alarm as the relative of a Taking Care member of staff. For further information please also read our Privacy policy. 

Taking Care/we/our/us in these terms refer to PPP TAKING CARE Limited, Registered Address: 20 Gracechurch Street, London, EC3V 0BG.

Company Registration Number: 01488490


Our Use of the Content

From time to time, we, along with our authorised service providers, select Content in Third Party Platforms that we would like to use in Taking Care Media.

The Content selected and used by us will be in accordance with these terms and conditions.

In order to be a selected participating contributor, you must be aged 16 years or over and have access to a valid and genuine email address or Third Party Platform account.

It is not necessary to purchase anything from Taking Care in order to contribute Content to Taking Care Media.

By sending in your Photos, Stories and Content, you are consenting to our use of your Photos, Stories and Content, you:

  1. confirm that the Content is your original creation and not copied from third parties;
  2. acknowledge that your Content may appear on the Taking Care Media; and
  3. grant Taking Care and its affiliates a non-exclusive, worldwide, transferable, royalty-free, irrevocable, perpetual right and licence without compensation to use your Content as set out in these terms and conditions;
  4. confirm that you have all the rights necessary to allow us to use your Content;
  5. confirm that the creation and use of your Content in any Taking Care Media complies with all applicable laws and regulations;
  6. warrant that your Content does not infringe or otherwise violate the copyright, trademark, trade, privacy or other intellectual property or other rights of any third party and that your Content is free from viruses and other malware; and
  7. waive any moral rights you may have in your Content, such as any right you may have to be named as the author of the Content or to protect the integrity of your Content.

You give us your permission for us to redesign, archive, reproduce, disseminate, display, publicly perform and/or replay and make publicly accessible, as well as to cut and edit, adapt and modify your Content or any part of it.

If your Content is corrupted, inappropriate, illegible or otherwise not in accordance with these terms and conditions then we will not accept your Content.

You accept that we may choose not to use your Content or to remove your Content from any Taking Care Media at any time. You agree that you will not receive any payment or other remuneration if we use your Content in any Taking Care Media.

If you remove any of the Content you released to us from the Third Party Platform it was originally posted on, then it will be removed from the Taking Care Media only where your and our Third Party Platforms are linked, subject to reasonable delays for technical reasons. If your Content is used by us on Third Party Platforms which are not linked and as a result your Content is not automatically removed from the Taking Care Media, and you would no longer like your Content to be posted on the relevant Taking Care Media, then please contact Our Customer Service Contact Centre to notify us of your request. Once notified, we will remove your Content within a reasonable timeframe.

To the extent it is permitted by law to do so, we accept no liability for any damage, injury or loss suffered due to our use of your Content.

We will only use personal information supplied by you for the purposes of posting your Content, unless you provide your consent for us to use your personal information for any other agreed purpose. 

These terms are governed by English law and any disputes in relation to them are subject to the exclusive jurisdiction of the English courts.