Which? Trusted Traders
Approved Service
30-Day Money Back
Guarantee
Support icon.
Award winning
24/7 service
Star icon.
Rated Excellent
on TrustPilot
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Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms.

We have invested in our service to ensure you and your family receive expert help to make you feel safe and confident at home.

Use the easy to understand table below to see why more people choose Taking Care for their personal alarms than any other UK private provider:

  Taking Care  Lifeline24 Telecare Choice Telecare24 SureSafe
Over 30 years' experience
More than 30 years' experience of providing personal alarms
Yes
No
No
No
No
Award-winning service
Best Elderly Personal Alarm Specialist in the GHP Social Care Awards 2022
Yes
No
No
No
No
Telecare Services Association Accredited
Certified and compliant with TSA quality standards framework
Yes
Yes
Yes
Yes
No
Which? Approved Service
The first Which? approved telecare service
Yes
No
No
No
No
Trustpilot rating 'Excellent'
Over 70,000 happy customers
Yes
Yes
Yes
Yes
No
Trusted by Local Government to provide telecare
Supporting local government to deliver telecare 
Yes
No
No
No
No
Backed by AXA Health 
Over 75 years of health and wellbeing experience
Yes
No
No
No
No
Three UK-based Emergency Resolution Centres
Our own Dementia-friendly staff trained to our high standards
Yes
No
No
No
No
Experienced installation team
Visiting you at home to fix any problems for free
Yes
No
No
No
No
Free next day delivery
Get set up within 24 hours
Yes
Yes
Yes
Yes
Yes

We offer a range of easy-to-use personal alarms to suit your needs and to help you live independently, including a personal alarm watch and GPS alarms. You can also add a key safe or installation service to your order. And if you have a problem, our Customer Services Team is happy to help. 

Our personal alarms are discreet, reliable and there are no long-term contracts or hidden costs. When you press the alarm button, our 24/7 Emergency Resolution Team will quickly answer your call. They will coordinate an appropriate response from the emergency services or your nominated emergency contacts.

If you have shared your medical conditions with us, we will be able to advise the emergency services so you receive the best response

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* Comparison based on information publicly available on 09/09/2020