Stronger together: supporting vulnerable service users through Technology Enabled Care
Sep 03, 2026 • 3 min read
We're delighted that several of our housing and public sector partners have recently chosen to extend their relationships with Taking Care through contract renewals and extensions.
These continued partnerships are about far more than contracts. They reflect a shared commitment to protecting vulnerable service users, supporting independent living and providing trusted support that helps people live safely and confidently at home.
We are proud to continue supporting:
- Stonewater
- Thirteen Group
- Platform Housing Group
- The Hyde Group
Sarah O'Callaghan, Head of Business Development at Taking Care, said:
"At the heart of every partnership is a shared goal: helping vulnerable service users live safer, more independent lives. We're delighted to continue supporting Stonewater, Thirteen Group, Platform Housing Group and The Hyde Group through our Technology Enabled Care and 24/7 monitoring services. These continued partnerships demonstrate what can be achieved when organisations work together to put people's wellbeing first."
Supporting vulnerable service users when it matters most
At a time when housing associations and local authorities are facing increasing demand on services, Technology Enabled Care (TEC) is playing an increasingly important role in helping organisations support vulnerable service users, strengthen safeguarding practices and improve resident wellbeing.
Through our 24/7 monitoring and response services, we help thousands of vulnerable service users across the UK maintain their independence while providing reassurance that help is always available. From supporting older people and individuals living with long-term health conditions to helping organisations meet their safeguarding responsibilities, our services are designed to deliver positive outcomes for the people and communities we serve.
As demand continues to grow, housing associations and local authorities are increasingly looking for innovative and cost-effective ways to deliver high-quality, person-centred services. Technology Enabled Care supports these goals by enabling proactive support, reducing risk and helping vulnerable service users remain safe and well in their own homes.
Delivering trusted 24/7 support through strong partnerships
These contract extensions demonstrate the value of strong, collaborative partnerships built on trust, reliability and a shared focus on resident wellbeing. By working closely with our partners, we help deliver services that not only respond in emergencies but also provide ongoing reassurance, peace of mind and confidence for vulnerable service users, their families and support networks.
Enabling independent living and better outcomes
Supporting independent living is at the heart of everything we do. We know that remaining at home, connected to familiar surroundings and local communities, is important to many people. Through Technology Enabled Care and 24/7 monitoring, we help housing providers and local authorities deliver support that enables individuals to live independently for longer while knowing help is available whenever it is needed.
We're incredibly grateful for the continued trust placed in Taking Care by Stonewater, Thirteen Group, Platform Housing Group and The Hyde Group.
We would also like to thank our dedicated teams whose professionalism, compassion and commitment make these long-standing partnerships possible every day.
Together, we look forward to continuing to support thousands of vulnerable service users across the UK, helping to improve resident wellbeing, strengthen safeguarding and promote safer, more independent living.
Looking to strengthen your Technology Enabled Care provision?
Contact our Business Development team to discover the 10 ways we help housing associations and local authorities simplify service delivery, improve resident outcomes and get more value from their TEC partnership.
