Are you considering a personal alarm?
Free, no-obligation advice to support independence
Our Independent Living Advisors can help you choose the right option for you or a loved one - with clear, friendly guidance and no pressure.
Stay independent with 24/7 UK support - personal alarms trusted by over 250,000 older adults and their families.
Service rated excellent
We’ll keep it simple
We’ll listen to your situation and what you’re looking for. We will clearly explain the options in plain English.
We'll answer any questions you have. There's no jargon and we'll help you decide at your own pace.
No pressure, no obligation
This is advice-first support. You can request a callback even if you’re just gathering information or supporting someone else.
It will help us to know where the personal alarm will be used (for example at home, in the garden or out-and-about) and whether falls are a concern.
30-day risk-free trial
If you decide to go ahead, you can try a personal alarm with a risk-free 30-day money-back guarantee and free next working day delivery.*
Request a free callback
Share your details below and we’ll call you back at a time that suits you.
Who you will speak to
Our Independent Living Advisors are trained to support older people and their families. They’re here to help you make the right choice — with clear answers and a calm, helpful approach.
If you prefer, you can also call us directly on freephone 0800 030 4229
Lines are open Monday - Friday, 9am - 6pm.
24/7 reliable support
Help is available day and night, 365 days a year.
UK-based team
Friendly, trained staff who understand what matters.
Proven experience
Over 250,000 older adults and families supported.
Clear, honest pricing
No hidden fees. Repairs, calls & data included.
What our personal alarms look like
Simple, lightweight devices designed to be worn comfortably. Choose a personal alarm that works at home or out-and-about.
Digital Personal Alarm
A simple button press connects you to help.
- Works in the home and garden
- Pendant or wrist strap
From £22.49/month
Setup £69.99
+ 1 month free when you pay annually
Digital Fall Alarm
Extra reassurance with fall detection included.
- Works in the home and garden
- Pendant or wrist strap
- Detects falls^
From £28.49/month
Setup £69.99
+ 1 month free when you pay annually
Taking Care Anywhere
GPS fall alarm that works at home and out-and-about
- Works anywhere in the UK**
- Pendant, keyring or on belt
- Detects falls^
From £31.49/month
Setup £70.00
+ 1 month free when you pay annually
Swipe to compare more products →
Prices exclude VAT. Most customers qualify for VAT exemption - check if you qualify. 1 month free every year when you pay annually (not just in your first year). Free next working day delivery in England and Wales for orders before 1pm, Monday to Friday. 48-hour delivery is available for other areas. Fall detection is designed to recognise hard falls. If you are able to press the button, you should always do so. Offer and pricing terms and conditions apply. View full details
Already know what you want?
If you already know what you’re looking for, you can also view personal alarms and order online.
What our customers say
Steve describes how his alarm has helped him in an emergency and what made him choose a Taking Care personal alarm.
Trusted by our personal alarm users and their families
We've been using Taking Care now for probably four years to take care of my 93-year-old mother. I cannot fault them for the friendliness and effectiveness of their Customer Service.
Even if we have to ring the helpline or they ring us for a alarm they're always so incredibly patient thoughtful and genuinely caring which at the time is so great to hear when one feels a little anxious or stressed about one's mother.
I can only highly recommend them.
Chris
Ordering the pendant for my mother was easy and delivery was very quick. It’s given the family peace of mind if Mum has a fall.
Mandy
It was easy to order online and when I set it up for my Mum, the team on the other end of the phone were extremely helpful.
Christine
Good user friendly product which is reasonably priced. Excellent service from all who I have contacted.
Peter
* 1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis.
All offers subject to change and may be withdrawn at any time.
30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment. Free next working day delivery available in England and Wales for orders received before 1pm, Monday – Friday, excluding Dementia Locate. For other areas, 48 hour delivery available.
Free lifetime warranty and repair included with rental equipment for in home alarms only.
** The Taking Care Anywhere, Taking Care GO, Personal Alarm Watch and Dementia Tracker Watch GPS devices will work anywhere in the UK where there is a 4G (Personal Alarm Watch, Dementia Tracker) or 3G/4G (Taking Care Anywhere, Taking Care GO) cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location.
^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so. Fall detection in the Taking Care Anywhere works with the location-aware GO alarm in pendant mode only. If you have a pacemaker this option has to be turned off.
^^ The free wellbeing call service, also referred to as ActiveAlert, looks for alarm call patterns to trigger a wellbeing call. It is a free and supplementary addition for new personal alarm service customers after 1st August 2024, excluding Personal Alarm Watch. We do not guarantee that ActiveAlert will detect patterns accurately, or at all. It does not detect health conditions and is not a replacement for care or professional medical advice. Existing customers who subscribed before 1st August 2024 can opt-in to ActiveAlert by emailing activealertoptin@taking.care or calling 0800 085 7371 with their customer number. We reserve the right to change, amend or remove any part of this service at any time and without notice.