Personal Alarm Watch with Fall Detection

Stay independent with 24/7 UK support - trusted by over 250,000 older adults and their families.

Works at home and out-and-about. Quick to set up: works out of the box with free next working day delivery.

Includes 1 month free every year + 30-day money-back guarantee*

Order online

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Elderly man wearing a blue sweater using a personal alarm watch on his wrist.

Is a Personal Alarm Watch right for you?

If you enjoy being out of the house, and want reassurance that you can call for help in an emergency, this will suit your active lifestyle.

A Personal Alarm Watch provides reassurance if you’re worried about how you would call for help if you were alone in the home, garden or out-and-about.

You can speak with our dedicated Emergency Resolution Team in any emergency through the watch, 24-hours a day.

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Out-and-about
Icon representing GPS alarm
Location-aware GPS
Icon representing fall detection
Fall detection
Free Friends & Family app
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Fast delivery
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Easy to use

Personal Alarm Watch features

Personal Alarm Watch

Best for: extra reassurance if you want to maintain an active lifestyle

  • UK-based 24-hour monitoring
  • Speak through the wristwatch
  • Fall detection
  • Accurate GPS tracking in an emergency
  • Activity tracking
  • Free Friends & Family app
  • Water-resistant
  • Heart rate monitor guide
  • Up to 3 days battery charge
  • Includes a locator beacon for improved GPS accuracy at home

From £24.49/month
Purchase and setup £99.99
+ 1 month free when you pay annually

Learn moreOrder online
Prices exclude VAT. Most customers qualify for VAT exemption - check if you qualify. 1 month free every year when you pay annually (not just in your first year). Free next working day delivery in England and Wales for orders before 1pm, Monday to Friday. 48-hour delivery is available for other areas. Fall detection is designed to recognise hard falls. If you are able to press the button, you should always do so. Offer and pricing terms and conditions apply. View full details

Stay active and maintain independence and confidence

The Personal Alarm Watch is designed for people who enjoy getting out and about — whether that’s a daily walk, popping to the shops, meeting friends, or travelling further afield.

  • Worn comfortably on your wrist, it combines discreet safety with everyday features to support an active lifestyle.
  • It will detect a hard fall^ and automatically call our 24/7 Emergency Resolution team.
  • The built-in GPS tracking allows our 24/7 Emergency Resolution team to see your location if you need help.
  • Your nominated contacts can also view your location using the optional app for added reassurance — giving both you and your family confidence, wherever life takes you.

There’s also a handy step counter and heart rate monitor guide to help you keep track of your daily activity, offering gentle encouragement to stay moving. The watch fully charges in just 90 minutes, so it’s quick and easy to power up.

The clear display shows the battery level at a glance, and the magnetic charger securely clips into place on the back of the watch for simple, hassle-free charging. For complete peace of mind, we recommend charging it daily.

Elderly woman hanging clothes on a line with a scenic background, wearing personal alarm watch

Stay connected with the free Friends and Family app

If you choose to use it, the app helps you and your loved ones stay informed and connected throughout the day:

  • View daily activity: Your step count is shown on the watch and in the app, with a notification sent when you take your first steps of the day, letting loved ones know you’re up and about.
  • Stay in touch easily: Receive messages and calls on your watch from loved ones using the app. Send voice notes directly from the watch to the app.
  • Set helpful reminders: Appointments and reminders set in the app appear on your watch, helping you stay on track.
  • Check wellbeing at a glance: A guide to heart rate is shown in the app, along with watch's battery level and GPS location.
Friends and Family app from Taking Care

How our personal alarm service works

  1. Press your alarm button on the watch — anytime, day or night.
    Just press the button if you fall, feel unwell, or need urgent help.
  2. Automatically calls for help if you fall. If a hard fall^ is detected, an alarm call will automatically be made.
  3. Our UK team answers within seconds.
    They already know who you are and your GPS location — even if you can’t speak.
  4. We get the help you need.
    We’ll contact your family, friends or the emergency services.

Who it's for

Staying active and independent is important for our health and wellbeing. With a Personal Alarm Watch, you can have the confidence to continue doing the things you love, safe in the knowledge you’re never alone.


Senior couple walking hand in hand on a path in a garden.
Maintaining an active lifestyle
Elderly man
Managing a health condition
Close up of wrist worn personal alarm watch
If you live alone
Hand holding a handle wearing personal alarm watch with a pink background
If you’ve had a fall

Why thousands trust Taking Care

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24/7 reliable protection

Help whenever you need it, 365 days a year.

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Clear, honest pricing

No hidden fees with calls & data included. The Personal Alarm Watch also has a 12-month warranty.

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Fair refund policy

Pro-rata refunds. No long contracts.

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Trusted by NHS

Recommended by health & care professionals.

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Over 250,000 older adults and families supported

You’re in safe, experienced hands.

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Taking Care Personal Alarm Service reviews

Trustpilot

What our customers say

Retired Squadron Leader A. Garretts MBE explains how a personal alarm gives him and his family peace of mind that help is always available.

Other personal alarms you might consider

Black alarm pendant on white background

Taking Care Anywhere

Fall detection with GPS when out and about.

Learn more→

Digital personal alarm on white background

Digital Personal Alarm

Simple home safety without fall detection.

Learn more→

Digital fall alarm pendant on white background

Digital Fall Alarm

A personal alarm with fall detection that works in the home and garden.

Learn more→

Not sure which alarm is right for you?

Call our friendly UK team for free advice. Lines are open Monday - Friday, 8am - 5pm.

Freephone 0800 085 8019

Questions about our personal alarm service

Do I need to pay VAT?

Most of our customers do not pay VAT on their personal alarm. You may be eligible for VAT exemption if you, or the person you’re
buying for:

  • Have a condition requiring regular medication
  • Are chronically sick
  • Are registered disabled

If unsure, you can check our VAT exemption requirements when placing your order online or by phone.

What does the set-up cost include?

The set-up cost includes purchase of the Personal Alarm Watch, setting up your account and registering you as a customer. Unlike the rented Digital Personal Alarm, Digital Fall Alarm or Taking Care Anywhere products, you are buying the Personal Alarm Watch outright.

What is covered by the 12-month warranty?

In the event of a fault, we will fix the issue, free of charge. Depending on the nature of the issue, we may send you a replacement Personal Alarm Watch.

Is the delivery, 12-month warranty and repair service really free of charge?
  • Yes. We don’t charge for delivery and we include next working day delivery for orders received by 1pm, Monday – Friday to all postcodes in England and Wales.
  • For those areas of the UK that we cannot deliver to within 24 hours, we offer a 48-hour delivery instead.
Do I own the Personal Alarm Watch?

Yes. Unlike the rented Digital Personal Alarm, Digital Fall Alarm or Taking Care Anywhere products, you are buying the Personal Alarm Watch outright.

How do I set up the Direct Debit subscription for the monitoring?

When ordering online:

  • Pay the set-up cost with a debit or credit card.
  • Complete the Direct Debit form linked from the confirmation page and order confirmation email for the ongoing subscription.

If ordering by phone, our advisors will help you set it up. 

If someone else is paying the subscription, they can use the link in your email or call Customer Services.

I have a pacemaker. Can I still use the Personal Alarm Watch?

If you have a pacemaker, the Personal Alarm Watch should be worn on the opposite side of your body to where the pacemaker is located. This follows general advice advice regarding smartwatches and similar devices like smartphones to keep them a minimum distance of 15cm / 6 inches from the pacemaker. This is to minimise any potential interference from GSM modules and other wireless technologies.If you have any concerns, we recommend consulting a health professional.

What if I need an ambulance and I cannot let them in?
  • If you ever need emergency help but can’t unlock the door, a key safe can ensure paramedics can reach you quickly without causing damage to your home.
  • We recommend installing a secure key safe outside your home and sharing the code with us. In an emergency, we will provide the code to the emergency services so they can enter safely and assist you as quickly as possible.
  • Having a key safe gives you and your loved ones extra peace of mind, knowing help can always get to you when needed.
  • You add a key safe to your personal alarm package when you order.
How does the locator beacon work?

The plug in device comes already paired with your watch and helps provide a more accurate location when you raise an alarm at home.

What if I can't get a mobile signal where I live?

The Personal Alarm Watch has a built in 4G SIM card that automatically connects to the strongest available mobile network.

Is the Personal Alarm Watch water-resistant?

Yes, it is IP67 water-resistant. It is designed to handle light rain and splashes. However, the watch should not be exposed to salt water, chlorinated water, hot soapy water or hot steam. We do not recommend wearing it in the bath or shower. This may damage it and void the warranty.

Is the app required to use the Personal Alarm Watch?

No, the Personal Alarm Watch can be used without the app. The optional app simply adds extra features, like sharing your daily activity and staying in touch with loved ones.

What does the Friends and Family app do?

With the app, family members can:

  • Send text messages or call the watch from the app (calls charged at your network rate for an international call via your phone bill). You can reply from the watch with a voice message.
  • View the watch’s location
  • Set reminders and appointments that are shown on the watch
  • See the daily step count and receive notifications of the first steps of the day
  • View a guide to heart rate
  • Check the watch's battery level
Does the Personal Alarm Watch detect all falls?
  • The fall alarm sensor may not detect every fall as it is designed to detect hard, unobstructed falls. If you are able to do so, you must ensure that you press the emergency button each time that you fall.
  • The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements so like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall.
How do I provide you with my emergency contacts?
  • Online: Use the account setup link in your order confirmation email.
  • By post: Complete the form in your welcome pack.
  • By phone: Call freephone 0800 085 8019 Monday – Friday, 9am – 5pm.

Order online today to benefit from our 24-hour emergency resolution

30-day risk-free trial • Free next working day delivery • 1 month free every year when you pay annually

Order online

* 1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis.
All offers subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment. Free next working day delivery available in England and Wales for orders received before 1pm, Monday – Friday, excluding Dementia Locate. For other areas, 48 hour delivery available. Free lifetime warranty and repair included with rental equipment for in home alarms only.
** The Taking Care Anywhere, Taking Care GO, Personal Alarm Watch and Dementia Tracker Watch GPS devices will work anywhere in the UK where there is a 4G (Personal Alarm Watch, Dementia Tracker) or 3G/4G (Taking Care Anywhere, Taking Care GO) cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location.
^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so.

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