Phone icon. Need help? Call us on 0800 085 7371

Personal alarms to help you remain independent and healthy for longer

LOCAL GOV

Taking Care partner with Connected Living to ensure everyday independence

Taking Care have become a Strategic Partner to Connected Living, part of Aster Living, to provide Technology Enabled Care services.

September 28, 2020

Aster Group connected living

Taking Care, one of the UK’s largest digital monitoring services in the UK, has just won a bid, via Consortium Procurement’s Technology Enabled Care (TEC) framework, to become a Strategic Partner to Connected Living who are part of Aster Living. We will work collaboratively with Connected Living to reach a wider audience and provide 24/7 emergency response services to Connected Living and Aster Living customers.

Taking Care is a subsidiary of AXA Health and we provide around the clock Technology Enabled Care (TEC) services to over 75,000 people throughout the UK. The business has a 35-year heritage of delivering TEC services. Taking Care’s drive for innovation is supported by a strong focus on the public/housing authority market and this three-year contract with Connected Living will see us closer to realising a five year strategy to more than double the number of housing association/local authority connections they support.

 Steve Gates, Managing Director at Taking Care said:

“We’re excited about our partnership with Aster Living. This partnership is absolutely in line with our vision as an organisation and allows us to further demonstrate how, by working together, we can enable people to live independently for as long as possible.”

Connected Living and The Aster Group help people to live their lives independently by providing technology enable care and enhanced housing management services to over 20,000 older, vulnerable or disabled customers. Taking Care will become the strategic Technology Enabled Care and telehealth monitoring partner to Connected Living, with Connected Living transferring existing and future connections to them in coming weeks.

As part of AXA Health, the second largest private health provider in the UK, Taking Care has access to a range of health insights and data-analysis opportunities that are out of reach to other telecare providers. This will provide a joint focus on helping Aster Living to support customers in the “here and now” combined with the horizon-scanning activities that are so important to ensuring their future health needs can be met too.

Kerry Appleton, Operations and Contract Lead at Aster Group said:

“We are delighted to be working with Taking Care, enabling us to continue to deliver quality services to our customers.”


What to read next

TSA ADASS
October 10, 2022

Supporting the TSA and ADASS in Yorkshire and West Midlands

Taking Care supported the TSA and ADASS at two regional events to promote technology in care.

Adur Council telecare
July 8, 2021

Celebrating our continued partnership with Adur District Council

We're delighted to announce we will be providing Adur District Council's 24/7 alarm monitoring service as we continue our long-standing partnership.

Red Alert team member
October 12, 2020

Taking Care of Bexley residents

Taking Care have formed an innovative partnership with London Borough of Bexley Council and St John Ambulance to provide 24/7 monitoring services along with mobile response to over 2,500 of the borough’s vulnerable and elderly. 

LGA conference event 2019
June 18, 2019

We'll be at the LGA Conference 2019

We'll be at the LGA Annual Conference and Exhibition in Bournemouth to support local authorities with their telecare worries, 2nd - 4th July 2019.