Which? Trusted Traders
Approved Service
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Personal alarm
warranty included
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Award winning
24/7 service
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Rated 4.7 out of 5
on TrustPilot

NHS Heroes Personal Alarm

Select your subscription plan and package options.

Peace of mind to ensure your loved ones can get help in the event of a fall or any emergency.

Enter your NHS discount code on the next page to save £50 on the set-up. It's our way of saying thank you.

Your personal alarm includes alarm pendant, base unit and our UK-based 24-hour monitoring service.

Prices locked until 2024.

Order before 1st April 2023 to lock your subscription price until 2024.*

  • Cancel anytime
  • No long-term contract

Customise your package

  1. You probably don't need to pay VAT on your personal alarm

    94% of our customers do not need to pay VAT on their personal alarms. You may be exempt from paying VAT if you or the person you are ordering the alarm service for have a condition that requires medication or are registered disabled. Do I need to pay VAT?

  2. Would you like to pay for the subscription monthly or annually?

    Choose the annual subscription and pay the equivalent of £15.93 per month (£19.12 including VAT).

  3. Automatically detect changes in daily activity Eligible for VAT exemption

    Add Taking Care Sense for the equivalent of just £2.65 per week. Taking Care Sense discreetly monitors daily patterns of behaviour and alerts our Emergency Resolution team when activity levels change. You must have at least one person who is a nominated contact to use Taking Care Sense. Learn more

  4. Do you require a Key Safe? Ineligible for VAT exemption

    With a key safe, there is always a way to get help to you in an emergency. What is a key safe?

  5. Do you require installation? Eligible for VAT exemption

    A Telecare Consultant will visit your home to set-up and test your alarm. They will show you how it works and, if you order a key safe, they will fit that too. Learn more about our installation service

    Installation service is not available in Scotland, Isle of Man, the Scilly Islands or the Channel Islands.

Total to pay today


Including VAT of £0.00

NHS Heroes Personal Alarm

  • Set-up cost £69.00
  • Ongoing monthly subscription £17.70
  • Delivery FREE next working day
With the following options:
Purple tick icon. You are exempt from paying VAT

You have selected to pay the ongoing subscription monthly.

What our customers say...