We understand that choosing a careline alarm is an important decision. We want to make it as easy and straightforward as possible.
Order today for free next working day delivery.*
Stay safe with our careline alarms – Enjoy 1 month free
Peace of mind with careline alarms you can trust
Worried about being alone in an emergency? Our life-saving careline alarms are here to help.
- 24/7 help at the touch of a button: Get help fast from our friendly UK-based Emergency Resolution team.
- Easy to use: Simple to set up and reliable with no phone numbers to remember in an emergency.
- Trusted by thousands of families: We've supported over ¼ million older adults and their families.
We do things differently
If you are considering a careline alarm, here some of the reasons to choose TakingCare, the largest provider of alarms in the UK.
24/7 reliable protection
Help whenever you need it, 24-hours a day, 365 days of the year.
Clear, honest pricing
No hidden fees, no surprises. All repairs, calls, and data are included.
Fair refund policy
Full refund for unused months, even on annual plans – no long contracts.
30-day risk-free trial
Try the alarm. Full refund if not satisfied, free return postage.
Digital alarms
Our alarms are digital-ready, ensuring uninterrupted service during the UK's digital switchover. This means no upgrade costs after the landline switchover.
Fair prices for all customers
Existing customers never pay more than new customers.
Digital Personal Alarm
Get 1 month free every year when you pay annually and save £20.99 (£25.19 including VAT).*
- 30-day money back guarantee
- Works in the home and garden
- Pendant or wrist strap
- UK-based 24-hour monitoring
- 6-year battery charge
- Speak through the base unit
- Does not detect falls
Easy to use and reliable personal alarm. A perfect choice if you would like a personal alarm for peace of mind in the home and garden.
How much does it cost?
Subscription
£20.99 per month
(£25.19 including VAT)
Plus one-off setup cost
£69.99
(£83.99 including VAT)
Taking Care Anywhere
Get 1 month free every year when you pay annually and save £29.99 (£35.99 including VAT).*
- 30-day money back guarantee
- Works anywhere in the UK^^
- Pendant, keyring or on belt
- UK-based 24-hour monitoring
- 1-2 months battery charge
- Speak through the pendant or base unit
- Detects falls^
If you enjoy being out of the house but want some reassurance you can call for help in an emergency, this will suit your active lifestyle.
How much does it cost?
Subscription
£29.99 per month
(£35.99 including VAT)
Plus one-off setup cost
£70.00
(£84.00 including VAT)
Rated 'excellent' on Trustpilot
I had been shaken by the realisation that I needed help in leading a more secure life at home. The advice and support from Taking Care was invaluable and has given me the confidence to be brave and more relaxed with this new quality of life.
Mrs Hilary Sage
Quick and easy set up and caring people at the other end of the phone.
Nick Andrews
The purchase of the personal alarm for my Mum was straight forward and problem free. All my queries were answered quickly. The alarm was delivered promptly and was easy to set up. Very pleased with service and equipment to date.
J Sheppard
The product information was very clear and I was able to order online without having to speak to anyone.
Liz
How does our careline service work?
- Simply press the button on your pendant when you need help, any time of the day or night.
- No alarm call goes unanswered and the Emergency Resolution team will know who you are and your location, even if you are unable to speak.
- The Emergency Resolution team will talk to you through the alarm equipment to understand what help you need.
- They can help with any emergency, including falls, if you are in distress, feel unwell or have a home emergency.
- The Emergency Resolution team will call your nominated contacts, such as a neighbour or family, or the emergency services if you need medical assistance.
Why choose a Taking Care careline pendant?
As we get older it’s especially important to maintain an active lifestyle to improve both physical and mental health. Unfortunately, a fall can often impact our confidence to continue doing the things we enjoy. With 1-in-3 people over 65 falling each year, it’s important to put measures in place as well as build back independence after an unexpected incident.
Choosing a Taking Care careline pendant means both you and your family can have peace of mind to enjoy doing the things you love, whilst safe in the knowledge that we will be there 24-hours a day at the push of a button, should you need us.
Get help if you fall
Falls are the number 1 reason over 65s are taken to A&E and one of the main reasons that older adults lose their independence.
If you worry how you or a loved one would call for help then a fall alarm provides reassurance and peace of mind.
If you feel unwell
Press the button on your pendant to speak with the Taking Care Emergency Resolution team if you feel unwell or have a medical emergency.
The friendly team will have access to any medical details you have shared and will call the emergency services if you need medical assistance.
In any home emergency
Get help day or night in any emergency. The Taking Care Emergency Resolution team can help with any emergency including flood, fire or unwanted doorstep visitors.
At the press of a button, you are quickly connected to a friendly voice who can help.
Over 250,000 happy customers since 2008.
Rated Excellent on
.
Choose a careline alarm to suit you
Our careline alarms have a choice of wearable styles, including neck pendants or wrist-worn options.
Choose an alarm that works at home and in the garden or also out-and-about. Many alarms include built-in fall detection too. The long battery charge means you don't need to remember to charge your alarm daily.
Stay independent for longer
"A personal alarm can reduce overall hospital admissions in older adults by 50% and reduce the length of stay in hospital by almost half, from 15 days to 8 days."
Professor James Brown
Aston Research Centre for Healthy Ageing
Get help 24-hours a day
We have three UK-based Emergency Resolution Centres and our team are dementia-friendly trained.
We aim to answer alarm calls within 30 seconds, so you can be confident of getting help quickly, any time of the day or night.
We are also members of the Telecare Services Association (TSA), which ensures high-quality, reliable service.
30-day money back guarantee
Join our life-saving careline service with confidence. You can return your careline pendant free of charge within 30 days, and we will refund the full cost of your order.
You may not need to pay VAT on your order either. If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled, then you may be eligible for VAT exemption.
Remain active and confident
A careline pendant provides the confidence to continue doing the things you love and going to the places you enjoy.
Getting help as quickly as possible greatly reduces the risk of prolonged hospitalisation in the event of a fall or medical emergency.
Our Emergency Resolution team can help the emergency services prioritise ambulance call-outs based on the medical information you share with us.
Free wellbeing calls
Only Taking Care's careline service includes free wellbeing calls.
If something seems different or worrying - like using the alarm more than usual - we’ll get in touch to check everything’s okay.
It helps catch small changes early so you can stay safe and independent, and your loved ones feel reassured.
What our customers say
"My balance is not as good as it used to be"
"Since I've had the alarm, I've had the feeling that if I fall over I've got no problem."
Taking Care customer A. Garretts MBE
"Everything about Taking Care’s service has exceeded my expectations"
"What Taking Care gives Mum is the freedom to live her life with the reassurance that she can get help at the touch of a button.
It’s also a great comfort to me and my two sisters that she’s able to get care as soon as she needs it."
Dion
"My personal alarm provides me with reassurance"
I'm 93 and don't have any family so my alarm gives me the confidence to carry on doing the things I enjoy."
Betty
I'm not ready to go into a home yet. I like my independence."
"The fall itself triggered the alarm and they sent an ambulance out to me. "
Steve
Order today for peace of mind
The Digital Personal Alarm is perfect if you want reassurance you can get help in an emergency from the home and garden.
Choose the Taking Care Anywhere alarm if you also want peace of mind when you are out-and-about.
Digital Personal Alarm Taking Care Anywhere alarm
You can order easily online, or if you wish to speak to a member of our friendly team for further advice and to order by phone, you can do so by calling us on 0800 085 8546, Monday - Friday, 9am - 6pm.