Phone Need help? Call us on 0800 085 7371

Taking care of you and your loved ones
Which? Trusted Traders
Approved Service
Personal alarm<br>warranty included
Personal alarm
warranty included
Supporting Age UK's <br>charity work
Supporting Age UK's
charity work
Rated 4.7 out of 5
on TrustPilot


HR Administrator

No day is the same in the HR team and we need someone to join us who can be flexible and adapt to changing situations with the ability to multi-task effectively.

March 30, 2021

HR jobs in Exeter, Devon

Are you from a strong administration background, motivated and caring with bundles of enthusiasm and keen to learn?

We have an amazing opportunity to work alongside our friendly but busy Human Resources team as a HR Administrator. We have a great family culture and support and value our staff and customers.

Caring for our customers is at the heart of everything we do. We love what we do and are proud of the service we provide.


What we are looking for

The perfect candidate will have excellent communication and relationship building skills; who is motivated and organised and used to high volume workloads and priortising multiple items of work.

In this role specifically it is to provide proactive, comprehensive and professional day-to-day HR administration, including assisting with recruitment, internal communications, maintaining staff records, employee relations and absence.


What does a day in the life of our HR Administrator look like?

No day is the same and we need someone to join us who can be flexible and adapt to changing situations with the ability to multi-task effectively. To give you an idea a typical day will include:

  • Assisting the end to end administration of recruitment and onboarding process which includes assisting with processing recruitment requests, communicating to and providing a consistent great experience to all candidates, keeping managers informed of the progress of their candidates through the recruitment process.
  • Initial shortlisting of CVs, arranging interviews, communicating outcomes to candidates and ensuring that full knowledge of status of recruitment is kept on top of daily.
  • Responsibility for the recruitment mailbox, answering queries in a timely manner and escalating queries where required to the People and Resourcing Officer.
  • Assisting with offer process, verbally offering to new hires, including applying for references and DBS clearance, contracts of employment, opening new personnel files and tracking return of documents.
  • Accurate filing of all HR paperwork.
  • To have the ability to take notes in a meeting.
  • Support to the wider HR team where and when required.
  • Give weekly update on recruitment/starters.
  • Work with the People and Resourcing Officer to collate content for recruitment and internal communications purposes.



  • Good standard of education to GCSE level or equivalent.


Developing and training our people is really important to us, however we will need you to have the following skills and experience to be able to perform the role.



  • Experience of using Microsoft Office (Word, Excel, Outlook).
  • Experience of working in a busy administrative environment.
  • Experience in using databases to input, maintain personal information.
  • Experience in delivering high standards of customer service.
  • Excellent telephone manner.
  • Working in a confidential environment.



  • Excellent administrative and organisational skills.
  • Excellent verbal/written communication skills.
  • Good interpersonal skills.
  • Able to deal confidently and tactfully with people at all levels.
  • Able to multi task.
  • Have a good attention to detail.
  • Knowledge of Employment Law/Legislation (desirable).


The role will be subject to a standard DBS check.

Salary: £17,290 per annum.

Hours: 35 hours a week, Monday to Friday.

Location: Our modern offices in Aperture at Pynes Hill, Rydon Lane, Exeter EX2 5SP with free parking. All our offices are Covid 19 secure.

Interview Process: The interview process will be in two stages – the first will be a telephone/Microsoft Teams interview, followed by a face to face or Microsoft Teams interview. 

Interviews will be held on Tuesday 13th April.

Please email with your application.

What to read next

Customer Response Advisor<br>(32 hours per week)
March 25, 2021

Customer Response Advisor
(32 hours per week)

The role would be suited to someone who has had previous experience of working within a call handling, customer facing environment, and has the ability to handle problems and difficult situations whilst remaining calm.

Sales job in Exeter
March 25, 2021

Customer Service Advisor - up to 12 months maternity cover

This role would be suited to someone who has had previous experience of working within an office Customer Service environment and has excellent organisational and interpersonal skills. 

Sales advisors
January 8, 2021

Contact Centre Sales Advisor

There is no hard selling involved in this sales role. It is very much about matching the needs of the customer and identifying opportunities for other products and services.